960 results found

1. Simplify adding time to multiple WR at once

   The user experience for adding time to multiple WR at once in the Maint. Console is confusing at best. You select multiple WR and click the 'Update' button. Then select 'Add Craftspersons' (not add time) and it opens a second window. The second window is fine, but it returns you to the Update window. Now what? They have to click the 'X' to close or click 'Cancel' - neither seem right. Customers instead are clicking the 'Update' button to close (since they did make a change by adding time). That is then updating all selected WR's description to blank and other fields on that screen to whatever the default is in the window. It would be better to have a link to 'Update Time' from the console, when selecting multiple WR, instead of having it buried in another window.

   The user experience for adding time to multiple WR at once in the Maint. Console is confusing at best. You select multiple WR and click the 'Update' button. Then select 'Add Craftspersons' (not add time) and it opens a second window. The second window is fine, but it returns you to the Update window. Now what? They have to click the 'X' to close or click 'Cancel' - neither seem right. Customers instead are clicking the 'Update' button to close (since they did make a change by adding time). That is then updating all selected WR's description to blank and… more

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2. More secure way of configuring email sender for external domains

   Currently, if you need to configure an email sender for external domain (let's say, the Client's domain), the way of doing it is to configure mail.properties with a line like this: mail.host.password=TO_ENCRYPT(plaintextvalue). And then to run task "Encrypt Passwords in Configuration Files". This is not acceptable for many Clients, as they have to comply with many security policies, and it is not secure for them to send the plain text password to Archibus, so Archibus configures mail.properties and then encrypts the password.
   There should be a more secure way, for example a form, accessible by the Client's IT team, in which they can enter the email account and then the password in a masked field (i.e. ********) and a background process that encrypts the password in the moment. So the plain text password is never saved in any file or anywhere, and nobody excepts the Client's IT team would have access to the plaintext password.

   Currently, if you need to configure an email sender for external domain (let's say, the Client's domain), the way of doing it is to configure mail.properties with a line like this: mail.host.password=TO_ENCRYPT(plaintextvalue). And then to run task "Encrypt Passwords in Configuration Files". This is not acceptable for many Clients, as they have to comply with many security policies, and it is not secure for them to send the plain text password to Archibus, so Archibus configures mail.properties and then encrypts the password.
   There should be a more secure way, for example a form, accessible by the Client's IT team, in… more

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3. Accept Parameters in Workplace

   Workplace to accept parameters.

   The following is a use case:

   A client has an internet page you can find a location, employee etc. Example find John Doe, then from the internet page you select John's location and it launches workplace and displays the Johns location on a floor plan.

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   In Development  ·  Greg.Ayres@spaceiq.com responded

   This feature is currently in development for the V2022.04 release

4. Show Equipment Standard Description and Eq Description in PM Planner

   This would be really helpful to use the Planners since now it is almost impossible to identify the different elements in the view (without cliking on the elements)

   When using PM Planner it is really difficult for the user to identify the equipments and equipment standards so it would be really helpful to identify the different elements in the PM Planner

   •  

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5. PM Scheduling have an active and inactive flag to turn schedules off or on

   PM Scheduling. The ability to have and active and in active flag on a PM Schedule to suspend the generation of the PM. this is currently only able to be done by changing frequency interval to mismatch with the current frequency or modify the frequency to no fall into any possible generation period.

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6. Occupancy for assigned seating

   We are looking into a way to calculate the occupancy for assigned seating. We have situation where we have to assign wks to an employee permanently but it doesn't mean that this employee will show up every day in the office. But, it will affect our target capacity. We are looking into a way to ensure that specific wks are not available to everyone for booking as they are assigned to someone but also want to track to real occupancy for these wks.

   We need to figure out a way that employees who are assigned to a workstation or enclosed office do not take up 100% occupancy for that space if they are only coming into the office a few days a week.
   • For instance, if that employee only works 2 days/week, there needs to be a mechanism for them to confirm that they will be entering the work location on a specific day. Or if they will always come in on Tuesdays and Thursdays, they be assigned the workspace but they only count towards occupancy on those two days of the week.
   • One example here is that an ADM may have an assigned workspace or enclosed office but only come in a few days a week so their office cannot be open in the reservation system for anyone to reserve. It needs to be assigned to them but can’t take up 100% occupancy if it’s only used 20% of the time that they are actually in the office.
   • Another example would be someone who has an accommodation and has an assigned workstation to meet their needs. This workstation cannot be open for reservations for just anyone and the person may just come into the workplace a few days a week.

   We are looking into a way to calculate the occupancy for assigned seating. We have situation where we have to assign wks to an employee permanently but it doesn't mean that this employee will show up every day in the office. But, it will affect our target capacity. We are looking into a way to ensure that specific wks are not available to everyone for booking as they are assigned to someone but also want to track to real occupancy for these wks.

   We need to figure out a way that employees who are assigned to a workstation or enclosed… more

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7. ESG (environmental, social and governance) and United Nations Sustainable Development Goals (SDGs)

   ESG (environmental, social and governance) and United Nations Sustainable Development Goals (SDGs):

   ESG (environmental, social and governance) factors have become increasingly important in business decision making, investment and finance. ESG, Corporate Social Responsibility (CSR) and the United Nations Sustainable Development Goals (SDGs) have proven not only ethical, but profitable and hence have become interesting to a wide swath of the business community.

   Can Archibus have some KPIs or white papers for defining or creating the parameters for ESG (environmental, social and governance) and United Nations Sustainable Development Goals (SDGs) report factors/indicators ?

   https://www.kountable.com/impact

   https://hbr.org/2019/05/the-investor-revolution

   7 votes

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8. Locate Employee

   Locate Employee should show an employee's location regardless if the location is primary or secondary. Currently the employee must have a primary location to display any locations.

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9. Increase performance for restrictLoadingOfUnassignedViews setting

   The restrictLoadingOfUnassignedViews setting in security.properties stops users without assigned access from using a direct link to access views, such as "Add or Edit Users". This has become an increasingly vital setting to enable to meet security requirements.

   However, the performance cost at startup for it to generate an index is a big problem. We have seen up to 3-4 hour windows after a Tomcat restart where the application is not accessible.

   I would like to see additional settings to control if and how the index is generated to improve performance. I understand that to accommodate customizations, this runs at startup. If this could create an index file to use that can be reused that would be preferable. We could run the startup during off hours after any customizations are made to generate the index and then use that generated file for all subsequent startups until we decide to generate the index again for a new change.

   The restrictLoadingOfUnassignedViews setting in security.properties stops users without assigned access from using a direct link to access views, such as "Add or Edit Users". This has become an increasingly vital setting to enable to meet security requirements.

   However, the performance cost at startup for it to generate an index is a big problem. We have seen up to 3-4 hour windows after a Tomcat restart where the application is not accessible.

   I would like to see additional settings to control if and how the index is generated to improve performance. I understand that to accommodate customizations, this runs at startup.… more

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10. Add Hoteling amenities to multiple rooms through graphical interface

    The current view to add amenities to a Hoteling room is awkward ("Define Fixed Resources"). The biggest problem is that one needs to know all the room numbers of Hotelable Rooms rather than being able to pick them from a floor plan. Also, each Room's amenities must be added individually rather than allowing multiple selections. And the "Room Arrangements" tab is confusing since it is not relevant to Hoteling.

    A new graphical view (or adaptation in the Space Console) should highlight Hotelable Rooms, allow multi-selection of rooms and add one or more amenities in a batch. This would speed up the process and enhance accuracy.

    The current view to add amenities to a Hoteling room is awkward ("Define Fixed Resources"). The biggest problem is that one needs to know all the room numbers of Hotelable Rooms rather than being able to pick them from a floor plan. Also, each Room's amenities must be added individually rather than allowing multiple selections. And the "Room Arrangements" tab is confusing since it is not relevant to Hoteling.

    A new graphical view (or adaptation in the Space Console) should highlight Hotelable Rooms, allow multi-selection of rooms and add one or more amenities in a batch. This would speed up… more

    7 votes

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    Under Review  ·  Greg.Ayres@spaceiq.com responded

    We currently support Archibus Smart Client for batch updates

11. Mobile App

    We need a "my daily schedule" view on the mobile device for the crafts persons that adds up their hours for the day ... so they can confirm that they put in their 8 Hours.
    would list the WO # and time spent on it...

    • 

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12. Automatic assignment of Account codes based on the location?

    In organizations that want to integrate with the accounting system. Currently the only way to use account codes is either setup a preventative maintenance procedure to default an account code or to setup an SLA to need to be assigned to a work order. Upon generating the work order, the user can designate the account code. Could it be done in a way where it's more automated, ie building A automatically is account code 11110?

    Also, it would be great if along the way the supervisors/clerks can update the account codes in the work request to a different number, it seems this value is locked most of the time.

    In organizations that want to integrate with the accounting system. Currently the only way to use account codes is either setup a preventative maintenance procedure to default an account code or to setup an SLA to need to be assigned to a work order. Upon generating the work order, the user can designate the account code. Could it be done in a way where it's more automated, ie building A automatically is account code 11110?

    Also, it would be great if along the way the supervisors/clerks can update the account codes in the work request to a different number, it… more

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13. Update Display Order of User Defined Field

    Upon creating a User Defined Field, the system generates the field to be at the bottom of the list under 'Other Details'. There is currently no way available for users/administrators to re-order the field from within the UI and requires an update to the view files directly.

    Having the ability to change the order UDF's display at least within the 'Other Details' section would be very helpful for end-users.

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14. (GIS) Views - Add Labels

    Currently for the Geographic Information System (GIS)/ESRI views there is no functionality to display labels on the objects. The user must scroll over the object to see a tooltip with its associated information.

    Please add the functionality to display labels on the objects similar to the Space Console or other floorplan views.

    7 votes

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15. Updated SFTP .jar / library (Current is Out of Date)

    It appears as though even the newest versions of ARCHIBUS are shipping with an SFTP .jar/library for use with the connectors which is no longer supported by a number of SFTP hosts as it is out of date.

    The current edtftpj-pro.jar file appears to have been procured from the third part vendor enterprisedt.com and is version 5.2.4 which was released back in 2017. There have been 10 subsequent releases with the latest being v7.1.0.

    SFTP based export connectors are no longer usable without work arounds for a number of clients as a result.

    7 votes

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16. Being able to make updates in Other Costs in the Maintenance Console on an Issued work request

    In the Maintenance Console I noticed that there is a spot to update “Other Costs”. Our operation uses this function on a regular basis for special order items that we do not normally stock or to enter in Vendor details (such if we pay Culligan and need to document the cost for their services) however I noticed that once the information is initially entered that the information cannot be edited.
    In the view below – for example- the company TMI Heat was not originally set as a “resource type” therefore someone just chose General.
    After the fact, I can go in and add TMI to show up for future instances but it would be nice to be able to go and update that field for accuracy purposes.
    I have emailed Vlad and Fred about this idea already.

    In the Maintenance Console I noticed that there is a spot to update “Other Costs”. Our operation uses this function on a regular basis for special order items that we do not normally stock or to enter in Vendor details (such if we pay Culligan and need to document the cost for their services) however I noticed that once the information is initially entered that the information cannot be edited.
    In the view below – for example- the company TMI Heat was not originally set as a “resource type” therefore someone just chose General.
    After the fact, I can go… more

    • 

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17. Have a Site tier above Buildings in Hoteling

    In Hoteling and Booking a workspace in Workplace, users want to see the site tier above buildings. In large organizations with numerous buildings this would be extremely useful.

    7 votes

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18. Warning when scheduling PM tasks for procedures without steps

    When you define a preventive maintenance (PM) procedure, you can add one or more step(s). This is not mandatory but a step will match a work request (WR) when PM work orders (WO) are generated. This means that if you generate PM WO for a procedure without at least one step, no WO will be generated at all!

    This should ideally be improved and a sort of check be implemented. For example upon scheduling the PM tasks by warning the user that it is no use scheduling a PM procedure that has no steps.

    7 votes

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19. Workplace Reservations: Attendees

    When creating a reservations request and designating the number of attendees, a user can only use the +/- buttons to set the number of attendees. Would be ideal if a user could type in the number of attendees especially because most meetings are above 20 people.

    •  

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20. Display the Title of the active Home Page rather than "Home"

    In versions before 25, home pages displayed the title of the selected page. Now the title is only shown when the ... are selected and the drop down list of available pages is shown. While Home references the navigation that you are "Home", it would be helpful for users with different pages to see the page name displayed.

    •  

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