960 results found
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additional comments
When entering time in a work log craftspeople are prompted with a mandatory field called additional comments. The issue with this field is that the content does not populate on a report. IE if you run a report on archived requests you only see Craftspersons notes.
An ideal resolve would be to have the additional comments appear in the craftsperosn's notes field. This would make it easier for management to review work orders and for running reports as the additional comments field doesn't populate in the same data table as the other critical work order information.
6 votes -
Adding List of Active Work Requests for Location to Work Requests
This would be similar to the Maintenance History section in work requests, which shows a history of all work requests placed for that piece of equipment. I would like to see this concept expanded to work requests that don't have equipment codes, where the maintenance history would show the work requests for the room code. This would help reduce the number of requests for the same scope of work.
4 votes -
Multipe parts for specific step on procedure
I would suggest having the possibility to add multiple parts for a single step in a procedure in order to have an estimation more accurate (or actually useful, because we can't even use the feature as it's limiting to single part) per step.
I would definitely explore the use of Bill of Material (BOM) that could be useful for specific to pmp or specific to pms (because sometimes the procedure is the same, but based on the equipment, as example, filter sizes can differ).3 votes -
Review past reservations
Ability to review past reservations in Workplace Reservations tab (i.e. if I want to remember what I booked last month because I really liked that room and want to book it again).
22 votes -
Limit Layers Displayed on Floorplans
Currently, all published layers display in Workplace floorplans. Many organizations publish many layers. Web Central views can control which layers display, but Workplace cannot. Perhaps a system parameter? Or a new publishing rule dedicated to Workplace. Best would be different settings for different Workplace application.
49 votes -
escalation notification emails
Escalation Notifications - The current escalation process and notification process is a global yes /no. The problem is that this blanket approach sends too many emails to irrelevant people and for works that are no critical enough to Warrant this type of response.
Solution
Part 1 - possibly move the escalation flag to the SLA this would allow discrete processing to happen or have an opt out button on the SLA to negate the global parameter.
Part 2 - Add flag in SLA to opt into sending escalation notification emails that then looks at
1) add additional field to SLA…5 votes -
Document Stored in file directories not the database
We are starting to have considerable problems with supporting databases of clients that have heavily adopted the uses of document management. This is giving us almost unmanageable size databases with 90% of the database size just documents. we have a 65Gb database with 55Gb of documents. I feel there is a definite need to review how documents are managed and look to store within files that are far more manageable and designed for storage of this kind and leave the data for data. if a method is identified an option should be created to move the current docs out, maybe…
5 votes -
Accept Parameters in Workplace
Workplace to accept parameters.
The following is a use case:
A client has an internet page you can find a location, employee etc. Example find John Doe, then from the internet page you select John's location and it launches workplace and displays the Johns location on a floor plan.
7 votesThis feature is currently in development for the V2022.04 release
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How to see assets and employees on same view ?
When you use assign view for asset, you see only them in the view.
If you want to see assets and employees on same view, you have put symbol of assets and employees on Revit and then through space console you have both.
Is it possible to see same data of employees and assets only through assign view ?3 votes -
Show Equipment Standard Description and Eq Description in PM Planner
This would be really helpful to use the Planners since now it is almost impossible to identify the different elements in the view (without cliking on the elements)
When using PM Planner it is really difficult for the user to identify the equipments and equipment standards so it would be really helpful to identify the different elements in the PM Planner
7 votes -
incident & project requests on the workplace
The workplace has actually garnered a lot of positive feedback, where it seems to be missing is dealing with the client base that wants to do more with it where it would be more streamlined if the workplace can be the place to enter in a project and to enter in incidents.
When these are created then the incident would have the service request tied to it and when the project request is made, hopefully a ticket can be associated to it because the service desk component can potentially be leverage to enable an approval process there.
3 votes -
Archibus 3.0 App
Since upgrading to version 25.4 we have been using the Archibus Mobile Client 3.0, approximately 6 months of use. This app requires attention, as voiced in the app store reviews. Our staff have to continually uninstall the app to get functionality back, the app also crash's, looses connection and users encounter errors regularly. Leaving users questioning the value the app holds.
The fact that the latest app 4.0 is not compatible with version 25 is also troublesome. All I am looking for is an app that is reliable.
6 votes -
Local logs disclose too much data
One of our customer did a comprehensive InfoSec audit to validate Archibus as a safe product. One medium point was about the logs that one can view from SmartClient. They seems to disclose too much data (server version), especially when errors occur (jdk version, tomcat version, etc.)
It would be nice to raise security, here are some hints :
- password protect logs viewing
- have verbose levels
- have a server settings / rights to hide "view logs" buttons (security group ?)3 votes -
PM Scheduling have an active and inactive flag to turn schedules off or on
PM Scheduling. The ability to have and active and in active flag on a PM Schedule to suspend the generation of the PM. this is currently only able to be done by changing frequency interval to mismatch with the current frequency or modify the frequency to no fall into any possible generation period.
7 votes -
Retain person in team, when erased from floorplan
Currently, when using erase person from floorplan feature, and erasing people from floorplan, it also removes the person from the team. As a space planner I want to be able to quickly remove people from the floor plan, but I don't want them removed from the team. The way the erase feature currently works makes it difficult to quickly make these changes, and adds mulitple "clicks" as I have to remember who those people where, and remember to add them back into the team manually in scenario planner, as I also am unable to import people to teams in scenario…
5 votes -
Space Planning Console - Warn user before closing form if data not saved
In the Space Console, after adding or modifying existing data, click close or X to close the form. WebCentral closes the form without warning the user. A prompt to the user would give them a chance to commit their changes before they are lost.
30 votes -
Filter and Sorting in the PM Planner
When using the PM Planner, we are not abke to use the grid filters (which are available in ohter views) so it would be a nice addition that would help filtering and accessing the different data
6 votes -
Smart Client mutliple tabs for table views
In smart client if I want to view to table, I open the view, but if I want to check another table, I have to close the current view to open another table view, and then if I want to go back to the first view I was looking at again I need to close the current view to open the previous one. This all becomes very frustrating.
So this suggestion is to have option to open these views in additional tabs so you can open multiple ones at the same time.
30 votes -
Flush Cached User Accounts and Roles - control over what can be flushed
When making changes to a specific role, make it possible to only flush changes for the role(s) that were changed rather than all roles.
When there are 80 users in the system, it is hard to implement a quick change to 1 role because flushing kicks out all users in the system.11 votes -
Turn off cancellation notices for admin booking cancellation
As an admin I can delete bookings one at a time from the floor map and the end user is not updated. I would like to see the same ability (either by check box or switch to toggle the ability to send the notification )
4 votes
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