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Archibus

Archibus

Welcome to Archibus's feedback site.  We love hearing from our clients. If you have suggestions for how we can improve our product & provide you with better solutions to your CRE needs, please share them with us. While we can't respond to every suggestion, our product team regularly reviews all of the ideas submitted.

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Archibus

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960 results found

  1. The end users would like a button to rotate the floorplan within the Space Console to orient the floorplan layout for ease of viewing.

    22 votes

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    0 comments  ·  Space  ·  Admin →
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  2. Dear Team,
    While accessing Track Incident we found some Issue. Where if we load Track incident and didn't use it for 15 minutes or while session time out and open new tab in browser and logged in Archibus and go back to Track Incident tab in browser and select any Incident which is having documentation it will not show instead it shows blank rows.Please follow below step to reproduce it.

    1. Login as AFM

    2. Go to <Track Incidents>1. Load track incident view filter it with incident id which is having doc and do not click on incident id.

    3. Wait for session…

    2 votes

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  3. We have more and more clients wanting to implement SAML via AWS, Azure or ADFS and Archibus only supports Legacy Header Based Authentication. We want to know (or suggest) if it's possible to build service provider features into Archibus.
    Bring Archibus into current times and make it capable of Modern Authentication for user access. Else, we have to install and support Shibboleth-SP with every SAML request.
    More and more of our clients are asking why ARCHIBUS do not use modern authentication. They have to apply for a dispensation to deviate from the prescribed minimum standards and requirements to have Shibboleth-SP…

    25 votes

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    2 comments  ·  Platform  ·  Admin →
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  4. For French Canadian users of Workplace, some inconsistencies and/or errors in translation have been noted as follows:

    1. When defining recurrence patterns (motif de recurrence) in French, the options are misleading: and should be replaced as below:
      English | Existing French Translation |Proposed French Translation
      Daily | Jours |Quotidien(ne)
      Weekly | 1 fois/semaine |Hebdomadaire
      Monthly | 1 fois / mois |Mensuelle

    2. "Floor" is translated into French as “Étage”, but is seen missing the accent on the first "E" in Workplace. As Workplace is not accessible for localization in SaaS projects, this should be amended application- wide so that the translation is…

    3 votes

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    0 comments  ·  Workplace  ·  Admin →
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  5. Can Model Number and Manufacturer be added to the Surveys so this data can be entered when staff performs building surveys? See attached for the current fields that can be added. Those fields are missing.

    11 votes

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    2 comments  ·  OnSite  ·  Admin →
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  6. When using the 'Define PM Schedules' sometimes it is not possible to view all the Equipment-Procedure pairs, even after using the filters above. This means there are procedures the user can't schedule because they are never shown.

    Some way for the user to be able to access all registers matching the filter (for example, paginating the grid) would be useful.

    2 votes

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    0 comments  ·  Maintenance  ·  Admin →
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  7. Currently in V2022.03, if there is an issue with an email address of an added attendee when booking a meeting space the following error is shown.

    Error: Could not create reservation. The room may have been already booked. Please cancel and search for another room

    This request is to improve the error message to describe the issue with the email address, similar to the Reservation Calendar Console, which identifies that there is an issue with the email address when adding the attendee to the meeting.

    21 votes

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    1 comment  ·  Workplace  ·  Admin →
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  8. For the feature ("See Meeting Attendees") in V2023.01, while booking the meeting room , we need to add the attendees, but multiple selection of these attendess is not possible. For each employee we need to select one by one, which could a tedious job when many attendees are required.

    3 votes

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    0 comments  ·  Workplace  ·  Admin →
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  9. To display on drawings employees name that have booked a workstation

    7 votes

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    2 comments  ·  Workplace  ·  Admin →
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  10. Bug: When you look at the number of Employees and number of Visitors in the Location tab of the Bookings for a Date Range report, you will notice that the number of employees also includes those who booked for a visitors
    From the help file:
    Employees = COUNT DISTINCT Employee Names for all the bookings on that floor for the filter criteri
    Visitors = COUNT DISTINCT Visitor Names for all the bookings on that floor on that floor for the filter criteria
    Should Employees be COUNT DISTINCT Employee Names for all the bookings on that floor for the filter criteria…

    23 votes

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    0 comments  ·  Workplace  ·  Admin →
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  11. Create an automated method (not relying on timeouts) to log people out of Archibus when they do not select the "Log Out" button from within Web Central. From several of our customers, we are receiving complaints that users are unable to log back in after they "X" out of Archibus instead of selecting the "Log Out" button. They are experiencing this across all browsers and browser versions. It is negatively affecting the user experience.

    23 votes

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    1 comment  ·  Platform  ·  Admin →
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  12. As a federal government customer and user with over 50,000 staff worldwide, I want Web Central to be fully 508 compliant. The user experience should not be limited to Workplace. Many of our users with accessibility issues serve in roles that are not mirrored in or addressed by Workplace.

    Significant improvements have been made in Workplace with the release of 2022.3 (https://spaceiq.uservoice.com/forums/925339-archibus/suggestions/39281131-508-wcag-accessibility-compliance). This same effort needs to be applied to Web Central.

    31 votes

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    2 comments  ·  Navigation  ·  Admin →
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  13. In workplace-hoteling, when you select a room to book that has a large capacity, if a lots of employees already booked that room, you see their names in the list and the list is sometime so long that you need to zoom out to see the "Book" button. And when you zoom out, it become too small; it doesn’t meet accessibility requirement. It would be nice to have a scroll bar on the side.

    5 votes

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    0 comments  ·  Workplace  ·  Admin →
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  14. As maintenance manager
    I would like to add a Attributs to a Tools and see these informations on OnSite application.

    1 vote

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    0 comments  ·  Maintenance  ·  Admin →
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  15. While the feature to search for employees in Workplace and being able to locate them on a floor plan is nice, it can also lead to issues for organizations that need to honor employee privacy. Hypothetically, an employee can locate and stalk another employee by searching and booking a desk near them without the other employee knowing.

    My suggestion is to introduce some mechanism to anonymize this either by having it apply globally as an application parameter or by creating a field called em.ispublic to control it on an employee by employee basis. Employee's have it defaulted to Yes and…

    42 votes

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    3 comments  ·  Workplace  ·  Admin →
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  16. Condition assessments are essential to determining Total Cost of Ownership (TCO) and being able to manage/budget for the life cycle of a company's Real Property portfolio. A new Condition Assessment Console with new features that brings more data together from other ARCHIBUS modules would make great strides to making the Condition Assessment module an essential part of a company's tool set for an end to end facility management program. Please see attached example of how the State of Minnesota developed a Condition Assessment Console for internal use.

    7 votes

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  17. When enter search criteria the window is sized to accommodate the number of records returned; however the returned records are quickly replaced by the first 100 records in the building list.  So if only 1 record was returned the window size only accommodates 1 record but that single record is quickly replaced by the first 100 records but you have to scroll to see them all and your record may not be in that first 100.

    22 votes

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    0 comments  ·  Workplace  ·  Admin →
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  18. ARCHIBUS should respect clipped XREF boundaries set in CAD.

    At present ARCHIBUS ignores them when publishing enterprise graphics, resulting in the entire XREF being shown. The best alternative we can offer clients with readability problems on especially large floor plans (100k+ SqFt) is to break up the source CAD file, which solves that problem but introduces other drawing management challenges. Respecting clipped XREF boundaries would make it possible to maintain a single source CAD background for large floor plans.

    5 votes

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  19. Currently in workplace when you create a request, users are unable to type in the room code, instead they must select the room from the floor plan in the "Select Location window". Please add the following:
    1. add a search bar to the select location view
    2. add the ability for users to type in text in the location fields (ie building, floor and location/room code)

    This is needed for the numerous users who place requests for others or for spaces outside of their assigned workplaces

    7 votes

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    0 comments  ·  Workplace  ·  Admin →
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  20. Currently the system links PM work to SLA's via the PM Procedure meaning every time a PM procedure is added the user needs to create or add the new PM procedure to an SLA. by adding the criticality field as a check value the PM can be link directly as a catch all for this criticality i.e. Statutory and Non Statutory as a minimum. The system can still use a single PMP or also link to the location and equipment data. Grouping code may also be a useful link option to PM schedule for SLA's.

    3 votes

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    0 comments  ·  Maintenance  ·  Admin →
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