958 results found
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Ability to assign multiple User Roles to User
A single user would then become a part of multiple user roles either increasing their ability to view/access areas of Archibus or gradually restricting their access / VPA as roles are assigned to them.
Therefore a user with more than one role would see all the processes for all the roles and apply all their VPA restrictions.
This would allow admins to create roles per application (for example) and assign those to different users11 votes -
Workspace Booking Notifications in mobile app
Users would like to get notifications on their mobile devices to Check-in to their bookings. Currently the only notifications are sent by email. Not all users check their email on their mobile device, A popup notification would be very helpful for users as a reminder to Check-in to their bookings.
6 votes -
archive hoteling service requests
When a hoteling booking is created, an activitylog record is created. The Hoteling application needs the ability to archive SERVICE DESK - HOTELING activitylog records perhaps with an application parameter and scheduled workflow rule.
As of 2025.01 there is no mechanism to perform this function without a person manually updating the status of these records from APPROVED to COMPLETED.
5 votes -
Re-design and re-code "Close WO/WR" process
"Close WO/WR" process has been coded long time ago with a SQL that is unefficient and many times produces errors or deadlocks. After discussing this with many BPs, we have agreed that a complete analysis with re-desing and re-coding from scratch should be performed in this process (considering not only the closing of an individual WO/WR but also the batch closing of many of them and also the AutoClose WFR).
10 votes -
small room code displays
Room Code Too Small - and no way to make it larger :(
6 votes -
Check-in for another user
We are starting to use the Check-in feature for workspace bookings and have come across a situation where an admin assistant has booked a workspace for their Executive Director and would like to check-in for the Executive Director as well. Currently the system does not allow for this to happen. Only the person for whom the booking was made can check-in. The option to allow the person that created the booking to check-in should also be available.
5 votes -
Delete one day of Recurring booking
Created a recurring daily booking for 14 days. I attempted to create another booking for one of the booked days and received a prompt asking if I would like to delete the series. There is no option to cancel and rebook for a single day within the series. There should be an option to cancel the one day of the recurring booking to accommodate the new booking.
9 votes -
Names with apostrophe can not edit in form
With version V20224-02 it is no longer possible to display apostrophe characters in the ID fields. They can still be saved, but the data record can no longer be displayed afterwards. This behavior occurs in many places in the system.
One example is the employee definition screen. Although the employee RONALD.MC'DONALD (em_id) can be saved there, the data record can no longer be displayed afterwards. It would be nice if the behavior could be restored.28 votes -
Select fields and paging in Lease Portfolio Console
As a lease contract manager, I would like to have the cogwheel function (select fields) and paging (page n of m) in all grids of the “Lease contract portfolio console” task in order to be able to work better with the lease contracts and to significantly improve the user experience and user acceptance.
3 votes -
Deep link into OnSite mobile app
The OnSite app contains documents and can open external URLs that can take you out of the app to open the mobile browser following the external URL.
I would like to see the reverse: from an external web page, I would like the ability to open the OnSite app (if installed on the device)
That would be a link like "onsite://" or whatever the correct equivalent is for the official Eptura OnSite app.
As a further enhanced feature on top of that, it would be great if the OnSite app even supported deeper links into the app.
Something like "onsite://workrequests/123"…
6 votes -
Reservations calendar console - mini console search doesn’t reflect localized terms (language)
Reservations calendar console - My Reservations - minifilter requires english value "Cancelled" instead of german "Storniert".
The mini console search doesn’t reflect localized terms as expected. Based on our current system behavior, the search functionality uses English keywords by default, regardless of the selected locale.
For software used internationally, it's essential to adapt languages consistently. It must be configurable, not hard-coded.
4 votes -
Auto-close Work Request based on Verified Date
I would like to be able to automatically close a work request after the specified number of days from the verified date as well, not only completed date.
Currently, a work request is able to close automatically after the number of days specified in the application parameter "CloseDaysAfterWrDateCompleted" have passed since its completed date.
If there are still Verification or Survey steps remaining in the work request, it will not be automatically closed. However if the steps are done and a specified number of days have passed since the completed date, it will be automatically closed on that day. This…6 votes -
Department highlights border settings
The default settings for the width and color of the border highlight for Show Department is too thick. On large floor plates where there are small workspace areas the highlight covers the blue that normally shows that a room is available for hoteling. Can this become a setting that can be controlled without asking the vendor to redefine it? I have included images of the highlighting for reference.
7 votes -
Rent Roll Report
Add the Lease Description to the Rent Roll Report. We have various users that get the lease codes from an outside company and it does not make sense to them. By having the description readily available on the report they have a better idea of what the lease is about without having to click on the Detail button for each lease and especially when exporting the report and the Detail option is not available
1 vote -
Enhanced Reporting
One of our customers has outlined several reporting needs that do not appear to be addressed by the current OTB Reservations reports. We’d like to propose the following enhancements for consideration in a future version of the application:
Utilization Analysis of Underused Spaces - The ability to report on spaces that are never—or rarely—reserved. This would help identify potential issues such as missing equipment or other factors impacting the space’s desirability, enabling deeper analysis and informed improvements.
Enhanced Check-In/Check-Out Reporting - For example: A comparison report showing check-in/check-out times versus scheduled reservation times. And visibility into which user/spaces are utilizing…
3 votes -
Improve the Floor Plan Graphics in Archibus Web Central
After the Archibus upgrade, the floor plans are harder to read in Archibus Web Central. The older version allowed us to move all of the white room polylines to be underneath all of the AutoCAD layers, but the upgraded version does not. It would be great if this issue can be fixed. The attached shows how confusing the white polylines can be when they are on top of all of the CAD layers. You cannot tell where the solid walls are.
2 votes -
Workplace Building List searchable fields
When working within the Workplace the building list searches for Building Name or Building Code. We have users that only know a building by its address. Can the list of fields searched include the building address?
6 votes -
SLA Transfer Capability
There does not exist a user friendly way to export and import SLA’s from one environment to the next. A ticket was opened with Eptura (416847) to inquire about this and it was recommended to go the manual route via certain tables, though this list did not contain tables that interact between SLA’s and the Corrective Maintenance console. We, and others across the enterprise would like to see an easier way to transfer SLA’s between environments.
Latest from the ticket referenced above is: "There are not any pre-built processes for transferring SLAs between environments; you would need to export the…
6 votes -
Workplace Dashboard configuration
Right now if the Book meeting space function is turned on the option to use it is available for all buildings on the Workplace dashboard even if they have no meeting rooms defined and marked as reservable. Is it possible to get the system to only display this function on the workplace dashboard if the building selected has defines meeting room spaces. If not the the Book meeting rooms option would not be available on the workplace dashboard.
This should also apply to Booking workspaces.3 votes -
Coworker Names in map view
In the map view when booking a space I always need to check the grays squares manuall who is sitting where. I would like to see the names always inside or close to the booked spaced. last name + first letter first name should be enough.
2 votes
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