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Archibus

Archibus

Welcome to Archibus's feedback site.  We love hearing from our clients. If you have suggestions for how we can improve our product & provide you with better solutions to your CRE needs, please share them with us. While we can't respond to every suggestion, our product team regularly reviews all of the ideas submitted.

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Archibus

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192 results found

  1. We need Auto-Lookups to work in the Workplace Portal please. Many of our customers use the employee number for the employee ID as well as codes for buildings and orgs.

    84 votes

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    Under Review  ·  7 comments  ·  Workplace  ·  Admin →
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  2. The end users are really appreciating the workplace portal. However, there is starting to be more demand for features like a satisfaction survey which comes after a request. This survey shouldn't affect whether or not the service request can be closed (ie let's say that after X days the completed ticket should just close anyways regardless if the user submitted a satisfaction survey or not).

    It would be great if the workplace portal also has ability to handle a satisfaction survey for a conclusion of a service request. Basically the user can still get an email that they can fill…

    76 votes

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    Under Review  ·  7 comments  ·  Workplace  ·  Admin →
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  3. Currently, Workplace Applications display settings are universal. But different users need different applications (e.g., internal users need Hoteling, external users such as tenants, branch managers or vendors do not). Add security groups to control application display options (as in Mobile).

    66 votes

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    Under Review  ·  0 comments  ·  Workplace  ·  Admin →
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  4. Make it possible for admins to add a banner on the Workplace pages to inform users e.g. of an upcoming maintenance or new features.

    It should also be possible to add a link in the banner, directing users to a page with more info (e.g instructions for using a new feature).

    56 votes

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    Under Review  ·  3 comments  ·  Workplace  ·  Admin →
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  5. Currently, all published layers display in Workplace floorplans. Many organizations publish many layers. Web Central views can control which layers display, but Workplace cannot. Perhaps a system parameter? Or a new publishing rule dedicated to Workplace. Best would be different settings for different Workplace application.

    49 votes

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    Under Review  ·  7 comments  ·  Workplace  ·  Admin →
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  6. Currently Workplace does not support display/choice of different room arrangements in reservations. Need the ability to choose and view images from the different room arrangements available for a specific room in Workplace.

    47 votes

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    Under Review  ·  9 comments  ·  Workplace  ·  Admin →
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  7. When in workplace, using the People and Place Floor Plan finder. Can a way to toggle the room names on/off on the floor plan be added for an easy way for guests to locate rooms.

    43 votes

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    0 comments  ·  Workplace  ·  Admin →
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  8. While the feature to search for employees in Workplace and being able to locate them on a floor plan is nice, it can also lead to issues for organizations that need to honor employee privacy. Hypothetically, an employee can locate and stalk another employee by searching and booking a desk near them without the other employee knowing.

    My suggestion is to introduce some mechanism to anonymize this either by having it apply globally as an application parameter or by creating a field called em.ispublic to control it on an employee by employee basis. Employee's have it defaulted to Yes and…

    42 votes

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    3 comments  ·  Workplace  ·  Admin →
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  9. Imagine the following process:
    1- Employee scan QR of a workstation
    2- He is able to see if the workstation is available
    3- If yes, user can book the workstation

    39 votes

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    3 comments  ·  Workplace  ·  Admin →
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  10. Add the functionality for the application to automatically cancel Hoteling bookings for a room if the room is marked as not hotelable after the booking has been made

    37 votes

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    0 comments  ·  Workplace  ·  Admin →
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  11. Enhance Workplace highlights to use the hpattern_acad field in the database instead of being hard-coded.

    37 votes

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    3 comments  ·  Workplace  ·  Admin →
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  12. In workplace large floor plans do not fully display. In addition after searching for an employee a scroll bar on the right is activated when scrolling down the floor plan and floors list the experience is very poor.

    Tested in V25.1 & V25.2

    37 votes

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    Under Review  ·  2 comments  ·  Workplace  ·  Admin →
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  13. WebCentral allows for the following minimum location options to report a problem:
    - Building Code
    - Site Code and Latitude, Longitude
    - Site Code and Problem Location
    - Equipment Code

    All these rules are not available in Workplace when a request is logged. This is an issue because some requests are outside the buildings. Including the Map function to select the Latitude and Longitude combined with the Site Code for outside requests will work the best.

    36 votes

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    0 comments  ·  Workplace  ·  Admin →
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  14. Since there is a separate login for WebCentral and Workplace, I have been recommending that users that require access to only Workplace to login from there. One item that has come up with a few organizations is how a user can change their language without going to WebCentral -> My Profile.

    My suggestion is to add a Settings menu item to My Account at the upper right corner and allow users to set their Locale and maybe their User-Display Units-of-Measure.

    Without this option, users would need to either contact an administrator or login to WebCentral and change it from My…

    36 votes

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    6 comments  ·  Workplace  ·  Admin →
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  15. In situations where a user does a partial name search in WP, there is no next button to move to the next screen if the characters are more than 20. Not all results are returned and there is no "more..." button that can be clicked to return the rest of the results.

    36 votes

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    Under Review  ·  3 comments  ·  Workplace  ·  Admin →
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  16. Create a help icon in workplace that will help users to navigate the utility

    35 votes

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    0 comments  ·  Workplace  ·  Admin →
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  17. Let users know on floor plan/during selection process, that it is subject to approval. Also when they reserve the room the message should read that the request is pending approval and the status pending approval should be displayed in the Workplace Reservations tab.

    34 votes

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    Under Review  ·  0 comments  ·  Workplace  ·  Admin →
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  18. It would be ideal to see attendee availability in Workplace when booking a reservation, similar experience that we have when booking through the Outlook plugin.

    33 votes

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    Under Review  ·  3 comments  ·  Workplace  ·  Admin →
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  19. When you click on the space you want to sit and realize you have not put the correct day or time you cannot go back. You have to cancel and start over. This is in the SaaS version

    31 votes

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    Under Review  ·  1 comment  ·  Workplace  ·  Admin →
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  20. Ability to drag and drop files to Upload Photos rather than requiring browsing.

    31 votes

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    0 comments  ·  Workplace  ·  Admin →
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