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Archibus

Archibus

Welcome to Archibus's feedback site.  We love hearing from our clients. If you have suggestions for how we can improve our product & provide you with better solutions to your CRE needs, please share them with us. While we can't respond to every suggestion, our product team regularly reviews all of the ideas submitted.

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Archibus

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960 results found

  1. The navigator is washed out with the rest of the screen -- everything is white. Make the navigator another color to distinguish it from the rest of the screen.

    3 votes

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    0 comments  ·  Platform  ·  Admin →
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  2. Add the functionality for the application to automatically cancel Hoteling bookings for a room if the room is marked as not hotelable after the booking has been made

    37 votes

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    0 comments  ·  Workplace  ·  Admin →
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  3. Since there is a separate login for WebCentral and Workplace, I have been recommending that users that require access to only Workplace to login from there. One item that has come up with a few organizations is how a user can change their language without going to WebCentral -> My Profile.

    My suggestion is to add a Settings menu item to My Account at the upper right corner and allow users to set their Locale and maybe their User-Display Units-of-Measure.

    Without this option, users would need to either contact an administrator or login to WebCentral and change it from My…

    36 votes

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    6 comments  ·  Workplace  ·  Admin →
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  4. Move the equipment code field from the More Information section to it's own section similar to Parts and Trades in the work request so it's more visible and a reminder to add the asset code!

    4 votes

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    0 comments  ·  Assets  ·  Admin →
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  5. When selecting a year for generating e.g. the problem type report, it is apparently possible to only select a year for the "Calendar Year" option.

    Apparently, there is no way to select a year for the "Fiscal Year" option, because the Pulldown is right next to the Calendar Year option.

    However, the pulldown refers to both and should be arranged differently.

    2 votes

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    0 comments  ·  Maintenance  ·  Admin →
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  6. There are times when PMs get deferred. Updating the cause code from PM to DPM signifies that the PM has been deferred. Since the work request has a checklist associated with it, it can not be completed or closed because there is a pending step.

    Can a setting be created to allow it to bypass the step waiting for a checklist and allow the work request to be completed? We do not want to cancel the PM’s, just change the cause code and complete them as “Deferred” so reports can be run on how many pm's are getting deferred.

    4 votes

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    0 comments  ·  Maintenance  ·  Admin →
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  7. Allow for wildcard search capabilities in Locate Employee. This would assist when the correct spelling of the employee's name is unclear.

    4 votes

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    0 comments  ·  Space  ·  Admin →
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  8. Please add the ability for the system administrator to limit/add the type of information that is viewable in People and Places.

    For example:
    - ability hide the employee location and equipment location from our requesters for various security reasons
    - ability to search for amenities and room categories

    Ideally this could be defined/restricted based on role

    5 votes

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    0 comments  ·  Workplace  ·  Admin →
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  9. When user session expired in Smart client, the user will get the “Unable to connect to WebCentral server at the specified URL….” Error message and then he need to go back to the login screen to check the SAML authentication. Client found it annoying that everyday they have to close the error dialog, re-choose the project so that they can go into the login screen, then re-choose the option to pick on "USE SAML authentication" and then wait for a minute to get the login screen to load. (the whole process took about 1 - 3 minutes and so it…

    52 votes

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  10. I see that there was a request to add room labels to Workplace back in 2020 and that a solution was pushed in 2021. When looking into it further it looks like it was only added to "People and Places" and "Meeting Space Booking" but not added to "Workspace Booking". Would it be possible to add room text to workspace booking as well? I have included two screenshots to show the discrepancies.

    https://spaceiq.uservoice.com/forums/925339-archibus/suggestions/39814528-display-room-names-in-workplace

    27 votes

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    1 comment  ·  Workplace  ·  Admin →
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  11. I would like to see a filter option added to the maintenance console that would show only the requests currently assigned to the user logged in. Right now it cumbersome to try and filter only the work requests assigned to you, if you have a supervisor or above access in the maintenance console.

    One other thing, that would be nice, is the ability to have the option to search for only active assignments for an individual craftsperson, so that supervisors can essentially see what the craftspeople see when they log in.

    For example say I have Joe and Bob assigned…

    4 votes

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    0 comments  ·  Maintenance  ·  Admin →
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  12. Building Ops - Maintenance Console - Work Request - Documents and Activity - Additional Document and Activity.

    When a WR is at requested stage there is a list of users that are able to take action on the request (approve and estimate). Once the WR is issued the users that did not take action should be either hidden from the view or removed from the activity log. Once issued it should only retain information of users that have actually taken action on the WR. IN the attached screen shot "alfi has taken action but his action is listed against all…

    2 votes

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    0 comments  ·  Maintenance  ·  Admin →
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  13. Would like to see a room reservation configuration option for room booking maximum length, so that some rooms can be available for only shorter meetings.

    4 votes

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    1 comment  ·  Workplace  ·  Admin →
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  14. Microsoft is making the move to disable basic authentication for mail services. Going forward, all authentication must be done through OAUTH2.
    Can Archibus be upgraded to allow OAUTH2 authentication with SMTP servers?

    10 votes

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    2 comments  ·  Platform  ·  Admin →
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  15. In the "Data Events Log" for a Record Change, the view shows who made the change and when. Clicking on the record shows the old and new values for the fields that were change. However, nothing tells me which record it was changed for.

    I recommend adding a new field to the table for the pkey value. When changes are recorded, populate that field with the pkey value and display it in the primary view (search results) for the data event log view.

    Example I have it tracking the equipment table and I changed the status of a piece of…

    3 votes

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    0 comments  ·  Platform  ·  Admin →
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  16. Add the ability in workplace and the Maintenance Console to add additional users to a work request for automated notifications

    3 votes

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  17. Forecast of PM - Rolling forecast of PM - for long term budgets we forecast out 10+ years. Create a user determined forecast horizon for selected PM schedule groups and allow automatic forecast every month via a configurable parameter

    3 votes

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    0 comments  ·  Maintenance  ·  Admin →
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  18. Service Level Agreement to allow SLA to have an after hours redirection to different Craftsperson(s)

    This would allow for outside normal hours requests (emergency/critical) to be directed to another response agency/work team/craftsperson

    3 votes

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  19. Parameter setting - Auto close Work Request on Completion. This is currently a 1 and 0 (all in or out). Change logic to allow certain problem type to be included/excluded from this global parameter. Maybe possible be added as an attribute to the problem type.

    3 votes

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    0 comments  ·  Maintenance  ·  Admin →
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  20. Provide staff bulletins or notices on the Workplace app. It would be great if FMs could send site-wide communications to end users via Workplace. It could be used to share important updates regarding the site such as office closures, maintenance, service issues and travel disruption.

    5 votes

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    0 comments  ·  Workplace  ·  Admin →
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