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Archibus

Archibus

Welcome to Archibus's feedback site.  We love hearing from our clients. If you have suggestions for how we can improve our product & provide you with better solutions to your CRE needs, please share them with us. While we can't respond to every suggestion, our product team regularly reviews all of the ideas submitted.

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Archibus

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960 results found

  1. Allow the performance metrics and alerts to show values based on the user that is currently logged in.

    For example, I want an alert on my homepage to show how many Work Requests are assigned to me, or how many leases are expiring where I am the landlord contact.

    There is the ability to set granularities for metrics based on assignment, however this is generic and does not change based on the logged in user.

    4 votes

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    0 comments  ·  Platform  ·  Admin →
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  2. Allow for 24 hour meeting space bookings using TimelineStartTime and TimelineEndTime application parameters.

    3 votes

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    0 comments  ·  Workplace  ·  Admin →
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  3. Layers coming out of Revit during the publishing process are not configurable and do not match existing CAD layers. Clients can directly control DWG/DXF layers when exporting independently but Archibus is exporting via a set template. Can a client use a custom DWG/DWF Template when exporting so layers in published files match between CAD and Revit?

    25 votes

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    1 comment  ·  Smart Client  ·  Admin →
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  4. While migrating the existing bookings from the former tool, we found an employee who booked 2 seats in 2 different buildings for the same day, so we got an alert message.
    That is fine, but we would suggest to show in the message also the building/floor/workstation of the other booking.

    3 votes

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  5. Logic behind a checklist.

    High Risk Operations. Maintenance field workers must complete a "HRO permit" checklist to ensure safe condition before starting asset-based preventive maintenance or reactive work. They must verify through a risk assessment that the work can be performed safely. There are times that this HRO permit is not needed for the maintenance that is being done. So to have the checklist have the ability to have logic would be much more beneficial for the technicians performing the work.

    6 votes

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  6. Hello Eptura team,

    When a move is requested, the move coordinator (the one who manages the move) can assign actions to a craftsman. The craftman is notify by email which is good.
    An additionnal notification could be sent to the move coodinator when everytime the status of the action is updated (In progress - on hold - completed - etc.). It will be easier for the move coordinator to manage the moves.

    Thank you

    2 votes

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    0 comments  ·  Space  ·  Admin →
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  7. There is a need to review all the various emails that are sent in the Building Operations Module and ensure that they can be managed consistently from one place. Currently some email notifications are hard coded (e.g. Preventative Maintenance SLA Emails, when a WR is forwarded to a workteam/supervisor, etc.), some are managed only from the message table and some are added by the user under "Manage Service Desk Steps".

    106 votes

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  8. Currently, custom API definitions are defined via axvws and potentially java. It would be nice to have a API wizard kind of like how you can use the view definition or homepage definition views. It allows the user to visually see the fields/tables to make available to the API and then at the end generates the axvw file. It would be good to also store API definitions in the database so that users can go find their APIs.

    20 votes

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    0 comments  ·  Platform  ·  Admin →
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  9. When booking for another employee it would be preferable that both the employee that booked the workspace and the employee that the workspace was booked for have the ability to cancel the booking. Currently, only the employee that the workstation was booked for has access to the booking. However, employees with a disability may not be able to cancel their booking, therefore the employee that made the booking on their behalf should also be able to cancel the booking.

    26 votes

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    In Development  ·  2 comments  ·  Workplace  ·  Admin →
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  10. Many times Maintenance Console users (like supervisors, FMers, CFs, providers/contractors, ...) are not able to identify the requestors just by their Employee ID. So it would be very helpful that Maintenance Console shows also requestor name (i.e. first and last names from related EM record).

    8 votes

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    0 comments  ·  Maintenance  ·  Admin →
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  11. Please move the full configuration of the Lease Alert email notifications to the messages table so that table.field_name binding expressions can be used in the alerts vs. hard-coded {0} {1} {2} expressions w/no optoins to edit actual content.

    22 votes

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  12. Leases can get very crowded with many documents already, if a record created for clause/option/amendment/communication log does not actually have a document attached it should not show up in the documents tab of the lease portfolio console.

    7 votes

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    0 comments  ·  Leases  ·  Admin →
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  13. When the organization uses SAML for authentication, you must setup a second instance of Web Central to support API calls. If the organization is using Onsite, then another instance of Web Central must be setup to support that application. Once these secondary environments are up, a user can go to the URL and attempt to log into those systems.

    We are requesting a switch in Web Central config files that would disable the UI login capability. With this switch turned on, a user would receive a message on the Archibus login page suggesting they are not authorized to log into…

    7 votes

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    0 comments  ·  OnSite  ·  Admin →
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  14. Background function – When PM are auto generated via Service Level Agreement, the Craftsperson assigned and work requested assigned dates are generated by a calculation from the Date to first do on the PMS table.

    The Craftsperson assigned and work requested assigned Time is generated by the Service Window on the SLA and the time is defaulted to the earliest start time on the Service level agreement.

    Problem
    When there are multiple PM activities that are always scheduled on the same day for the same Craftsperson (example 7 small jobs of 50 minutes) when the PM is generated the Work…

    2 votes

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    0 comments  ·  Maintenance  ·  Admin →
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  15. When we arrive into the Lease Portfolio Console.
    A country is automatically selected in the filter according to the language chosen in the user profile.
    If in English -> GBR
    If in French - > FRA
    Etc.

    The idea is to remove this automatic filter, or at best to be able to create filters yourself.

    9 votes

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    1 comment  ·  Leases  ·  Admin →
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  16. When displaying the planning of a project (Gantt tab from the Project Management Console), it is by default centered on the project start date.
    This is Okay, but it would be nice for the user to be able to center the planning on today's date, by adding a button for that for example, next to the other controls.

    6 votes

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  17. Allow the ability to increase the number of records a user can delete in the Smart Client. Our limit in V24.1 is currently is set to 36 records.

    21 votes

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  18. Some customers request to have a better publishing color rules for Revit.
    As you can see in the screenshots, the room delimiter, and some walls in Revit have special colors. But when it is published in Webcentral, the room delimiter is another color, and the wall are grey.

    23 votes

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    1 comment  ·  Smart Client  ·  Admin →
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  19. Enable the ability to track the employee who booked the workspaces as well as the employee who is assigned to use the workspace when a workspace is booked for other in the workplace. Currently, when a user books a space for other, the system applies the employee name who the desk is booked for in the rmpct table, but does not track the actual employee who requested the booking.

    6 votes

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    0 comments  ·  Workplace  ·  Admin →
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  20. When you look at the number of Employees and number of Visitors in the Location tab of the Bookings for a Date Range report, you will notice that the number of employees also includes those who booked for visitors.

    From the help file:
    • Employees = COUNT DISTINCT Employee Names for all the bookings on that floor for the filter criteria
    • Visitors = COUNT DISTINCT Visitor Names for all the bookings on that floor on that floor for the filter criteria

    Should Employees be COUNT DISTINCT Employee Names for all the bookings on that floor for the filter criteria…

    8 votes

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    0 comments  ·  Workplace  ·  Admin →
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