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Archibus

Archibus

Welcome to Archibus's feedback site.  We love hearing from our clients. If you have suggestions for how we can improve our product & provide you with better solutions to your CRE needs, please share them with us. While we can't respond to every suggestion, our product team regularly reviews all of the ideas submitted.

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Archibus

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960 results found

  1. There's some separate reports showing who is in the building so far, what would be useful is a report that combines the list of all who should be in a place especially for the purposes of emergency prepardness/return to work.

    It would be best if the report can have settings to toggle showing:
    * hoteling request - the people and the visitor contacts
    * reservations - the reservation attendees
    * assigned desks - the people and contact info
    * with an option of displaying a table coming from different sources? - ie when the client wants to integrate card reader…

    5 votes

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  2. There is already a requested enhancement to allow capacity limits by floor rather than building. The added ability to set social distance circles based on a room category/type should also be considered. For example a hard walled office with a capacity of 1 might be smaller in width than the "6 foot" distance. If this occurs, the office and its adjacent office would have red circles. See attached clip.

    4 votes

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    0 comments  ·  Space  ·  Admin →
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  3. It would be ideal to see attendee availability in Workplace when booking a reservation, similar experience that we have when booking through the Outlook plugin.

    33 votes

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    Under Review  ·  3 comments  ·  Workplace  ·  Admin →
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  4. Streamline the process of publishing a site or a campus CAD plan to be used as a navigation tool to select a building. For example, in workplace, when you clikc on the building icon you will have a site plan opened to select a building.

    12 votes

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    Under Review  ·  1 comment  ·  Platform  ·  Admin →
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  5. Be able to generate a pdf and include the border highlights. Border highlights are highly used and very valuable, but when creating a PDF they do not come through.

    30 votes

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    3 comments  ·  Space  ·  Admin →
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  6. Hi there,

    We have some activity switching to Open ID Connect (the login arm of OAuth2) for Archibus authentication. The remote user configuration can be adapted to work for Web Central, and it seems to work on most mobile devices as well. However, the Smart Client login process does not support this. It would be great to have the additional option for clients as OAuth2 for ID becomes more widespread.

    Thanks!

    15 votes

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  7. It would be nice to split the timeout duration of the ACP and PACP users.

    ACP users are generally the heavy users of the system who are doing the bulk of work in the system using the big consoles for Space/Leasing/BldgOps/etc for regular reporting and edit of data. These users would benefit from a longer idle timeframe due to longer work usage in the system.

    PACP users generally are quick low use users. This are the logging in just to make enter a single BldgOps ticket or make a Hotel/Room Reservation. These users rarely use the system for greater than…

    53 votes

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    0 comments  ·  Platform  ·  Admin →
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  8. When Assigning Assets to Custodians, it is possible to assign the assets to a custodian team, instead of an employee.

    For example: our IT assets belong to / are managed by our IT department, where our HVAC / Electrical assets belong to / are managed by our Operations team.

    Is it possible to leverage the Team Member tab and be able to associate IT assets to the IT Team? By assigning "Bob Smith" to the IT Team, he would be a custodian on that asset in the EAM console?

    7 votes

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    0 comments  ·  Assets  ·  Admin →
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  9. The capacity management feature that’s new to v25.4 was a welcome sight and it’s a feature that many clients have been looking forward to. There has been some feedback on ways to improve the feature and increase its flexibility.

    • It’s missing the ability to set different capacities for different floors in a building.
    o Currently setting the Occupancy Target % will apply the same value for each floor. Even though a good number of cases will be fine, there are times it will differ and being able to set it at the floor level would be helpful.

    • Floor…

    40 votes

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  10. We use the Building Operations Console throughout our facility on majority of repairs and requests. Is there a way that after a year from the original request, the requestor would receive a notification to either resubmit this request or cancel this request. This would allow for some of these older requests to be put back on the top of the WRs list and potentially not get lost in the system, and also allow the requestor to determine that maybe this request was not truly needed, especially after a year has passed.

    4 votes

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    0 comments  ·  Maintenance  ·  Admin →
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  11. Update the SQL Server Schema and HQ template databases to support multiple Character Sets (Chinese, Korean, Cyrillic) by default in SQL Server 19 (which supports UTF8), as the Oracle versions do today

    3 votes

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    0 comments  ·  Platform  ·  Admin →
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  12. It would make updating Archibus easier/faster for the Business Partners if we could get the updates in a better format. A folder with all changed/added files in their respective folders (not all files, just add/changes), a text file listing any file that needs to be deleted (if that ever happens) and a SQ Script with comments and checks.

    By just having files that are changed/added in their respective folders, we can drop that in DEV and view the changes in products like SourceTree (GUI for a Git repo.), then accept or merge with our changes.

    A well commented SQL script…

    30 votes

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  13. Our customers are directed to the Catalog directly. Two of the out of the box that you cannot fix or edit on the front end is "Moves" and "Find person, Location, Equipment".
    I am not sure why customers and guests would have access to equipment but these are not able to be edited by the "Archibus Activity Licensee". Just like adding tiles to the service catalog, I want to have the ability to edit the verbiage of the tile, the display order of the tile as well as hiding what is in the section of the tile.
    In the attached,…

    11 votes

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    0 comments  ·  Workplace  ·  Admin →
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  14. 12 votes

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    4 comments  ·  Platform  ·  Admin →
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  15. When a status changes in a work request, the comments field is displayed for the craft to submit an update for the requestor.

    It would be ideal that when a craft wants to add another comment to send a notification to the requestor they do not want to prompt a change in status.

    6 votes

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    1 comment  ·  Maintenance  ·  Admin →
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  16. Linking Reference materials by Building Use in Work Requests the same way that they can be referenced by Equipment Standard

    6 votes

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    0 comments  ·  Maintenance  ·  Admin →
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  17. A calendar type view (like the Labor Scheduler View) that allows our craftsperson's to see their upcoming work by day / week / month for work that is assigned to them. The ability to see the block of time that the work is scheduled to complete and when a work request is selected, the pop up displays the work request details.

    11 votes

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    2 comments  ·  Maintenance  ·  Admin →
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  18. At times, Smart Client is difficult to work with as the font size is small. Can the text be sized for easier reading?

    30 votes

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  19. 25.3 - The search for a view is useful. After I find it, I would like to understand where it falls in the navigation hierarchy.
    1. This reinforces how to find it next time I need it.
    2. I can more easily differentiate views with similar names.
    The right-click show task, task file, and path that we get with a view normally would be fine.
    (I thought I saw this in here somewhere else, but today I can't find it. Sorry if it is a repeat.)

    18 votes

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    2 comments  ·  Navigation  ·  Admin →
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  20. Could we please get a consolidated and maintained list of OOTB Security Groups and their function(s) within the application. We have taken a stab at this as of 23.2 but it would be really nice to have this list present in the help text and updated each version if/when things change. For instance when the SYS-VIEW-ALTER came to be for the VIEWS tab in Smart Client, having a list like this would have been a huge help.

    33 votes

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