960 results found
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satisfaction surveys available to the workplace portal
The end users are really appreciating the workplace portal. However, there is starting to be more demand for features like a satisfaction survey which comes after a request. This survey shouldn't affect whether or not the service request can be closed (ie let's say that after X days the completed ticket should just close anyways regardless if the user submitted a satisfaction survey or not).
It would be great if the workplace portal also has ability to handle a satisfaction survey for a conclusion of a service request. Basically the user can still get an email that they can fill…
76 votes -
change how the emails in reserversations can be changed
At the moment, if you would like to change the formatting or text that shows up in an email that is sent to the requestor of a reservation, you are required to change the Java coding that creates the emails. This is very time consuming and is extremely inconvenient to the client whenever they wish to make a change.
In the BO emails and the Move emails, you can go directly in to the record on the messages table and make the change. The change then shows up immediately.
Change how the reservation module emails work so that it is…64 votes -
REST API: exchange document information capability.
REST API should provide the freedom to exchange document information with other internal or third-party systems with the appropriate security and confidentiality measures..
5 votes -
Workplace: Digital key-based check-in.
The idea is avoid QR on desks and, at the same time, deliver a seamless check-in experience.
When the employees book a desk they receive a "digital key". These keys can let employees check-in using a kiosk or QR reader. At the same time, the "digital key" can be revoked if needed by the workplace manager.
7 votes -
Workplace: Respect occupancy limits
Avoid desk booking (hoteling) and room booking (reserves) when the limit number of employees that can be on-site at any given time reach the maximum planned capacity.
4 votes -
Workplace: Hoteling/Reservation Location-based check-in
The idea is use GPS data to let employees check themselves in and out using their phones, within a set distance of the workplace. No location data should be stored.
23 votes -
Workplace: Hoteling kiosk improvements
Hoteling application should have a completed kiosk feature. In the terminal, the users should view office placements for themselves and others, and check out of the workspace. In this way, employee checks out early, the hoteling application could alert facility and service staff that the space can be made available for someone else
Additionaly, the hoteling software should allow employees to go online to find available workspace based on proximity to certain areas.
Optionally, when there are more requests than available desks, hoteling application also should manage wait lists and handle walk-in requests, making it painless for companies to juggle…4 votes -
New Hire Moves - Add as Employee
Add a checkmark for New Hire Moves and when adding New Hires to a group move, to also add them to the employee table.
5 votes -
User activity - PM Schedules etc.
There are a number of places where it would be nice to know who has set up what and this is one area lacking in Archibus.
A big area for us, which can cause issues and can need correcting, are PM scheduling. as we have no idea who has set up a schedule we have no accountability when things are done incorrectly.
Surely it can't be that difficult to log the user who created the schedule against the PMS record.
This principle can easily apply to several areas across Archibus. Where things are done, created, amended but we have no…
4 votes -
Planned maintenance forward planner
A standard feature of other maintenance applications (i.e. Maximo) is to provide a forward maintenance planner or 52 week planner. We really struggle to do this in Archibus. We have set up all our schedules with dates and frequencies so its must be possible.
9 votes -
Mobile Maintenance module Sync performance
The sync performance on the maintenance module of the Mobile app is utterly awful. Its not clear to the user if its carrying out a full background data sync or just partial sync of updating information. it seems to sync so many variables/field/tables which are not in use, updated, or effected by the data to sync. The end user experience is really bad. This MUST be made better and more seamless to the end user.
14 votes -
Building Operations Report Console additional filter capabilities
- Add Date Range to the filter console
- Enable user to select any work status in the filter console (All, Requested, Completed, Closed, In Progress, On Hold, etc.
6 votes -
Requested Projects should be visible on the PM Console for the Executive access
This is a common ask for clients to see all projects in one place including the requested.
17 votes -
Project Management Budget/Actuals Variance reporting
In my experience with various clients that are using this module we have found the structure of the Project Budget versus Actuals makes it very tedious for clients to manage the financials in ARCHIBUS.
Typical Capital Project Scenarios are as follows:
Organizations have a set budget for Capital construction/Renovation projects. They setup work packages which are contracted to vendors. The vendors submit the invoices at actuals. There are some internal costs but these are minimal.In ARCHIBUS, they setup the Budget numbers on the Action Items. The actuals are recorded under the Work Package/Contract/Invoices.
The variance reports don't take this…
22 votes -
UDFs for Project Management Console
Every Organization has a slightly different way of managing project and tracking details. Allowing users to add these fields via configuration will make the implementation of this module easier.
Also, allowing the user to decide on which fields show up on the Project Management Console and the Project Dashboard will be a huge win.
17 votes -
Conditional formatting for filterable consoles - Space, Building Ops, Move, Lease
Many of the consoles (Space , Lease, Building Operations, Move ) display grids of information that are reviewed based on criteria such as priority, dates, status, etc. The ability to highlight based on value related criteria would be fantastic, and could be implemented in a variety of fashions.
One such approach would be allowing a view related to each console for If>then logic for each field, very similar to the filter panel available in Smart Client.
For example: If <field> has <relation> to <value> then <format>.<field> would be either any field available in the current grid, or a predefined…
6 votes -
Work request adjusting printed job sheet content
We had to get our business partner to make significant changes to the job sheet that is printed for work requests.
Can this not be made more configurable so admins can do this from within Archibus web central, to allow customisation of which fields are displayed on the job sheet.
I know most users are going mobile but there will be some occasions where a printed job sheet will be required etc.
7 votes -
Mobile Compatibility for iOS 14
Allow users to scroll on the work request list without the app locking. Would greatly improve usability for anyone with a newer iPhone since right now they have to uninstall and reinstall the app to continue scrolling on wr list.
20 votes -
Personalized Stars/Flags for Work Requests in the Building Operations Console
The ability for all users to be able to apply a star [or other type of flag], that only they can see, to work requests within the building operations console .
This would be similar to what you see in most email inboxes. It would allow users with high volumes of work requests to help organize them better and find work requests that they want to focus on faster. Ideally the ability to flag a work request would work like a checkbox where you would click on it and a star symbol [or similar] would show.
10 votes -
Auto-generating PPMs
We generate our PPMs several weeks in advance as our business requires advance planning for example to ensure resources and access requirements are in place.
For example, our PPMs are manually generated in blocks of a calendar month at a time, 2 months in advance. So at the beginning of January 2021, we generated the PPMs for the calendar month of March, for us this is approx. 4000 PPMs per month. We have 100k+ assets, over 600 buildings and 16k+ PMS records, the PPMs take a long time to generate, part of the reason for this is down to network…11 votes
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