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Archibus

Archibus

Welcome to Archibus's feedback site.  We love hearing from our clients. If you have suggestions for how we can improve our product & provide you with better solutions to your CRE needs, please share them with us. While we can't respond to every suggestion, our product team regularly reviews all of the ideas submitted.

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Archibus

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958 results found

  1. Security becomes more and more important for all companies with an online presence. They require their software to work with tight security restrictions.

    An important security restriction to block Cross-Site Scripting (XSS) is the implementation of a Content Security Policy (CSP) header. This header can block inline JavaScript and JavaScript eval as an effective and visible defense against XSS.

    Recent versions of Archibus already implement major improvements to protect against XSS internally. However, major clients like banks and telecommunications companies want to visibly protect their systems and users accross their entire online presence, without relying on the internals of each…

    2 votes

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    1 comment  ·  Platform  ·  Admin →
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  2. When different families share the same type name, published equipment may be incorrectly replaced in the SVG.
    To prevent this, we’d like to request changing the symbol id format from “Category + Type Name” to “Family Name + Type Name” or “Category + Family Name + Type Name”.

    2 votes

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  3. Long usernames cause the taskid field in afmptasks to overflow, preventing favorites registration.
    Please consider increasing the field size in advance to avoid manual updates with every version upgrade.

    2 votes

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    0 comments  ·  Platform  ·  Admin →
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  4. For many clients, there are critical needs and often government compliance requirements for user accounts. Clients are required to suspend access if a user has not logged in for a certain period (such as 90 days), and sometimes to delete a user if they have not logged in for a certain period (such as 180 days).

    I am aware of the GDPR functionality. While that is useful for account deletion, the Archibus system lacks the necessary information to make any determinations on when to set the deletion date. If using SSO, we may or may not be able to get…

    10 votes

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    0 comments  ·  Platform  ·  Admin →
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  5. In WebCentral's Workspace Booking, please add a recurrence pattern of "Bi-Weekly", for reservations occurring very two weeks. Thus, we would select from the following recurrence patterns:

    None
    Daily
    Weekly
    Bi-Weekly
    Monthly

    This would benefit Archibus Clients, such as those in Federal Government, whose pay periods are bi-weekly (26 pay periods a year) and their hoteling requests align with the first or second week of a pay period.

    21 votes

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    5 comments  ·  Workplace  ·  Admin →
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  6. Clients would like to see some non-asset text in Space Console for Exporting to PDFs. However, they do not want to see all notes, references and other non-asset text. Assigning all text to one layer limits the purpose of exporting the space console drawing to PDFs.

    Allowing for text to remain on their CAD-assigned layer will allow customers to cut down on the number of drawing files to maintain and help in promoting Exporting to PDF

    3 votes

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  7. When a user accesses the Workplace landing page and does not have a default building assigned to them, they get the full list of buildings in the system regardless of if they have bookable workspaces or are even active buildings. Can the original list of buildings be limited to buildings that have bookable workspaces?

    5 votes

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    0 comments  ·  Workplace  ·  Admin →
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  8. I would like to enable the BIM Viewer to highlight rooms that span across different floors.

    Currently, the BIM Viewer is designed to highlight only rooms on the same floor. However, we have received user requests to support highlighting rooms located on different floors as well.

    This feature would be particularly useful for cross-sectional comparison and visualization of rooms that belong to the same category or type, thereby enhancing usability.

    Starting from version 2024.04, it has become possible to highlight rooms on different floors when launching the BIM Viewer via the "Show in BIM Viewer" icon added to the Space…

    3 votes

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    0 comments  ·  Assets  ·  Admin →
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  9. Currently you can apply a security group to a service request type to restrict it in the Web Central "Create Service Request" view. This restriction should be carried over to workplace.

    With the questionnaire functionality added to workplace, clients would like to use the new interface for all requests, but for some requests like badge and key they should not be open to anyone to request.

    14 votes

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  10. Users have reported confusion about the messages "You're all done" or "Work Completed" that appear when you first get into the OnSite app.
    What's happening is that when opening OnSite for the first time or after a while, the list of WRs for the user is empty.
    The app displays the message "You're all done" while in fact it is synchronising the data.
    After a few seconds (~3s) the list of WRs appears.
    The same happens when you enter a group.
    For example, when you group by Site-Building, and then select a Site-Building, at first the list is empty and…

    6 votes

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    0 comments  ·  OnSite  ·  Admin →
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  11. I'd like to be able to use integratedLogin in MSSQL without having to change the database schema from afm to dbo.

    Perhaps an additional attribute in the login element in afm-projects.xml to set the schema name separately would make sense?

    1 vote

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    0 comments  ·  Platform  ·  Admin →
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  12. Description:
    We are experiencing an issue when attempting to open checklists after downloading offline data in the OnSite application. Although the offline data appears to download successfully, the system shows a delay or fails to read the data properly when we try to open the checklist.

    From our observation, it seems like the app is not fetching the newly downloaded data and instead continues trying to retrieve older or cached data. This results in slower performance or failure to load checklists as expected.

    However, when the application is opened in true offline (airplane) mode, the checklist opens quickly — suggesting…

    3 votes

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    0 comments  ·  OnSite  ·  Admin →
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  13. Maintenance Console
    The ability to unassign and reassign a craftsperson when Work Requests (WR) are in ‘Issued and in Process’ status.

    Context
    For efficiency, the organisation uses the bulk functions to move work requests from ‘Assign to work order’ to ‘Issued in process’. It is very effective in the PM space, where selective craftspersons do preventive maintenance checks/work. However, once it is assigned no means to manage assignments in bulk.

    Use cases:
    1) When a craftsperson leaves the organisation, changes roles, or moves somewhere else, there is no means to reassign issued WR to another person in bulk. The substitute…

    3 votes

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    0 comments  ·  Maintenance  ·  Admin →
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  14. Hi team.

    With the HotelBookingRestrictions parameter, employees can be restricted to a specific building, floor, division, department, team, or a combination of these elements. Valid values are a comma-separated list of the following elements: 'bl', 'fl', 'dv', 'dp', 'team'.

    It would be very useful to add 'bu' (business units) to the parameter restrictions, as it is highly beneficial for allocating expenses by business unit. Currently, clients within a BU have multiple divisions ('dv') or departments ('dp'), which prevents them from using those options. Additionally, a BU may have spaces in more than one building.

    Regards.

    5 votes

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    0 comments  ·  Workplace  ·  Admin →
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  15. In either Workplace or Review Bookings (ab-ht-booking-review.axvw), allow the one making the cancellation to enter a reason for why the booking is being cancelled.

    It could be either from an administrator, from a team lead, booking requestor, or the one being booked for.

    Reasons can vary from any number of reasons. Examples could be, "the room is no longer needed", "the floor will be undergoing renovations at that time", "the space is required for a special event", "the room was booked in error", "staff member X booked a desk for me, but I want to use a different desk".

    2 votes

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  16. Enable Regional Quarter days as an OOB option for payment frequency (AR or AP)
    England: March 25, June 24, September 29, December 25

    7 votes

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    1 comment  ·  Leases  ·  Admin →
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  17. Create Smart Client version for MAC.

    2 votes

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  18. When a user is trying to find a meeting space, they can filter the available rooms by type, use and arrangement. It would be useful to include more information like:
    - approvals required, offering a choice of configuration / arrangement options where a room has multiple options, etc

    3 votes

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    0 comments  ·  Workplace  ·  Admin →
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  19. Our client is leveraging SSO with MFA, specifically using a hardware security key (YubiKey) for mobile authentication. We are able to verify that this works on a mobile phone using the web browser on the mobile phone (e.g. Chrome and Safari). However, when trying to login to the Mobile App - Mobile Framework 4.0 and Workplace, the MFA is not recognized.

    This is because the Archibus browser used within the mobile app does not support webauthn, which is the technology that allows users to log into a wbsite using a hardware security key.

    The Mobile Client and the Workplace app…

    4 votes

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    1 comment  ·  Workplace  ·  Admin →
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    1. Reorder the list of 'Completed' work requests via the maintenance console to place transactions with pending verification steps at the top, enabling users to view and prioritize tasks more efficiently

    2. Allow users to apply advanced filters to completed work requests in the maintenance console, specifically to view only those already verified by the maintenance supervisor

    2 votes

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    0 comments  ·  Maintenance  ·  Admin →
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