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Archibus

Archibus

Welcome to Archibus's feedback site.  We love hearing from our clients. If you have suggestions for how we can improve our product & provide you with better solutions to your CRE needs, please share them with us. While we can't respond to every suggestion, our product team regularly reviews all of the ideas submitted.

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Archibus

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960 results found

  1. We have seen that when the rule CancelAndNotifyUnconfirmedBookings that sends and cancels Hoteling bookings is sending mails and right after cancelling the Booking.

    This causes an email to be sent when the booking is right after it is cancelled and therefore that mail is confusing and does not provide any functionality. I would say the correct behavior would be to only send confirmation mail to those bookings that are not going to be cancelled in the same execution

    This is the cde that sends the notification and then cancel those same meetings

    Our use case is:

    • Send a mail asking…
    11 votes

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    1 comment  ·  Workplace  ·  Admin →
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  2. As an Web Central admin, in order to help with Service Desk reporting, I want to set the Activity Log ID 'prefix' to line up with the current year.

    3 votes

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    1 comment  ·  Service Desk  ·  Admin →
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  3. We have a client who uses a lot of multiple recipients in the email field in the EM table.
    When such an employee, with multiple recipients in the email field, creates a Service Desk ticket then he/she will not receive the approval mail.
    Instead the error "Illegal address" is logged in the afmnotificationslog table.

    Unlike the sendMessage method in Message.java, the method checkRequired in the Approval step (approval.java) does not split the email values into multiple recipients

    APPROVAL.JAVA:

    requestor_email = getEmailAddress(this.context, requestor);

    MESSAGE.JAVA:

    public void sendMessage(){

    if (StringUtil.notNullOrEmpty(this.mailTo)){
    // for multiple recipients, we assume separator for the multiple…

    3 votes

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  4. Currently we can create custom tasks that redirect to URLs in View Definition Wizard. However it seems that these URLs do not properly load within Archibus when they require some sort of log-in (ex for google docs or sites created by Canva).

    Please provide an option for a URL to load in a new tab from an Archibus task (I believe that this may resolve the issue)

    3 votes

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    0 comments  ·  Platform  ·  Admin →
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  5. Create a replacement page that can be put up when system maintenance is being done or the database is taken offline for updates/upgrades/etc. that users can be redirected to that says something to the effect of "This instance of Archibus is currently unavailable due to maintenance. Please check back soon".

    Admins could be able to route the main URL to this page if doing work on the database to notify users it's not available for a period of time.

    26 votes

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    0 comments  ·  Platform  ·  Admin →
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  6. Update code to use relative path / webappDirectory for the base url and remove hard-coded references to /archibus

    clients want to use 'names' other than archibus for their urls:

    for example: https://archibus.clientname.com/spacesystem

    2 votes

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    0 comments  ·  Platform  ·  Admin →
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  7. Presently when using the Esri Geospatial Extensions and ArcGIS for AutoCAD one must XREF a floor plan into a map and scale it in order to publish accurately. This appears to be because ARCHIBUS will not calculate areas correctly if the CAD drawing units are set to decimal feet. Presently ArcGIS for AutoCAD does not provide any maps that use inches as the base unit nor can the maps scale to match a drawing using architectural units.

    This workaround could be eliminated if ARCHIBUS could recognize decimal feet vs architectural units for floor plans. Then individual CAD files could be…

    2 votes

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    0 comments  ·  Platform  ·  Admin →
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  8. In Reports Central, table selection is only by the afmtbls.title field. This results in the user having to guess which of multiple tables with the same title is the one they want. OOTB behavior should be modified to display sufficient information to eliminate guesswork. I'd suggest either 1) ensuring all tables have unique titles or 2) displaying afmtbls.table_name alongside the title.

    I have not done a comprehensive check for duplicate table titles, but the one I found was 'Rooms' which is one of the most commonly requested tables for reports. It's possible this is the only duplicated title.

    6 votes

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    Under Review  ·  0 comments  ·  Navigation  ·  Admin →
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  9. When sending out the calendar invite for a booked workspace, It would be useful adding the seat number to the subject.
    Otherwise it just says "full day" without the seat number. Re. attachment.

    5 votes

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    0 comments  ·  Workplace  ·  Admin →
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  10. If needed it would be good option to be able to extract data from more than one table.

    3 votes

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    0 comments  ·  Platform  ·  Admin →
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  11. Add a Minimum capacity Slide in Workplace

    17 votes

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  12. Archibus has plenty of interesting views but you can't always search them properly and manipulate them properly

    For each views:
    - we should be able to search any fields in define the views,
    - there should be more flexible way search like allowing some operators (<, >, *, etc...
    - show/hide some columns
    - extract the information in different format (csv, excel), if the administrator has allowed it
    - store user preferences in the database and not the session. It should be retained across browsers, sessions, devices, etc...

    4 votes

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    1 comment  ·  Navigation  ·  Admin →
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  13. Is there a way to set up the Space Console to put all layers on by default?

    8 votes

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    1 comment  ·  Space  ·  Admin →
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  14. While there is a suggestion to add resource reservations to workplace reservations we need the ability to request resources to any room reservations as many users are now using workplace as the exclusive interface for their customers and they need the ability to request resources for their room reservations without going to the calendar console.

    26 votes

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    2 comments  ·  Workplace  ·  Admin →
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  15. If you are using reservations (tested on workplace in browser) with QR codes, when you scan the code for the room it does not authenticate if you were the person the reservation was booked by/for, it will let anyone check in and out of the reservation. This is a problem with unknowing/malicious users ending the reservations for others to book the space. It would be very useful to have a config to add this restriction to the display of the check in/out button for reservations.

    3 votes

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  16. 3 votes

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    0 comments  ·  Workplace  ·  Admin →
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  17. When reservation requests for meeting spaces are being approved, ARCHIBUS should log the user who approved the request along with a date/time stamp.

    2 votes

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  18. Certain user roles, specifically guests and external vendors need to be restricted from seeing floor plans. The issue is coming up a lot for Workplace Portal, but is really a system-wide need. There should be the ability to hide floor plans from defined users roles. Either through security groups or an application parameter.

    Then, users without floor plans, need to default to a list of rooms for Booking Conference Rooms, Desks and Service Requests. In other areas of Archibus, they would either not see the button to show a floor plan or clicking the button would show a generic message…

    2 votes

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  19. Hatches do not print in PDF for handicap accessibility markers. Would like the ability to have those show when printing.

    2 votes

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    0 comments  ·  Space  ·  Admin →
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  20. We are looking for the functionality within Workplace and Web Central, when booking a hotelable room having the ability to choose multiple rooms in Web Central and booking “x” number of rooms by a single individual at the same time.

    This can be accomplished in many ways, add a space console-esque concept where you can build a waiting room of individuals and drop them in rooms in a fast and efficient manner. The opposite side of that would be to grant single users access to book multiple hotelable spaces by using a multi-select in the floorplan for Workplace or a…

    7 votes

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