Skip to content
Eptura
Feedback by UserVoice

Archibus

Archibus

Welcome to Archibus's feedback site.  We love hearing from our clients. If you have suggestions for how we can improve our product & provide you with better solutions to your CRE needs, please share them with us. While we can't respond to every suggestion, our product team regularly reviews all of the ideas submitted.

How it works
  • Search to see if your suggestion currently exists
  • If you have a suggestion that’s not listed yet, submit your own
  • Select a category to tell us which part of the platform your feedback is for 

Archibus

Categories

JUMP TO ANOTHER FORUM

  • Hot ideas
  • Top ideas
  • New ideas
  • My feedback

960 results found

  1. Add ability to print Move Labels from a group move - similar to the QR / pre-formatted labels from rooms and equipment.

    Idea is to be able to print out labels w/ employee name, from and to locations formatted for stickers that can be attached to boxes; maybe include an option for how many labels to print for each person in the move

    4 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Space  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  2. Starting in 25.3, craftsperson enter time as "Work Logs". These cannot be deleted via the Maintenance Console like assignments could previously.

    We’re finding that many craftspersons don’t care for the start/stop functionality in the Mobile app and manually enter their hours on Mobile or the Maintenance Console. Supervisors and admins are still expecting to be able to edit and remove work logs when needed. It is not uncommon for there to be mistakes that need corrected.

    Ideally, either supervisors would have the ability to delete these, or a security group could be added to control permissions for deleting work logs.

    9 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Maintenance  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  3. Provide a way for sysadmins to easily test the SMTP configuration without entering dummy data into the system (but still record this in the notifications log table).

    For example via a form with just a single button, that sends an email from the notificationSender to the administrator address, as defined in mail.properties. Optionally allow editing subject and body.

    5 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Platform  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  4. This likely occurs in many reports but let's use the "Hoteling -> Bookings -> Review Desk Bookings" view as an example.

    To reproduce this issue, have enough bookings so that a vertical scroll bar appears. For example, if Department Code or Visitor Name of the first record on the list, you would need to scroll to the bottom of the page to access the scroll bar, use the scroll bar to view a column that is off the screen, and then scroll back up to the top to view the first record.

    This is inconvinient and makes it difficult to…

    19 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    1 comment  ·  Navigation  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  5. Multiple customers have recently been asking for a Microsoft Teams integration to support Reservations/Hoteling. As Teams is now becoming more of a central coordination point for many organizations, not just for chat but for file sharing and time management, keeping all administrative tasks centralized to a single app like Teams is desired. This could be as simple as an app built for teams that displays Archibus Workplace within the Teams environment.

    90 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  6. Lets says that MinutesNotifyForConfirmation is configured for 1 day. Let's also say that someone creates a booking for the next day. Since the time of notification (MorningStartTime) has passed, no confirmation required notification is sent. It would be nice if a notification was sent out in this scenario.

    5 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Workplace  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  7. Include the possibility to manage the properties of AXVW fields (readonly, hidden, etc) within the Edit Data functionality in Autocad.
    This applies to all fields, including the building and floor.

    5 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Space  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  8. Currently, Workplace Applications display settings are universal. But different users need different applications (e.g., internal users need Hoteling, external users such as tenants, branch managers or vendors do not). Add security groups to control application display options (as in Mobile).

    66 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    Under Review  ·  0 comments  ·  Workplace  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  9. Currently, all published layers display in Workplace floorplans. Many organizations publish many layers. Web Central views can control which layers display, but Workplace cannot. Perhaps a system parameter? Or a new publishing rule dedicated to Workplace. Best would be different settings for different Workplace application.

    49 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    Under Review  ·  7 comments  ·  Workplace  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  10. The Manage Home Pages and Roles GUI only allows half, three quarters and full height panels. However, descriptor files also support quarter height. These are necessary for the v. 25 Building Metrics panels. Half height panels leave empty space.

    3 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Platform  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  11. We need Auto-Lookups to work in the Workplace Portal please. Many of our customers use the employee number for the employee ID as well as codes for buildings and orgs.

    84 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    Under Review  ·  7 comments  ·  Workplace  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  12. Currently, Space Console Smart Search shows a list of matched floors in the dropdown list, where users can select one at a time to load the floor plan. (see ShowFloorsInDropDown.png)

    Is there a need to show all matched floors in the Floors panel so that users can review the floors' metrics and pick one or more floors as needed? (see ShowMatchedFloorsInFloorsPanel.png)

    2 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    1 comment  ·  Space  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  13. In versions before 25, home pages displayed the title of the selected page. Now the title is only shown when the ... are selected and the drop down list of available pages is shown. While Home references the navigation that you are "Home", it would be helpful for users with different pages to see the page name displayed.

    7 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Navigation  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  14. We frequently come across a requirement for a "Knowledge Base" that must be part of a proposed solution. ARCHIBUS has the Help files that can be appended and added to but there is no out of the box way for the customer to develop their own knowledge base as they grow with the system. A recent requirement is provided below. MH = Must Have, SH = Should have.

    KM01 The Vendor shall describe how the solution establishes, supports and maintains a knowledge base. MH
    KM02 The Vendor shall describe how knowledge management is integrated with incident/service management. MH
    KM03 The…

    3 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Platform  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  15. The "Export Energy Star Data" task is currently only available under the Green Building application. It would make sense to have this available under Energy Management as well.

    7 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Energy  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  16. Many teams may allow for the majority of assigned employees to be free-address or not assigned to a particular rm/seat, but in some cases team members may have requirements to be assigned a specific seat as part of the team, and being included in the team space allocation for supply/demand planning. Examples include Executive Admins, those who need specialized stationary equipment at their workspace, VIPs, floor wardens/EHS personnel, etc. Or, an organization may want to allow for giving employees the option if they want to have a an assigned seat or not but still be part of their team, including…

    4 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Space  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  17. Add a messaging feature that would allow the product team to communicate updates, changes, and other important information through the platform to users when they log in.

    30 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    Under Review  ·  0 comments  ·  Platform  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  18. When reporting a problem, we struggle with assigning work requests to our locations that are structures (ie water towers, elevated tanks). It would be ideal to be able to submit a work request at the property level, as much of our service work is completed outside of our buildings at our structures.

    4 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    2 comments  ·  Maintenance  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  19. There are several improvement that can be made to the Automatic Lookups that would significantly reduce development efforts and updating of views:

    1) Console filters field. Typically on forms, when a field with an Automatic Lookup has a value or a selection made, the lookup value appears below the field. This does not apply to console filters.

    2) Read-only forms. Forms that are read-only, such as the Issue/Complete Service Request view do not show the lookup values. Like with edit forms, these should show the lookup fields. Another example of this is the "Overview" tab of the "Request Department Space"…

    5 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Platform  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  20. Enforcing capacity introduced in v25.4 for Hoteling. The feature takes into consideration occupancy/assigned seating as well as booked workspaces but the objective for some organizations is to ensure that there is a reduced number of people in their buildings and floors. So this means that people attending meetings who are also occupying space on the floor should be included in that count.

    An application parameter to turn this on/off would make sense since there may be other organizations that don't want to include rooms in their occupancy/capacity count.

    5 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  • Don't see your idea?