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Archibus

Archibus

Welcome to Archibus's feedback site.  We love hearing from our clients. If you have suggestions for how we can improve our product & provide you with better solutions to your CRE needs, please share them with us. While we can't respond to every suggestion, our product team regularly reviews all of the ideas submitted.

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Archibus

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960 results found

  1. Users also need the ability to print floor plans from the Workspace Transaction Console. This should work just like the Space Console with the added note of the date selected. Alternatively, give users the ability to see floor highlights over time in the "View and Print Floor Plan" view (also adding the date selected to the PDF floor plan).

    5 votes

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    1 comment  ·  Space  ·  Admin →
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  2. If a Project Template is applied > 1 time to a project, the work packages and actions are duplicated. Adjust the Project Template function so that it identifies existing work packages/actions and updates them instead of creating duplicates and adds new work packages/actions.

    11 votes

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  3. When assigning contacts to a Lease, the contact type is inherited from the contacts table.

    A single contact may be assigned to multiple leases, but have different a different role depending on the lease. For example, one contact may be a BUILDING SUPER for one lease contract, but a PROPERTY MANAGER for another lease.

    Could ARCHIBUS add a Contact Role or Contact Type to the ls_contacts table so that the role can be assigned per lease?

    25 votes

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    0 comments  ·  Leases  ·  Admin →
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  4. People and Places: Have this match the "select location view" that is seen when selecting a room for a service request, except with the search bar. Essentially:

    • Add a Building Button on the Left hand column (it is not intuitive to have to search for a room to find a building)

    • Add the option of being able to Change the filter criteria like available in the " Select location" view on the right hand side

    4 votes

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    0 comments  ·  Workplace  ·  Admin →
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  5. Add the ability to allow specific users to book a workspace assigned to any dv/dp, while restricting most users to only book a workspace assigned to their dv/dp.

    In V2023.01 users not assigned to any hoteling security group can book a workspace outside of their assigned dv/dp (the help file is incorrect - zendesk ticket 281611). The HotelBookingRestrictions parameter is global for all users, regardless of security groups assigned. A security group that overrides the HotelBookingRestrictions application parameter would provide a solution to this requirement.

    7 votes

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    0 comments  ·  Workplace  ·  Admin →
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  6. When needing to look up completed/closed work requests and looking for all the information in a concise format users need to use Archived Work Requests and Resources. This process is over complicated as users need to know the Work Order Code (found using Search and Manage). There needs to be a modification to this process either through Search and Manage or Archived Work Requests and Resources.

    The archive of a file needs to also include the completed Checklists and attachments to the work. Should be a PDF export with all of the information. Requiring users to look up information to…

    3 votes

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    0 comments  ·  Maintenance  ·  Admin →
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  7. Our clients are requesting for them to be able to upload more than 4 documents into their work/service requests. We used to implement an alternative to use .zip to upload multiple files but since its been discontinued its been quite a problem for the users. Thanks.

    7 votes

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  8. Make it possible for admins to add a banner on the Workplace pages to inform users e.g. of an upcoming maintenance or new features.

    It should also be possible to add a link in the banner, directing users to a page with more info (e.g instructions for using a new feature).

    56 votes

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    Under Review  ·  3 comments  ·  Workplace  ·  Admin →
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  9. Make workplace stop stripping text from autocad. We will like to be able to show the streetnames on the side of the floorplans.. Will help the employees know where they are booking

    5 votes

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    1 comment  ·  Workplace  ·  Admin →
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  10. Please add a better option for view level security. The current restrictLoadingOfUnassignedViews setting makes startup take 2-3 hours for many clients, which is unacceptable.

    I would suggest using the afmptasks.securitygroup field to prevent users without the security group assigned from opening the view at all. At the platform level, an "afterViewLoad" check could be performed to check that field and show a message instead of loading view if they are not authenticated.

    3 votes

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    0 comments  ·  Platform  ·  Admin →
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  11. I was wondering what you may think of this feedback on adding addition elements to check in the Archibus model checker. As clients are using the Archibus Model Checker, they still come across issues we learned so the model checker seems to be more focused on data readiness but there’s also an element of model readiness which Smart Client verifies before publishing. An example is a publishing error like this:

    ************** Exception Text **************
    Autodesk.Revit.Exceptions.InvalidOperationException: The color represents an invalid or uninitialized color.
    at Autodesk.Revit.DB.Color.get_Red()
    at ARCHIBUS.SmartClient.Overlay.Revit.Publish.PublishableModelCreator.InitCategoryColors(Document document)
    at ARCHIBUS.SmartClient.Overlay.Revit.Publish.PublishableModelCreator.Create(Document document, View view, String folder, String shortSymbolNamePrefix, IList`1 layersToIgnore, Boolean…

    21 votes

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  12. When closing any popup or screen, if the data has not been saved, display a warning message allowing the user to either confirm closing without saving or saving.
    It has been done in some console like the Asset Lifecycle Console.
    Would be great to generalise this to the whole platform.

    2 votes

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    0 comments  ·  Platform  ·  Admin →
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  13. Create a workflow rule to Archive Compliance event data to the hactivity_log. Create views to accommodate for archiving to view archived events. For example, all archived events view.

    13 votes

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  14. BUG
    Add Description fields to Facility Type table, facilitytype table contains only 1 field: facilitytypeid.
    1. Add 2 new fields to the database:
    facility
    type.description
    facilitytype.descriptionfr
    2. Add new fields to Define Facility Type view
    3. Add new fields to Select Value - Facility Type ID vi

    11 votes

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    Under Review  ·  0 comments  ·  Leases  ·  Admin →
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  15. Today a person can create an external ticket by entering a lat/lon instead of a building/floor/room. If the ticket is worked in Onsite, the craftsperson cannot view where the work order can be found.

    8 votes

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    2 comments  ·  OnSite  ·  Admin →
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  16. Some organizations use Teams regularly and if they clear their cache it requires several steps to turn on the Teams datasource, highlights, labels and tab in Space Console. It would be extremely helpful to have an application parameter to set whether "Show Teams" is always active.

    4 votes

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    0 comments  ·  Space  ·  Admin →
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  17. Building Operation Maintenance Console - Actions button field Auto size to the amount of action buttons shown on the users view. Where there is one button shrink field size to suite. This gives more real estate availability. The same for date Work requested column. It needs to be made small by wrapping the header.

    2 votes

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    0 comments  ·  Maintenance  ·  Admin →
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  18. Add a "notes" field to the Room and Arrangement records to document the policies/rationale for the room's/arrangement's creation, modification, etc.

    We have a large number of reservable space in multiple large office buildings and managing and documenting why a room or arrangement is created/modified is a real issue. Having a "notes" text field would help our facility managers keep track of the specifics.

    19 votes

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  19. Client feedback (Archibus SaaS) for the dialog message indicating that a user has to sign-out and sign-in after changing the the locale is too short.
    The request would be to make the duration a little longer or replace the temporary message with a pop-up giving the option to Logout Now.

    UX reading suggests the time for the popup be 1 second for every 4 words which translates into the popup being 4-5 seconds especially for the French language and it is also compounded by the fact there are 2 pop-ups at the same time (The other being 'Record Saved')

    Thanks…

    3 votes

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    0 comments  ·  Platform  ·  Admin →
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  20. Currently Archibus does not allow multiple rooms to be reserved on the same invite in Outlook and have it populate in Archibus through the API. If 2 (or more) people want to schedule a meeting and show up in different rooms in different buildings, this cannot be done. We frequently have 5-10 individuals that will need to work in different geographical areas and be in scheduled room.

    8 votes

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