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Archibus

Archibus

Welcome to Archibus's feedback site.  We love hearing from our clients. If you have suggestions for how we can improve our product & provide you with better solutions to your CRE needs, please share them with us. While we can't respond to every suggestion, our product team regularly reviews all of the ideas submitted.

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960 results found

  1. With the following settings:
    afmscmpref.basemetricunits = 0 (i.e. millimeters)
    afm
    scmpref.units = 2 (i.e. per locale)
    SmartClient locale = any locale using the metric system

    When I open an unregistered drawing in AutoCAD + SmartClient extensions, the Register Drawing popup appears with Metric - cm preselected.

    I expect the default to be Metric - mm. Allowing this default to be changed based on afm_scmpref we can avoid mistakes for clients where all drawings are in mm.

    Note when I switch the radiobutton to Imperial and then back to Metric, the 25.2 SmartClient UI does select mm automatically…

    4 votes

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  2. There should be an option added in 'Manage work order generation rules' which can allow users to auto-generate work requests for next week (e.g - Sunday to Saturday) and does not include days from the same week .

    For an example to auto-generate work requests on every Wednesday for the upcoming week Sunday – Saturday . (and Not for Thursday & Friday of that same week).

    This can be helpful because workers sometimes does not get time to prepare for work requests .

    4 votes

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  3. As described on the Microsoft Support website -- https://support.microsoft.com/en-us/help/2673231/how-to-control-the-room-finder-in-outlook, an update of the Microsoft Exchange Add-in added an option to completely disable the default Room Finder by adding the following registry entry. This change keeps the default room finder hidden also on the Scheduling Assistant view.

    Outlook 2010 Location: HKCU\Software\Microsoft\Office\14.0\Outlook\Preferences
    Outlook 2013 Location: HKCU \Software\Microsoft\Office\15.0\Outlook\Preferences
    Outlook 2016 Location: HKCU \Software\Microsoft\Office\16.0\Outlook\Preferences

    Name - Type - Value
    RoomFinderForceDisabled - REG_DWORD - 1

    I suggest adding this to the Outlook Plugin MSI installer.

    4 votes

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  4. When setting a date, start and end time in the reservations console filter, and you select a room arrangement, a vlokc should appear in the scheduler/week/month view for the selected paramenters. When they are adjusted and the filter is applied, the block should adpat as well.

    in case the user drags a different time frame for the meeting, the from to time in the filter should adapt as well.

    This feature was present in 24.1 and was very usefull and widely used.

    This item will also be a workaround for a bug that does not allow you to correctly adjust…

    4 votes

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  5. 4 votes

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  6. At the inspection, by selecting a room, the work requests of the equipment in that room are searched, and when the all work requests in the rooms are completed, the color of the room changes according on floor plan. Most of the case, inspection work requests should be done room by room so it is easier for workers to check which room has been done.

    4 votes

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    0 comments  ·  Maintenance  ·  Admin →
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  7. The compliance questionnaire question builder has a good look up option except there is no restriction in place so if the user should be selecting only a subset, say 10 particular answers, but they get to access a whole table, they can be accessing 30000 records when they don't need it.

    It would be nice to either
    1. define an advance search for the look up, could be tough since all tables have their own fields
    2. apply a SQL restriction

    Some examples where there would be too long of a look up:
    1. Trying to find a room but…

    4 votes

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    0 comments  ·  Platform  ·  Admin →
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  8. It would be better to have a framework that supports easy global field renaming. Multi-line headers used to be the quicker way to modify the field names but even then it was not a global effect due to potentially hard coded titles within the axvws.

    It should noted that even if you change the multi line headings that the workplace portal is hard-coded to use a separate language and file system to reference the field names. Also the newer html5 like views tend to ignore the multi line headings.

    One example of needed configurable field name is rooms. Many see…

    4 votes

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    0 comments  ·  Platform  ·  Admin →
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  9. Workplace: Room Booking e-mail notification link that sends you back to the booking showing the floor plan of the room you book vs. the list of bookings

    4 votes

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  10. As a lease contract manager, I would like to have the cogwheel function (select fields) and paging (page n of m) in all grids of the “Lease contract portfolio console” task in order to be able to work better with the lease contracts and to significantly improve the user experience and user acceptance.

    3 votes

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    0 comments  ·  Leases  ·  Admin →
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  11. One of our customers has outlined several reporting needs that do not appear to be addressed by the current OTB Reservations reports. We’d like to propose the following enhancements for consideration in a future version of the application:

    Utilization Analysis of Underused Spaces - The ability to report on spaces that are never—or rarely—reserved. This would help identify potential issues such as missing equipment or other factors impacting the space’s desirability, enabling deeper analysis and informed improvements.

    Enhanced Check-In/Check-Out Reporting - For example: A comparison report showing check-in/check-out times versus scheduled reservation times. And visibility into which user/spaces are utilizing…

    3 votes

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  12. Clients would like to see some non-asset text in Space Console for Exporting to PDFs. However, they do not want to see all notes, references and other non-asset text. Assigning all text to one layer limits the purpose of exporting the space console drawing to PDFs.

    Allowing for text to remain on their CAD-assigned layer will allow customers to cut down on the number of drawing files to maintain and help in promoting Exporting to PDF

    3 votes

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  13. I would like to enable the BIM Viewer to highlight rooms that span across different floors.

    Currently, the BIM Viewer is designed to highlight only rooms on the same floor. However, we have received user requests to support highlighting rooms located on different floors as well.

    This feature would be particularly useful for cross-sectional comparison and visualization of rooms that belong to the same category or type, thereby enhancing usability.

    Starting from version 2024.04, it has become possible to highlight rooms on different floors when launching the BIM Viewer via the "Show in BIM Viewer" icon added to the Space…

    3 votes

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    0 comments  ·  Assets  ·  Admin →
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  14. Right now if the Book meeting space function is turned on the option to use it is available for all buildings on the Workplace dashboard even if they have no meeting rooms defined and marked as reservable. Is it possible to get the system to only display this function on the workplace dashboard if the building selected has defines meeting room spaces. If not the the Book meeting rooms option would not be available on the workplace dashboard.
    This should also apply to Booking workspaces.

    3 votes

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    1 comment  ·  Workplace  ·  Admin →
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  15. Description:
    We are experiencing an issue when attempting to open checklists after downloading offline data in the OnSite application. Although the offline data appears to download successfully, the system shows a delay or fails to read the data properly when we try to open the checklist.

    From our observation, it seems like the app is not fetching the newly downloaded data and instead continues trying to retrieve older or cached data. This results in slower performance or failure to load checklists as expected.

    However, when the application is opened in true offline (airplane) mode, the checklist opens quickly — suggesting…

    3 votes

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    0 comments  ·  OnSite  ·  Admin →
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  16. Maintenance Console
    The ability to unassign and reassign a craftsperson when Work Requests (WR) are in ‘Issued and in Process’ status.

    Context
    For efficiency, the organisation uses the bulk functions to move work requests from ‘Assign to work order’ to ‘Issued in process’. It is very effective in the PM space, where selective craftspersons do preventive maintenance checks/work. However, once it is assigned no means to manage assignments in bulk.

    Use cases:
    1) When a craftsperson leaves the organisation, changes roles, or moves somewhere else, there is no means to reassign issued WR to another person in bulk. The substitute…

    3 votes

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    0 comments  ·  Maintenance  ·  Admin →
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  17. When a user is trying to find a meeting space, they can filter the available rooms by type, use and arrangement. It would be useful to include more information like:
    - approvals required, offering a choice of configuration / arrangement options where a room has multiple options, etc

    3 votes

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    0 comments  ·  Workplace  ·  Admin →
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  18. The Lease (out of the box) Rent Roll report should not include expired leases. This is very confusing to the end user especially if they select any of the date range filter options.

    3 votes

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    0 comments  ·  Leases  ·  Admin →
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  19. In Projects, once a project has been created and then requested, it then needs to be routed for approval. Once an employee has been selected as an approving manager, it is up to that employee to approve or reject it, or else it is stuck in that state.

    If that employee is unavailable for whatever reason (left the organization, no longer in the same role, on vacation, or hit by a bus), that project can not be actioned on.

    I can think of a few solutions to this,

    1. Provide a function like Assign Substitutes like in the Maintenance and Service…
    3 votes

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  20. While filling the checklist in the Onsite App, there is no "." decimal button to add point places.

    Example :
    In the Onsite App, I have a work Request assigned to a technician and he has to fill the checklist.

    While filling the checklist, there is a number field where he need to input the reading of the pressure of a equipment.

    The meter reading value is "34.21"
    In the above value, the user is only able to input 34 value in the number field and there is no point / decimal (".") button in the number keypad.

    This feature…

    3 votes

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    In Development  ·  0 comments  ·  OnSite  ·  Admin →
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