958 results found
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Log in as another user
Ability to log in as another user to test a change in this user's configuration or try reproducing an issue only this user is seeing.
With SSO enabled environments, this is not doable
The system should keep track of this action for audit purposes141 votes -
Make use of an unlimited org hierarchy
The organization hierarchy should be unlimited, and highlight reports should be able to show rooms on all organizational levels.
Implementation options include:
- Make use of the org table.
- Add an Fkey in rm and em to org and get hierarchy that way.120 votes -
Consistent Email Notification Management
There is a need to review all the various emails that are sent in the Building Operations Module and ensure that they can be managed consistently from one place. Currently some email notifications are hard coded (e.g. Preventative Maintenance SLA Emails, when a WR is forwarded to a workteam/supervisor, etc.), some are managed only from the message table and some are added by the user under "Manage Service Desk Steps".
106 votes -
User log and access Reports
There should be an ability to report on user activity and access in system administrator. Currently the only way administrators do this is to go to the back end to get the log files.
Unfortunately the report called "Users logged into Archibus" on webcentral is more for a point in time but also doesn't not quite show activity.
The report I am referring to is a way to see at at a summary, ie. today 150 users logged in, most used activities are Space Management, Maintenance, Asset Management, Hoteling for example.
With ability to drill down to see further details…
100 votes -
Merge Reservation and Hoteling Together
Both applications have some key features that the other does have. Implementers are faced with making the decision whether or not to use hoteling or use reservations to satisfy the client requirements.
For example if we're comparing highlights:
Reservation:
-Calendar console views
-outlook plug in reservations
-Time selectionHoteling:
-Back to work Cleaning functionality
-better access to change this data within space management
-utilization and occupancy reports reflect on this data setIf they were merged, all that would be needed is a some sort reservation type field to track if a calendar event is created or if there's shifts…
99 votes -
Create a work request from an e-mail
As a maintenance organization we would like the system to create work requests from e-mails addressed to our group. The system would create a ticket from the information in the e-mail.
92 votes -
Microsoft Teams integration for Reservations/Hoteling
Multiple customers have recently been asking for a Microsoft Teams integration to support Reservations/Hoteling. As Teams is now becoming more of a central coordination point for many organizations, not just for chat but for file sharing and time management, keeping all administrative tasks centralized to a single app like Teams is desired. This could be as simple as an app built for teams that displays Archibus Workplace within the Teams environment.
89 votes -
Implement Auto-Lookups in the Workplace Portal
We need Auto-Lookups to work in the Workplace Portal please. Many of our customers use the employee number for the employee ID as well as codes for buildings and orgs.
84 votes -
Use QR to verify arrival for hoteling
Actually Hoteling.
Use QR to verify arrival for hoteling!
The process will be:
1. Set the room capacity to, let's say, 12
2. Have workers/students book the room till it's no longer available
3. Place a QR label on the Office/ Classroom door
4. Have the employee/student "check-in" when they come to work/class to verify occupancy...We can use the same functionality to verify arrival at a hoteled desk.
Thanks
78 votes -
Support shared allocations and occupancy on Space Console
ARCHIBUS Space users have increasingly relied on the Space Console as their primary interface for space-management tasks and reports. However, the Space Console doesn't support more flexible and complex activity-based working environments as well as older views that were designed for that purpose. The idea that a user must "downgrade" the user experience to handle more complex workflows is confusing and frustrating.
The proposal is to enhance the Space Console to support these specific and oft-required cases:
- Sharing rooms among multiple departments
- Assigning employees to primary and satellite workspaces
- Viewing both permanent and temporary (hoteled) occupancy together…78 votes -
satisfaction surveys available to the workplace portal
The end users are really appreciating the workplace portal. However, there is starting to be more demand for features like a satisfaction survey which comes after a request. This survey shouldn't affect whether or not the service request can be closed (ie let's say that after X days the completed ticket should just close anyways regardless if the user submitted a satisfaction survey or not).
It would be great if the workplace portal also has ability to handle a satisfaction survey for a conclusion of a service request. Basically the user can still get an email that they can fill…
76 votes -
Support for hourly Hotelling bookings
Currently hotelling only allows for booking morning, afternoon or a full day. In the current return to work scenarios, we are seeing more requests for more granular bookings capability.
The specific request is to support hourly bookings based on a start and end time.
We have received comments such as: "It comes up in every demo"
76 votes -
Preventative Maintenance Scheduling Changes
If there is a change to a Preventative Maintenance Schedule, the only problem-free way to do this is to unassign the PM Procedure from the Equipment or Location, Reassign and setup a new schedule. When this is done the historical data on the old 'pms' record is lost although the WRs still exist in the system.
If the change to the schedule is made by changing the Date of First PM or updating the frequency/recurrence pattern, it leads to the PM WR not getting generated.
I would suggest a few changes to make the PM Planning a more error free…
71 votes -
Disply Workplace Applications by Role
Currently, Workplace Applications display settings are universal. But different users need different applications (e.g., internal users need Hoteling, external users such as tenants, branch managers or vendors do not). Add security groups to control application display options (as in Mobile).
66 votes -
Hoteling - No Report Exists for Cancelled Bookings
There is currently no report available for viewing cancelled hotel bookings.
The "Bookings for a Date Range" report allows the user to search for all bookings except for cancelled ones.
Room Reservations has a "Cancelled Reservations - Details" report so it would be nice if Hoteling had an equivalent.
65 votes -
change how the emails in reserversations can be changed
At the moment, if you would like to change the formatting or text that shows up in an email that is sent to the requestor of a reservation, you are required to change the Java coding that creates the emails. This is very time consuming and is extremely inconvenient to the client whenever they wish to make a change.
In the BO emails and the Move emails, you can go directly in to the record on the messages table and make the change. The change then shows up immediately.
Change how the reservation module emails work so that it is…64 votes -
Archibus Connectors to include REST APIs
Archibus Connectors to include REST API's to import data from 3rd party data-source. If Archibus is going to be sold as the single point data source it needs to be able to receive data from multiple sources which the connectors do allow but not via REST API which is a wide used data feed source from many external systems
63 votes -
Building Operations Console Super User
It would be great if we had a security group or some way to grant certain users access to see and monitor all work requests. Currently, even if you are a member of all teams, if there is a supervisor assigned to the request that is not you, you cannot see those requests.
58 votes -
Add a banner to inform users of upcoming maintenance/new features
Make it possible for admins to add a banner on the Workplace pages to inform users e.g. of an upcoming maintenance or new features.
It should also be possible to add a link in the banner, directing users to a page with more info (e.g instructions for using a new feature).
56 votes -
Different timeout for different license usage.
It would be nice to split the timeout duration of the ACP and PACP users.
ACP users are generally the heavy users of the system who are doing the bulk of work in the system using the big consoles for Space/Leasing/BldgOps/etc for regular reporting and edit of data. These users would benefit from a longer idle timeframe due to longer work usage in the system.
PACP users generally are quick low use users. This are the logging in just to make enter a single BldgOps ticket or make a Hotel/Room Reservation. These users rarely use the system for greater than…
53 votes
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