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Archibus

Archibus

Welcome to Archibus's feedback site.  We love hearing from our clients. If you have suggestions for how we can improve our product & provide you with better solutions to your CRE needs, please share them with us. While we can't respond to every suggestion, our product team regularly reviews all of the ideas submitted.

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Archibus

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960 results found

  1. Allow system admins to see the floor plans, historical data but do not allow access to end users. Currently you have to delete all BL, FL, RM and RMPCT records and you lose the historical data.

    7 votes

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    0 comments  ·  Space  ·  Admin →
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  2. Provide the ability to restrict meeting space bookings by Team (follow same logic as Work space bookings under hoteling application).

    The 'Available for Group' field in the room arrangement becomes difficult to manage user role assignments.

    7 votes

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    1 comment  ·  Reservations  ·  Admin →
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  3. Condition assessments are essential to determining Total Cost of Ownership (TCO) and being able to manage/budget for the life cycle of a company's Real Property portfolio. A new Condition Assessment Console with new features that brings more data together from other ARCHIBUS modules would make great strides to making the Condition Assessment module an essential part of a company's tool set for an end to end facility management program. Please see attached example of how the State of Minnesota developed a Condition Assessment Console for internal use.

    7 votes

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  4. Currently in workplace when you create a request, users are unable to type in the room code, instead they must select the room from the floor plan in the "Select Location window". Please add the following:
    1. add a search bar to the select location view
    2. add the ability for users to type in text in the location fields (ie building, floor and location/room code)

    This is needed for the numerous users who place requests for others or for spaces outside of their assigned workplaces

    7 votes

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    0 comments  ·  Workplace  ·  Admin →
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  5. Allow the Hoteling application the ability to book in 30 minute intervals. The options of morning, afternoon or all day only is limiting.

    7 votes

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    0 comments  ·  Workplace  ·  Admin →
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  6. Define Craftspersons page should display a warning if the craftsperson you are deleting has logged hours on work requests. Currently, if you delete a craftsperson with logged hours on a work request, the craftsperson and all associated logged hours are removed from the work request.
    Requested change: Display a warning after clicking the Delete button and before deleting that craftsperson that informs the end user that deleting the craftsperson will also delete all hours logged on work requests for that person. Present a Confirm/Cancel option. Confirm: deletes the Craftsperson. Cancel: no records deleted.
    See attached screen captures of current behaviour…

    7 votes

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    0 comments  ·  Maintenance  ·  Admin →
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  7. To display on drawings employees name that have booked a workstation

    7 votes

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    2 comments  ·  Workplace  ·  Admin →
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  8. Manage Service Providers and Notifications

    Clients utilizing the maintenance portion of workplace to submit service request are being bottlenecked by the SLA functionality of the Manage Service Providers and Notifications. Currently, for a specific internal request type you are only given the option of selecting a specific employee.

    We are requesting adding the ability to choose a work team for the request to be dispatched to. It would address the problem of having only a single user monitoring all of the requests for a specific problem type and address the needs of larger organizations who could eliminate the need to…

    7 votes

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    0 comments  ·  Workplace  ·  Admin →
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  9. Add the ability to allow specific users to book a workspace assigned to any dv/dp, while restricting most users to only book a workspace assigned to their dv/dp.

    In V2023.01 users not assigned to any hoteling security group can book a workspace outside of their assigned dv/dp (the help file is incorrect - zendesk ticket 281611). The HotelBookingRestrictions parameter is global for all users, regardless of security groups assigned. A security group that overrides the HotelBookingRestrictions application parameter would provide a solution to this requirement.

    7 votes

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    0 comments  ·  Workplace  ·  Admin →
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  10. Our clients are requesting for them to be able to upload more than 4 documents into their work/service requests. We used to implement an alternative to use .zip to upload multiple files but since its been discontinued its been quite a problem for the users. Thanks.

    7 votes

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  11. We are looking for the functionality within Workplace and Web Central, when booking a hotelable room having the ability to choose multiple rooms in Web Central and booking “x” number of rooms by a single individual at the same time.

    This can be accomplished in many ways, add a space console-esque concept where you can build a waiting room of individuals and drop them in rooms in a fast and efficient manner. The opposite side of that would be to grant single users access to book multiple hotelable spaces by using a multi-select in the floorplan for Workplace or a…

    7 votes

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  12. Bug found during upgrade testing. There is an error message in the Assign Employees to Available Rooms in French only but it is not affecting the functionality

    7 votes

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    0 comments  ·  Workplace  ·  Admin →
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  13. bug in the tool meant you can't click on the calendar button to pick a date in workspace booking; need to click in the box.

    7 votes

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    0 comments  ·  Workplace  ·  Admin →
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  14. Issue:
    In Archibus there is form that allow to determine the Order Sequence of the SLA. This form is not very pragmatical because there is no way to pre-order the list by group ID. The easiest way to verify the order and update them is to extract information from the Smart client by exporting in Excel, manipulating the data and re-uploading.

    Proposal:
    simply allow the current form to order SLA based on GroupId or any others fields a client might find useful, then allow to reorder the SLAs.

    7 votes

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    1 comment  ·  Maintenance  ·  Admin →
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  15. Leases can get very crowded with many documents already, if a record created for clause/option/amendment/communication log does not actually have a document attached it should not show up in the documents tab of the lease portfolio console.

    7 votes

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    0 comments  ·  Leases  ·  Admin →
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  16. When the organization uses SAML for authentication, you must setup a second instance of Web Central to support API calls. If the organization is using Onsite, then another instance of Web Central must be setup to support that application. Once these secondary environments are up, a user can go to the URL and attempt to log into those systems.

    We are requesting a switch in Web Central config files that would disable the UI login capability. With this switch turned on, a user would receive a message on the Archibus login page suggesting they are not authorized to log into…

    7 votes

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    0 comments  ·  OnSite  ·  Admin →
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  17. It would be ideal if we had User Defined Fields in the Projects table in addition to the other tables these are now available in. We have currently added 6 new fields and are using some existing fields in a way different from there original purpose.

    7 votes

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  18. There is currently no way to restrict a user to only book for themself. The default functionality allows them to book for any employee and for visitors but the organization does not want people to book for others whether it be accidentally or maliciously. I can imagine that preventing users from booking spaces for others is a common use case and I am a little surprised that this is not possible.

    I have tried using a VPA restriction but it only seems to affect WebCentral Hoteling and not Workspace Hoteling. I don't know if this is a bug or as…

    7 votes

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    0 comments  ·  Workplace  ·  Admin →
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  19. Archibus should have a way to move Move data to a historical table and have reports that will be able to pull data from both the the active move table and the archive move table.
    If a company creates a lot of moves, it can overload the active move table by keeping the completed moves in it.

    7 votes

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    0 comments  ·  Space  ·  Admin →
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  20. Currently the date format in the Reservations list is always the American format MM/DD/YYY, regardless of the user's language setting. It is very confusing for European users who are used to DD/MM/YYYY format.

    We have English (Ireland) and French (Belgium) as language options.

    The date format should change everywhere in the user interface according to the user's language setting.

    7 votes

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    0 comments  ·  Workplace  ·  Admin →
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