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Archibus

Archibus

Welcome to Archibus's feedback site.  We love hearing from our clients. If you have suggestions for how we can improve our product & provide you with better solutions to your CRE needs, please share them with us. While we can't respond to every suggestion, our product team regularly reviews all of the ideas submitted.

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Archibus

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958 results found

  1. Since there is a separate login for WebCentral and Workplace, I have been recommending that users that require access to only Workplace to login from there. One item that has come up with a few organizations is how a user can change their language without going to WebCentral -> My Profile.

    My suggestion is to add a Settings menu item to My Account at the upper right corner and allow users to set their Locale and maybe their User-Display Units-of-Measure.

    Without this option, users would need to either contact an administrator or login to WebCentral and change it from My…

    36 votes

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    6 comments  ·  Workplace  ·  Admin →
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  2. In situations where a user does a partial name search in WP, there is no next button to move to the next screen if the characters are more than 20. Not all results are returned and there is no "more..." button that can be clicked to return the rest of the results.

    36 votes

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    Under Review  ·  3 comments  ·  Workplace  ·  Admin →
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  3. The current BOMA calculations are not complete for BOMA 2017. Focus on Method A, but most would carry over to Method B. Missing Inter-Building Amenity and Service Areas and Reallocated Rentable Area which are the major changes/benefits of version 2017. Vert Pen is also no longer relevant, this area should be included in Rentable Exclusions.

    For Inter-Building Areas, there needs to be a new proration option. INTER for Inter-Group maybe. Then a field in the Buildings table (with a lookup table) for assigning building to different groups. Intent - if you have a fitness center in Building A that is…

    36 votes

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    1 comment  ·  Space  ·  Admin →
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  4. Clients upgrade every 18-36 months. Issue patches that are backward compatible for items that are fixed in the next release(s). Backward compatibility for 2 full versions would be ideal. As continuous upgrades are not a solution for on-prem enterprise long term clients.

    And example: Workplace IIS SSO is fixed in v25.2 but a fix is not available for v25.1.

    36 votes

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    0 comments  ·  Platform  ·  Admin →
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  5. We have received direct requirements from both public and private organizations in the US that demand configurable workflow in Lease Administration. This is significant as lease workflow has become a common feature in other solutions.
    i. Allow administrators to design workflow. The Graphical Workflow Editor is a great start to meeting this requirement.
    ii. Need to allow someone to create a draft lease or start a revision of an existing lease
    iii. Submit lease through review and approval workflow
    iv. Upon approvals, a new lease revision is added to the system and becomes the primary lease record
    v. A history…

    36 votes

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    Under Review  ·  1 comment  ·  Leases  ·  Admin →
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  6. Create a help icon in workplace that will help users to navigate the utility

    35 votes

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    0 comments  ·  Workplace  ·  Admin →
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  7. As a Lease Administrator, I need to record one lease that covers suites in multiple buildings, so that we can track financial data (costs) for the same lease together.

    This is a case, were one lease contract was signed for multiple buildings that are attached. The client may have leased several suites in each building, but they are covered by the same lease contract and need to be recorded in Archibus as one lease.

    35 votes

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    Under Review  ·  1 comment  ·  Leases  ·  Admin →
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  8. Let users know on floor plan/during selection process, that it is subject to approval. Also when they reserve the room the message should read that the request is pending approval and the status pending approval should be displayed in the Workplace Reservations tab.

    34 votes

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    Under Review  ·  0 comments  ·  Workplace  ·  Admin →
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  9. Customers consistently ask for the ability limit the Problem Types that are displayed for a user on the request form based on location. For examples, many organizations use a mix external and internal service providers based on the discipline and the location.

    Possible Solution:
    Add a configuration option in "Define Problem Types" that works similar to the Site/Building VPA lists. Problem Types with no restrictions applied will show for every location. Problem Types with a defined Site or Building list will automatically restrict based on the configured list and the selected location for the request.
    Considerations:
    The feature should work…

    34 votes

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    Under Review  ·  4 comments  ·  Maintenance  ·  Admin →
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  10. 34 votes

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  11. The Users

    Booker = The logged in user making the reservation
    Organizer = The employee specified in the Organizer field
    Attendee = A visitor added below the Organizer field

    The Emails

    1) The email with ICS attachment will go to the Booker and Attendees as long as an at least 1 attendee is added.
    2) The email without the ICS attachment will go to the Organizer and Booker if no attendees are added.

    To remain consistent, my suggestion is for the Organizer, Booker, and Attendees get an email in both cases and for the ICS attachment be included in both…

    34 votes

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  12. LDAP and Non LDAP mixed user setup

    It would be good to be able to support a mix login feature to allow for both staff and contractors to get access to ARCHIBUS.

    Often we have clients that need to have a SSO or LDAP solution for the majority of internal staff users, however often within a building we have, non staff and contractors that need to access ARCHIBUS to either report a problem, manage tasks assigned to them (work requests or assessments). or room bookings etc.

    Currently there is no option to be able to offer this (unless I'm missing…

    34 votes

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    Under Review  ·  4 comments  ·  Platform  ·  Admin →
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  13. Make some connections to BAS / data aggregation systems to promote "predictive maintenance", which could allow Archibus to respond to a range of use cases, the spectrum of which are:

    • Easy: BAS generates an alert that causes a work order to be raised in Archibus
      • Leverage API to generate work order in Archibus
      • Data can come from BAS (thru the likes of Tridium, OSISoft), or can be culled from measurements obtained by PM surveys.
    • Complex: AI/data science used to predict likelihood of upcoming failures
    34 votes

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    Under Review  ·  0 comments  ·  Maintenance  ·  Admin →
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  14. We provide service to First Nations and have several buildings that have First Nations name using special characters. Can Archibus look into adding First Nations characters in the fonts that the system uses so we can properly name these buildings?

    33 votes

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    4 comments  ·  Compliance  ·  Admin →
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  15. It would be ideal to see attendee availability in Workplace when booking a reservation, similar experience that we have when booking through the Outlook plugin.

    33 votes

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    Under Review  ·  3 comments  ·  Workplace  ·  Admin →
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  16. Could we please get a consolidated and maintained list of OOTB Security Groups and their function(s) within the application. We have taken a stab at this as of 23.2 but it would be really nice to have this list present in the help text and updated each version if/when things change. For instance when the SYS-VIEW-ALTER came to be for the VIEWS tab in Smart Client, having a list like this would have been a huge help.

    33 votes

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  17. Make the User Defined fields available on the Mobile app for Asset Survey and Registration so that they can be used to collect and correct information.

    33 votes

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    Under Review  ·  5 comments  ·  Assets  ·  Admin →
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  18. Currently the ability to edit data in the Space Console is all or nothing. But many organizations want certain Roles to edit only some data (e.g., Employee's Room, Room's Category and Type). But now a user with edit rights can do things like delete a Building (with all the cascading damage that does). We need a way to limit editing to certain fields for certain Roles without using Field Level Security or editing the JavaScript.

    32 votes

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    1 comment  ·  Space  ·  Admin →
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  19. Why is the Building-Floor-Room editable in the Space Console? If these are changed it causes problems with the drawing that prevent data from being visible or selectable again.

    These fields should be flagged as ReadOnly in the SpaceConsole.

    I’m not saying these fields should change ReadOnly/Editable everywhere else. There are good reasons to change a room name and there are plenty of places to do it. This just should be one of them. It feels very tempting and logical, but once it’s done the data “disappears” and the room is no longer selectable (by graphic click). This can lead users…

    32 votes

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    2 comments  ·  Space  ·  Admin →
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  20. Can we please investigate a possible solution to create an application parameter to make specific fields mandatory on the report a problem task, for example, Problem type 1st tier and 2nd tier and Building Code – example of a parameter is hiding equipment on report a problem – ShowEquipmentOnReportProblem.

    31 votes

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    2 comments  ·  Maintenance  ·  Admin →
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