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Archibus

Archibus

Welcome to Archibus's feedback site.  We love hearing from our clients. If you have suggestions for how we can improve our product & provide you with better solutions to your CRE needs, please share them with us. While we can't respond to every suggestion, our product team regularly reviews all of the ideas submitted.

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Archibus

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958 results found

  1. When user session expired in Smart client, the user will get the “Unable to connect to WebCentral server at the specified URL….” Error message and then he need to go back to the login screen to check the SAML authentication. Client found it annoying that everyday they have to close the error dialog, re-choose the project so that they can go into the login screen, then re-choose the option to pick on "USE SAML authentication" and then wait for a minute to get the login screen to load. (the whole process took about 1 - 3 minutes and so it…

    52 votes

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  2. Add a field to store the text label size in the afm_dwgs table and store a value for any drawing that is either larger or smaller than the default. When the drawing is loaded, the drawing parameter can be set based on that stored value, with a default value set for drawings in case they don't provide one.

    52 votes

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    Under Review  ·  0 comments  ·  Space  ·  Admin →
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  3. Currently, all published layers display in Workplace floorplans. Many organizations publish many layers. Web Central views can control which layers display, but Workplace cannot. Perhaps a system parameter? Or a new publishing rule dedicated to Workplace. Best would be different settings for different Workplace application.

    49 votes

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    Under Review  ·  7 comments  ·  Workplace  ·  Admin →
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  4. We are seeing more RFPs with a requirement for a cloud/hosted solution with MFA. We can implement this if the customer wants SAML and rely on the customer's MFA capability, but otherwise we have a gap in our solution. It would be helpful if the standard Archibus solution either contained MFA capability out of the box or easily integrated with a service provider. I believe we are going to see this requirement a lot more in the near future for any cloud deployments.

    49 votes

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    Under Review  ·  4 comments  ·  Platform  ·  Admin →
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  5. Currently Workplace does not support display/choice of different room arrangements in reservations. Need the ability to choose and view images from the different room arrangements available for a specific room in Workplace.

    47 votes

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    Under Review  ·  9 comments  ·  Workplace  ·  Admin →
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  6. While the Space Console is great for sophisticated users, most non-facility managers just want to see and print a floor plan. So for nearly every organization, we create a simplified View and Print Floor Plan. Requirements vary, but a search for Building and Floor is obviously needed. Probably also a Room and Room Name, Category and Type so the same view can serve as "Locate a Room/s". Perhaps highlight and label choices.

    47 votes

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    Beta  ·  2 comments  ·  Space  ·  Admin →
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  7. Archibus core enhancement,
    If for some reason the application causes a Deadlock in the database, send an email notification to specific system administrator (Saved in an application parameter)

    46 votes

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    Under Review  ·  0 comments  ·  Platform  ·  Admin →
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  8. When checking in a document in the doc field, have the ability to link a URL as a doc

    46 votes

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    10 comments  ·  Platform  ·  Admin →
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  9. The option to add a Terms & Conditions box before confirming a reservation to certain rooms would be very helpful (ie. by booking this room you acknowledge you accept usage policies, will complete a health checklist for Covid protocols, will clean the area between uses, etc.).

    46 votes

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  10. Sometimes due to unexpected events, we must do some quick maintenance / reset,..
    The possibility to send messages to the logged-on users would really be a big plus.

    45 votes

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    1 comment  ·  Platform  ·  Admin →
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    1. The Work Request created from a Reservation should have all the details from the Reservation.
    2. The Problem Types for pre and post works should be configurable.
    3. There should be a more robust way to configure the SLA for this Problem Types, including a Work Team and not just a Trade.
    4. Rooms should remain blocked for reservations until the after cleaning work is complete (regardless of the post block previously configured).
    5. All this should be implemented also for Hoteling (i.e. Hoteling bookings should also have the option of generating pre and post cleaning works)
    45 votes

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  11. When in workplace, using the People and Place Floor Plan finder. Can a way to toggle the room names on/off on the floor plan be added for an easy way for guests to locate rooms.

    43 votes

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    0 comments  ·  Workplace  ·  Admin →
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  12. While the feature to search for employees in Workplace and being able to locate them on a floor plan is nice, it can also lead to issues for organizations that need to honor employee privacy. Hypothetically, an employee can locate and stalk another employee by searching and booking a desk near them without the other employee knowing.

    My suggestion is to introduce some mechanism to anonymize this either by having it apply globally as an application parameter or by creating a field called em.ispublic to control it on an employee by employee basis. Employee's have it defaulted to Yes and…

    42 votes

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    3 comments  ·  Workplace  ·  Admin →
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  13. The capacity management feature that’s new to v25.4 was a welcome sight and it’s a feature that many clients have been looking forward to. There has been some feedback on ways to improve the feature and increase its flexibility.

    • It’s missing the ability to set different capacities for different floors in a building.
    o Currently setting the Occupancy Target % will apply the same value for each floor. Even though a good number of cases will be fine, there are times it will differ and being able to set it at the floor level would be helpful.

    • Floor…

    40 votes

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  14. As of v25.1, when a specific user has less than 10 applications assigned to them, the top-level (or starting point) of the navigator will be at the Application level, rather than the Domain level. There are no settings to control this behavior OOTB. Any sort of change to this behavior would be a customization to the navigator's design.

    Now in v25, what level the Navigator starts on is a variable that has to be considered when providing tech support, instructions, documentation, etc.

    I suggest this be made configurable with the default being that the top level is domains for everyone,…

    40 votes

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    Under Review  ·  6 comments  ·  Platform  ·  Admin →
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  15. Imagine the following process:
    1- Employee scan QR of a workstation
    2- He is able to see if the workstation is available
    3- If yes, user can book the workstation

    39 votes

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    3 comments  ·  Workplace  ·  Admin →
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  16. Add the functionality for the application to automatically cancel Hoteling bookings for a room if the room is marked as not hotelable after the booking has been made

    37 votes

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    0 comments  ·  Workplace  ·  Admin →
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  17. Enhance Workplace highlights to use the hpattern_acad field in the database instead of being hard-coded.

    37 votes

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    3 comments  ·  Workplace  ·  Admin →
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  18. In workplace large floor plans do not fully display. In addition after searching for an employee a scroll bar on the right is activated when scrolling down the floor plan and floors list the experience is very poor.

    Tested in V25.1 & V25.2

    37 votes

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    Under Review  ·  2 comments  ·  Workplace  ·  Admin →
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  19. WebCentral allows for the following minimum location options to report a problem:
    - Building Code
    - Site Code and Latitude, Longitude
    - Site Code and Problem Location
    - Equipment Code

    All these rules are not available in Workplace when a request is logged. This is an issue because some requests are outside the buildings. Including the Map function to select the Latitude and Longitude combined with the Site Code for outside requests will work the best.

    36 votes

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    0 comments  ·  Workplace  ·  Admin →
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