change how the emails in reserversations can be changed
At the moment, if you would like to change the formatting or text that shows up in an email that is sent to the requestor of a reservation, you are required to change the Java coding that creates the emails. This is very time consuming and is extremely inconvenient to the client whenever they wish to make a change.
In the BO emails and the Move emails, you can go directly in to the record on the messages table and make the change. The change then shows up immediately.
Change how the reservation module emails work so that it is easier to change what is in them. Make it work like the Building ops and move emails.
From an administrative standpoint, it is way better if you only have to know one method that can be used for all emails rather than knowing that BO and Move emails need to be changed in this method, while reservation emails need to be changed in this manner. Are there any modules that use emails that require a 3rd method to make changes to them?

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Axel Tasiaux commented
I would like to parameterize the Hoteling notifications with more flexibility and options (same as for the Service Desk).