6 results found

1. Update Help Documentation/Screenshots

   Many of the current ARCHIBUS Help Documents are extremely outdated with non-relevant screenshots from older versions.

   Example:

   https://www.archibus.net/ai/abizfiles/v26.1_help/archibus_help/user_en/archibus.htm#../Subsystems/webc/Content/web_user/pm/maint_manager/define_procedures.htm

   34 votes

   Vote Vote Vote

   We're glad you're here

   Please sign in to leave feedback

   Signed in as (Sign out)

   Close

   Close

   Vote

   We’ll send you updates on this idea

   0 comments  ·  Product Documentation  ·  Delete…  ·  Admin →
   How important is this to you?

   Not at all You must login first! Important You must login first! Critical You must login first!

   We're glad you're here

   Please sign in to leave feedback

   Signed in as (Sign out)

   Close

   Close

   Submit Rating

2. Maintained Security Group Functionality List.

   Could we please get a consolidated and maintained list of OOTB Security Groups and their function(s) within the application. We have taken a stab at this as of 23.2 but it would be really nice to have this list present in the help text and updated each version if/when things change. For instance when the SYS-VIEW-ALTER came to be for the VIEWS tab in Smart Client, having a list like this would have been a huge help.

   33 votes

   Vote Vote Vote

   We're glad you're here

   Please sign in to leave feedback

   Signed in as (Sign out)

   Close

   Close

   Vote

   We’ll send you updates on this idea

   1 comment  ·  Product Documentation  ·  Delete…  ·  Admin →
   How important is this to you?

   Not at all You must login first! Important You must login first! Critical You must login first!

   We're glad you're here

   Please sign in to leave feedback

   Signed in as (Sign out)

   Close

   Close

   Submit Rating

3. Change the Update Process (minor version releases)

   It would make updating Archibus easier/faster for the Business Partners if we could get the updates in a better format. A folder with all changed/added files in their respective folders (not all files, just add/changes), a text file listing any file that needs to be deleted (if that ever happens) and a SQ Script with comments and checks.

   By just having files that are changed/added in their respective folders, we can drop that in DEV and view the changes in products like SourceTree (GUI for a Git repo.), then accept or merge with our changes.

   A well commented SQL script allows us to quickly review the changes before deploying.

   The checks will maintain data integrity by not doing things like making a field size larger, but the new size is still smaller than our customized size - therefore truncating client data.

   All of this allows us to move very quickly through updates for customers with limited customizations and speeds up the process for highly custom environments.

   It would make updating Archibus easier/faster for the Business Partners if we could get the updates in a better format. A folder with all changed/added files in their respective folders (not all files, just add/changes), a text file listing any file that needs to be deleted (if that ever happens) and a SQ Script with comments and checks.

   By just having files that are changed/added in their respective folders, we can drop that in DEV and view the changes in products like SourceTree (GUI for a Git repo.), then accept or merge with our changes.

   A well commented SQL script… more

   30 votes

   Vote Vote Vote

   We're glad you're here

   Please sign in to leave feedback

   Signed in as (Sign out)

   Close

   Close

   Vote

   We’ll send you updates on this idea

   Scheduled  ·  0 comments  ·  Product Documentation  ·  Delete…  ·  Admin →
   How important is this to you?

   Not at all You must login first! Important You must login first! Critical You must login first!

   We're glad you're here

   Please sign in to leave feedback

   Signed in as (Sign out)

   Close

   Close

   Submit Rating

4. User Forum

   Request: Dedicated forum for Archibus and Smart Client users.

   Justification: Limited online community knowledge sharing available.

   Implementation: Structure would differ from UserVoice currently as questions would be posed to the user community. Site monitored by other users and Eptura product team to answer questions or request improvement/feedback to future builds as it operates now. Recommend including a search feature for users to reference previously ask questions. Recommend ability to mark forum responses as solutions/solved to posed questions/problems - similar to the Autodesk forums.

   Expected benefits:
   - Increased user engagements and knowledge sharing.
   - Reduced burden on Eptura support to answer re-occurring or FAQs.

   Request: Dedicated forum for Archibus and Smart Client users.

   Justification: Limited online community knowledge sharing available.

   Implementation: Structure would differ from UserVoice currently as questions would be posed to the user community. Site monitored by other users and Eptura product team to answer questions or request improvement/feedback to future builds as it operates now. Recommend including a search feature for users to reference previously ask questions. Recommend ability to mark forum responses as solutions/solved to posed questions/problems - similar to the Autodesk forums.

   Expected benefits:
   - Increased user engagements and knowledge sharing.
   - Reduced burden on Eptura support to answer… more

   5 votes

   Vote Vote Vote

   We're glad you're here

   Please sign in to leave feedback

   Signed in as (Sign out)

   Close

   Close

   Vote

   We’ll send you updates on this idea

   1 comment  ·  Product Documentation  ·  Delete…  ·  Admin →
   How important is this to you?

   Not at all You must login first! Important You must login first! Critical You must login first!

   We're glad you're here

   Please sign in to leave feedback

   Signed in as (Sign out)

   Close

   Close

   Submit Rating

5. Module Upgrade - List Features that are being removed

   Archibus provides the new features that are included in the new version releases but fails to articulate the existing features that are being removed. This has caused our team challenges after an upgrade to find out that some of the things that we have been using no longer exists.
   It would be helpful if the new version documentation includes new features BUT also ones that are being removed.

   5 votes

   Vote Vote Vote

   We're glad you're here

   Please sign in to leave feedback

   Signed in as (Sign out)

   Close

   Close

   Vote

   We’ll send you updates on this idea

   0 comments  ·  Product Documentation  ·  Delete…  ·  Admin →
   How important is this to you?

   Not at all You must login first! Important You must login first! Critical You must login first!

   We're glad you're here

   Please sign in to leave feedback

   Signed in as (Sign out)

   Close

   Close

   Submit Rating

6. Full featured Customer Center

   Archibus is a powerful and complex tool. However, we've encountered some challenges with bugs and areas that appear less polished.

   Eptura relies on Integrator (PaaS), which is beneficial as it allows Eptura to concentrate on the product. However, this should not result in disconnecting from clients.

   Clients should have a more streamlined method to report and address issues, or to access articles on problems collaboratively. Here are some suggested features:

   • User-friendly search functionality across all following items
   • Integration of User Voice for enhanced feedback
   • Access to Use Cases and White Papers
   • Easy reporting of cases/issues/bugs
   • Comprehensive knowledge base including known issues with workarounds, articles, and published code patches when available
   • Subscriptions and notifications for updates on cases
   • Access to the product roadmap

   thank you

   Archibus is a powerful and complex tool. However, we've encountered some challenges with bugs and areas that appear less polished.

   Eptura relies on Integrator (PaaS), which is beneficial as it allows Eptura to concentrate on the product. However, this should not result in disconnecting from clients.

   Clients should have a more streamlined method to report and address issues, or to access articles on problems collaboratively. Here are some suggested features:

   • User-friendly search functionality across all following items
   • Integration of User Voice for enhanced feedback
   • Access to Use Cases and White Papers
   • Easy reporting of cases/issues/bugs
   • Comprehensive knowledge base including known… more
   3 votes

   Vote Vote Vote

   We're glad you're here

   Please sign in to leave feedback

   Signed in as (Sign out)

   Close

   Close

   Vote

   We’ll send you updates on this idea

   1 comment  ·  Product Documentation  ·  Delete…  ·  Admin →
   How important is this to you?

   Not at all You must login first! Important You must login first! Critical You must login first!

   We're glad you're here

   Please sign in to leave feedback

   Signed in as (Sign out)

   Close

   Close

   Submit Rating