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Archibus

Archibus

Welcome to Archibus's feedback site.  We love hearing from our clients. If you have suggestions for how we can improve our product & provide you with better solutions to your CRE needs, please share them with us. While we can't respond to every suggestion, our product team regularly reviews all of the ideas submitted.

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Archibus

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99 results found

  1. As users move away from the desktop Outlook application, and onto the web, the plugin functionality should become available on the web. We see requests for equivalent functionality on the web Outlook, as well as thoughts on including Teams functionality.

    68 votes

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  2. There is desire/ need to attach documents when submitting a Service request without having to disable the camera. Users would like to attach email messages, forms, documents as well as photos, that will give more clarity to the Service Request.

    Maybe something that looks like the attached image

    58 votes

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    8 comments  ·  Workplace  ·  Admin →
  3. Printing/generating PDFs of floorplans needs to be improved overall to produce a professional looking product. Currently generating a pdf at full extents and at zoom produce different results including colors, clarity of label fonts and whether or not the Space Console settings (for example: turning drawing layers off) are honored or not. The problems are particularly visible on larger buildings. This function should be completely revamped. It is a weak component of the Space Management Information System and many clients have complained about this function. Thank you

    50 votes

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    Completed  ·  6 comments  ·  Space  ·  Admin →
  4. Consider significant overhaul of mobile framework, built on React or another responsive design platform. Consider the need for semi-connected states.

    Question: is a semi-connected state a requirement?

    44 votes

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    Completed  ·  7 comments  ·  Maintenance  ·  Admin →
  5. We are seeing requests for wayfinding capabilities within Archibus Workplace and/or a mobile app. Customers want to provide directions for their employees when they book a conference room or hoteling space.

    40 votes

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  6. Most organizations use a code for the Division and Department IDs which mean nothing to the Facilities teams or general users. The users typically refer to the organization units by their Names.

    Automatic ID look up functionality that was introduced in ARCHIBUS tries to solve this problem but it only does a partial job at best at this.

    Some critical views where the Automatic ID lookup doesn't work are listed below:
    1. Space Console - Organization section
    2. Space Console Floor Plan Legends
    3. Space Console - Floor Plan labels

    There needs to be a better approach to surface the…

    37 votes

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    Completed  ·  5 comments  ·  Platform  ·  Admin →
  7. Please activate the drag and drop file attachment option on all document upload fields. After the drops a file on the Document field, the "Check In New Document" popup could still appear giving the user the chance to add a Description.

    35 votes

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    Completed  ·  4 comments  ·  Platform  ·  Admin →
  8. With more and more customers using workplace to provide access to drawings, highlights, locators, etc... this could be a GREAT way to provide drawing access with minimal licensing cost AND w/out having to go to the Space Console (which is pretty intimidating for the general user w/out archibus experience)

    31 votes

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    3 comments  ·  Workplace  ·  Admin →
  9. BUG: No option to delete one day of a set of recurring bookings
    Created a recurring daily booking for 14 days. I attempted to create another booking for one of the booked days and received a prompt asking if I would like to delete the series. There is no option to cancel and rebook for a single day within the series.

    30 votes

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    Completed  ·  2 comments  ·  Workplace  ·  Admin →
  10. Currently, in Space Console, you can print out floor plans with at least one highlight or a border highlight. However, you can not print out a floor plan without highlights.

    Do companies care about the floor plan without highlighting at all?

    30 votes

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    Completed  ·  7 comments  ·  Space  ·  Admin →
  11. Carry over the functionality from Web central for the Service Desk Questionnaire functionality. Or ability for administrator to configure questions/data points on Service Catalog requests.

    30 votes

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    6 comments  ·  Workplace  ·  Admin →

    In Release V2023.01, this feature was released for service requests only.  Extending to move requests, Maintenance Console, etc., is still under consideration

  12. Can there be an easy application parameter to turn on to enable booking by neighborhood? Basically this is a team space. For example some behaviors we would like to see on the workplace portal are:
    A: When a user tries to book a desk, there is an automated restriction where they can only book the desks which is a part of a work team that they have active membership in.
    B. When the user tries to book a desk on the portal, there is an additional field that can appear for the neighborhood which would be by default, restricted to…

    28 votes

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    4 comments  ·  Workplace  ·  Admin →
  13. As a Federal Government customer I need all of my software to comply with section 508 compliance regulations.

    28 votes

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    Completed  ·  3 comments  ·  Platform  ·  Admin →
  14. AutoCAD: allows the Archibus-CAD/CAFM administrator to use the following commands within AutoCAD to control the Archibus asset text on drawings.
    • AFMASETHT – Asset Text height
    • AFM
    ASETORIENT – Asset Text Orientation
    • AFM_ASETPOS – Asset Text Position
    For all SVGs can these settings be added and retained in the generated file. Therefore in Archibus Workplace, Space Console all graphics reflect the CAD drawing and make the text and graphics more user-friendly.

    26 votes

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    Completed  ·  5 comments  ·  Workplace  ·  Admin →
  15. The new workplace portal has a section where if one tried to either book a meeting room or book a desk, the user would then typically see a floor plan. One example of this is the NC05 building (the hq database data) where the highlighted rooms with the blue dots hovering above represent a room that can be booked or reserved. This blue dot is not very dynamic in its size and seems to be a one size fits all. The other issue is the text size which is stale. For clients that want to really expand product use on…

    26 votes

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    Completed  ·  3 comments  ·  Reservations  ·  Admin →
  16. Space Console Keyword Search

    Please enhance the keyword search so that users can quickly isolate assets that they know the code for without having to use the Advanced Search option. Advanced Search does provide this capability but adds multiple additional clicks and diminishes the user experience.

    Proposed enhancement:

    1. Consider adding the use of double quotes and a wildcard character so that the user can isolate specific assets. For example: If I search for ab, the search returns every building and floor in which the string ab exists in the Site, Building, Floor, Division, Department, Room Category. But if I am…
    26 votes

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    Completed  ·  4 comments  ·  Space  ·  Admin →
  17. If you access the booking in the Workspace Reservation view, you can’t change the date or recurrence if you made a mistake. Is there a way to modify a booking once done, or can you only cancel the booking?

    25 votes

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    1 comment  ·  Workplace  ·  Admin →
  18. In order to integrate with SV reservations/bookings, and to align with market direction, Exchange/GCal should be the system of record for room reservations.

    25 votes

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    Completed  ·  5 comments  ·  Reservations  ·  Admin →
  19. Need the ability to delete a suite from the Lease Portfolio Console

    24 votes

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    0 comments  ·  Leases  ·  Admin →
  20. Would like the ability to print these social distancing circles in PDF. A lot of requests are being made to be able to print these maps for Back To Work quickly and efficiently. The alternative, print option via word is burdensome, static, requires manual touch ups, and lacks a map legend.

    23 votes

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    Completed  ·  0 comments  ·  Space  ·  Admin →
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