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Archibus

Archibus

Welcome to Archibus's feedback site.  We love hearing from our clients. If you have suggestions for how we can improve our product & provide you with better solutions to your CRE needs, please share them with us. While we can't respond to every suggestion, our product team regularly reviews all of the ideas submitted.

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Archibus

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960 results found

  1. Multiple clients looking to have notifications as soon as a reservation requiring approval is made instead of having to either constantly check if reservations exist that need approval or wait for the checkRoomAndResourcesApproval email to look at emails past their approval time. Right now there is basically no way to know a reservation that comes in that requires approval if it is for the same day as the reservation as made and many reservations or passing reservation time without approval because no one knows that there is a reservation requiring approval.

    27 votes

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  2. This is a request for additional functionality related to fiscal year setup.
    Briefly, I would like to be able to determine the fiscal year based on the end month in Archibus.

    With the current specifications, Archibus determines the fiscal year based on the start month. For example, if the starting month is April, the fiscal year 2023 would be from April 2022 to March 2023.

    For example, in Japan, a typical fiscal year's period is from April to March of the following year. For example, fiscal year 2015 is from April 2015 to March 2016 in Japan.
    In other words,…

    3 votes

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    0 comments  ·  Platform  ·  Admin →
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  3. Email adress is key in big companies to identify quickly the right people to be located in the space console, because of many close names, user codes or full names.
    Single way to guarantee the right identification of people and that would help a lot in terms of productivity, efficiency.
    Some countries in Asia have specificities in names of people which are very long and often very close the ones from the others.

    2 votes

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    0 comments  ·  Space  ·  Admin →
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  4. Currently, you can use the Define Holiday Dates task to define the holidays by country and region only.
    In the most of the countries, the holiday dates differ by city, even when the cities are in the same region / province.
    This, it is meaning the user can not applies local holiday dates (holiday dates by city)

    In few words, the city code should be included in Define Holiday Dates task.

    4 votes

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    0 comments  ·  Maintenance  ·  Admin →
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  5. Bug found during upgrade testing. There is an error message in the Assign Employees to Available Rooms in French only but it is not affecting the functionality

    7 votes

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    0 comments  ·  Workplace  ·  Admin →
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  6. bug in the tool meant you can't click on the calendar button to pick a date in workspace booking; need to click in the box.

    7 votes

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    0 comments  ·  Workplace  ·  Admin →
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  7. When one searches for a person using the People and Places search, the location pin appears in a very faint grey/white colour, which is hardly visible against the drawing background.
    By contrast, the location pin appears in a more visible dark grey/grey colour when the “Find Employee” filter is applied when booking a workspace.
    It would be preferred if the location pin could be in darker, more visible colours- like they dark grey/grey combination as shown, consistently across the Workplace module.

    3 votes

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    0 comments  ·  Workplace  ·  Admin →
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  8. This is continuance of existing support ticket

    https://archibus.zendesk.com/hc/requests/202078

    Atm, Archibus REST api only supported when the security is configured using Single sign on (SAML)

    Please test / support Archibus REST api, when Archibus authentication OR LDAP authentication is selected for the security ? This is currently giving an error "Authentication must be not null"

    I just thought that with more and more people using the REST api as part of the integration, we will encounter issues where customers who have no identity system that supports Single sign on at its front end.

    22 votes

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    0 comments  ·  Space  ·  Admin →
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  9. For a Move Requestor using Workplace to request a move once they have selected the Building and Floor, allow the user to select a Room from a floor plan.

    10 votes

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    3 comments  ·  Workplace  ·  Admin →
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  10. Have the ability to assign multiple equipment records to one work request for DM and PM work requests

    8 votes

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    1 comment  ·  Maintenance  ·  Admin →
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  11. Develop a tool or task within Web Central that could bulk upload the PM task and PM schedule. I think it would be helpful than doing it one by one. The user will have an option to bulk upload or record it one by one. The tool will just have two simple steps for example - just upload schedule and task. And then the tool will auto populate the tables necessary for successful WO generation. Maybe a template file would be necessary for task and schedule.

    2 votes

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    0 comments  ·  Maintenance  ·  Admin →
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  12. I very much appreciate the concept behind UserVoice allowing Archibus to develop the features their customers need based on the most voted topics.

    This said I have an issue that every customer gets 2 (two) votes regardless of the size.

    I work for a public administration of +50.000 staff members and having just two votes for such a big organization is kind of ridiculous as although me and my co-voter try to push our ideas forward we are drown by the votes of very small companies. it is not just the two UserVoice voters that are just using Archibus but…

    4 votes

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    0 comments  ·  Platform  ·  Admin →
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  13. There seems to be no fault tolerance in the function/process related to

    "CloseDaysAfterWrDateCompleted"

    If the process finds a record that has some form of data issue (it does happen) the process stops at that record and does not continue (on error continue). No other records are processed.
    The process starts again the next night and stops again at the same record, so no archives are achieved. Effectively stopping the process

    15 votes

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    1 comment  ·  Maintenance  ·  Admin →
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  14. Currently Workplace does not support display/choice of different room arrangements in reservations. Need the ability to choose and view images from the different room arrangements available for a specific room in Workplace.

    47 votes

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    Under Review  ·  9 comments  ·  Workplace  ·  Admin →
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  15. Rmcat and rmtype descritpion in FR

    In English, all is good but in FR, in Workplace, when you s
    earch for room type, you have to search in English and the results are in English.

    Latest reply from Archibus:

    If you believe new functionality should be added to a future version of the product, the correct place to voice that suggestion would be Uservoice. If you wish for functionality to be built be our organization to be added to an existing version as a custom feature built for a specific customer, that would need to in the form of a…

    8 votes

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    0 comments  ·  Workplace  ·  Admin →
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  16. We are looking for a way to be able to prepare in advance a plan for a new space or a reconfiguration without affecting the current information in the system.
    For example, I have a floor on which reservations are in progress throughout the week. On Friday evening, the floor will close for a complete furniture reconfiguration. On Monday morning, we want the plan in the system to represent the new layout.
    As it may be almost impossible to tag the drawing, assign the capacities, rm standard, rm category & type, department, set hotelable wks... during this weekend, we would…

    6 votes

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    0 comments  ·  Space  ·  Admin →
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  17. Here are the 2 jobs we would like to have run automatically every night after the SpaceServiceUpdateAreaTotalsSpaceTime (Garrett is checking with Archibus if that one can be turned off but if not or if we decide to keep it on anyway, we would like to have the following ones to run after):
    Update Area Totals
    Update Employee Headcounts

    6 votes

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    0 comments  ·  Workplace  ·  Admin →
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  18. Ability to determine the opacity of background plans. On AutoCAD, the plan has bold lines. But after publishing, they come out faded, especially for mobile. No amount of tweaking existing parameters affects this. A CSS had to be created to bypass this functionality.

    10 votes

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    0 comments  ·  Space  ·  Admin →
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  19. If Workspace bookings require check-in/confirmation and the user does not check-in, the booking is automatically canceled.

    Add the ability to send a cancellation email to the user indicating the booking has been cancelled because it was not confirmed.

    Currently, in V2022.03 - no emails are sent for cancellations due to unconfirmed bookings.

    8 votes

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    0 comments  ·  Workplace  ·  Admin →
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  20. Issue:
    In Archibus there is form that allow to determine the Order Sequence of the SLA. This form is not very pragmatical because there is no way to pre-order the list by group ID. The easiest way to verify the order and update them is to extract information from the Smart client by exporting in Excel, manipulating the data and re-uploading.

    Proposal:
    simply allow the current form to order SLA based on GroupId or any others fields a client might find useful, then allow to reorder the SLAs.

    7 votes

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    1 comment  ·  Maintenance  ·  Admin →
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