Dear Team,
While accessing Track Incident we found some Issue. Where if we load Track incident and didn't use it for 15 minutes or while session time out and open new tab in browser and logged in Archibus and go back to Track Incident tab in browser and select any Incident which is having documentation it will not show instead it shows blank rows.Please follow below step to reproduce it.

1. Login as AFM

2. Go to <Track Incidents>1. Load track incident view filter it with incident id which is having doc and do not click on incident id.

3. Wait for session time in my case it is for 15 minutes and open new tab then login.

4. Come to incident tab and click on incident tab and and go to document tab it will work as we tested.

5. Now go to the Incident details tab and click on cancel.

6. Keep the session ideal for 10 to 12 minutes.

7. Now click on incident id and go to document I believe you will get expected results

For more deatils please check archibus support ticket number - 400907

Thanks,

Viresh Purohit