960 results found

1. Allow Spaces to be color coded by workplace group

   as an admin I would like viewers to be able to recognize a seat or group of seats by the workplace group color

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2. Counts only includes rm / em if department is assigned and em.em_id do not match

   When you look at the numbers in Hotel Savings by Building and Hotel Savings by Departments reports, you will notice that it only includes employees and rooms assigned to department.
   Also, some em.emid do not match the rmptc.emid but they are counted.

   From the help file:
   • total bar = SELECT count(distinct rmpct.emid) FROM rmpct, em WHERE {rmpct values meet filter restriction} AND rmpct.emid = em.emid AND WHERE rmpct.visitorid IS NULL GROUP BY rmpct.dp_id

   • available bar = SELECT sum(rm.capem - rm.countem) FROM rm WHERE {rm values meet filter restriction other than Dates} AND rm.hotelable = 1 GROUP BY rm.dp_id

   We would like for rooms that don't have a department assigned to also be counted in the report and for the employee in rmpct table that do not match employee in em table to not be counted?

   When you look at the numbers in Hotel Savings by Building and Hotel Savings by Departments reports, you will notice that it only includes employees and rooms assigned to department.
   Also, some em.emid do not match the rmptc.emid but they are counted.

   From the help file:
   • total bar = SELECT count(distinct rmpct.emid) FROM rmpct, em WHERE {rmpct values meet filter restriction} AND rmpct.emid = em.emid AND WHERE rmpct.visitorid IS NULL GROUP BY rmpct.dp_id

   • available bar = SELECT sum(rm.capem - rm.countem) FROM rm WHERE {rm values meet filter restriction other than… more

   4 votes

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3. Employees count includes Visitors count

   When you look at the number of Employees and number of Visitors in the Location tab of the Bookings for a Date Range report, you will notice that the number of employees also includes those who booked for visitors.

   From the help file:
   • Employees = COUNT DISTINCT Employee Names for all the bookings on that floor for the filter criteria
   • Visitors = COUNT DISTINCT Visitor Names for all the bookings on that floor on that floor for the filter criteria

   Should Employees be COUNT DISTINCT Employee Names for all the bookings on that floor for the filter criteria WHERE VISITOR IS NULL?

   When you look at the number of Employees and number of Visitors in the Location tab of the Bookings for a Date Range report, you will notice that the number of employees also includes those who booked for visitors.

   From the help file:
   • Employees = COUNT DISTINCT Employee Names for all the bookings on that floor for the filter criteria
   • Visitors = COUNT DISTINCT Visitor Names for all the bookings on that floor on that floor for the filter criteria

   Should Employees be COUNT DISTINCT Employee Names for all the bookings on that floor for the filter criteria… more

   8 votes

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   0 comments  ·  Workplace  ·  Delete…  ·  Admin →
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4. Store results of shared spaces chargeback calculation

   Currently as soon as the user launches a new space chargeback calculation the results of previous calculations are cleared and there is no way of getting them back other than re-launching the chargeback with exactly the same parameters.
   Would it be possible to store in a permanent way such results, so that users will be able to access them over time and perhaps do monitoring/reporting?

   3 votes

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5. Automatically close the SAML authorization form once sign-in succeeded

   SmartClient SAML sign-in opens an authorization form popup, which shows the Web Central home page after authentication succeeds.
   The user then needs to click the OK button to close the authorization form.

   It would be nice if SmartClient closes the authorization form automatically once the Web Central home page loaded successfully.

   5 votes

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   1 comment  ·  Smart Client  ·  Delete…  ·  Admin →
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6. Better options for Row based Security group or VPAs

   There are views in the product which aren't setup to adopt any security groups for accessing things such as the buttons to save.

   For example the: Project Management Console, Lease Management Console

   Client seem to like these views but in large organizations, some of that data was setup so there are VPAs for certain data to be visible to the client. However they not only want it to be visible but some may be read-only based on a condition. For example, if a status of a record say the lease record or the project is at 'issued' then a certain group can then access the data for write purposes but otherwise it's always in read only.

   It would be great if the VPAs or the security groups have some options this way to manage the data. Here's a user story on this front:

   "I am a leasing coordinator who needs to use the console to make edits on specific lease data. I can only edit the lease when the lease is signed. Otherwise it's read only because I do not handle the negotiations of formulating a lease.

   Once the lease is signed, I would access the lease record in the region I'm responsible for, updating the contacts, and entering the details as per the agreement into Archibus."

   There are views in the product which aren't setup to adopt any security groups for accessing things such as the buttons to save.

   For example the: Project Management Console, Lease Management Console

   Client seem to like these views but in large organizations, some of that data was setup so there are VPAs for certain data to be visible to the client. However they not only want it to be visible but some may be read-only based on a condition. For example, if a status of a record say the lease record or the project is at 'issued' then a certain… more

   4 votes

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7. Security Concerns on the Guest User

   In 2022.02, in order for users to quickly make use of features such as scanning a QR code or booking through a Kiosk, the guest account has to be enabled. The problem with the guest account is the password cannot be changed easily if a client doesn't have access the environment as it's hardcoded in a few areas of the product (/schema/ab-products/essential/dev/workplace/src/utils/authentication.js and /schema/ab-core/views/sign-in/ab-sign-in.js). The other problem is because of this, every environment in 2022.02 would have the same password for the guest account. It sounds like from talking to support at Archibus, the recommendation is every production environment should just simply be on SSO to resolve this problem.

   This is a security risk for the various reasons:

   1. While SSO can resolve some of these issues, there are clients without SSO.
   2. Extending to what I mentioned in statement 1, Client QA or Test Environment may not bother enabling SSO and they may not have a process to scramble or hide all sensitive information.
   3. In SaaS, the client wouldn't know this is what is the typical setup and wouldn't normally have access to those hard coded files.
   4. In the event that a malicious attack is to occur on non SaaS models, basically, one just need to log in multiple times at the guest user (assuming it's using now the default hard coded password) to potentially consume all licenses for clients that on a licensed model.
   5. A client would be tempted to change the guest password on the database / webcentral except it would then cause the system to fail on anything relying on the guest account such as the Kiosk mode because the client didn't change the hard coded passwords in the server. There's no errors displaying for the client side to know that is the problem as it was only something visible on the archibus.log.
   6. I'm not 100% sure what happens to environments where SSO is enabled and the user tries to use Kiosk or QR code that relies on a guest account.

   In 2022.02, in order for users to quickly make use of features such as scanning a QR code or booking through a Kiosk, the guest account has to be enabled. The problem with the guest account is the password cannot be changed easily if a client doesn't have access the environment as it's hardcoded in a few areas of the product (/schema/ab-products/essential/dev/workplace/src/utils/authentication.js and /schema/ab-core/views/sign-in/ab-sign-in.js). The other problem is because of this, every environment in 2022.02 would have the same password for the guest account. It sounds like from talking to support at Archibus, the recommendation is every production environment should… more

   4 votes

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8. Multipe parts for specific step on procedure

   I would suggest having the possibility to add multiple parts for a single step in a procedure in order to have an estimation more accurate (or actually useful, because we can't even use the feature as it's limiting to single part) per step.
   I would definitely explore the use of Bill of Material (BOM) that could be useful for specific to pmp or specific to pms (because sometimes the procedure is the same, but based on the equipment, as example, filter sizes can differ).

   3 votes

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9. Make Smart client SAML SSO expire / re-authenticate to be more user friendly.

   When user session expired in Smart client, the user will get the “Unable to connect to WebCentral server at the specified URL….” Error message and then he need to go back to the login screen to check the SAML authentication. Client found it annoying that everyday they have to close the error dialog, re-choose the project so that they can go into the login screen, then re-choose the option to pick on "USE SAML authentication" and then wait for a minute to get the login screen to load. (the whole process took about 1 - 3 minutes and so it adds up if the user use this everyday) Is there any way we can make this to be more efficient for user who is using SAML SSO?

   When user session expired in Smart client, the user will get the “Unable to connect to WebCentral server at the specified URL….” Error message and then he need to go back to the login screen to check the SAML authentication. Client found it annoying that everyday they have to close the error dialog, re-choose the project so that they can go into the login screen, then re-choose the option to pick on "USE SAML authentication" and then wait for a minute to get the login screen to load. (the whole process took about 1 - 3 minutes and so it… more

   52 votes

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   4 comments  ·  Smart Client  ·  Delete…  ·  Admin →
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10. Workplace App

    In the browser offering the availability of the Workplace App once the user has selected to not use the App by choosing 'X' to close the offering, stop offering to use the Workplace App after so many closes.

    4 votes

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    1 comment  ·  Workplace  ·  Delete…  ·  Admin →
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11. Multiple layer display

    The Space Console should be able to display multiple layers, rather then just the default room id and 1 other. For example it would be useful to be able to display both Employee Name and Room Area

    5 votes

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    0 comments  ·  Space  ·  Delete…  ·  Admin →
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12. PDF export zoom and layer control

    Better control of zoom and layers when exporting to PDF.

    Currently it appears that Archibus is not able to apply layer control and zoom factor settings at the same time during printing process. This is a critical issue which is impacting on the quality of the service that we can provide to the client.

    5 votes

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    0 comments  ·  Space  ·  Delete…  ·  Admin →
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13. How to see assets and employees on same view ?

    When you use assign view for asset, you see only them in the view.
    If you want to see assets and employees on same view, you have put symbol of assets and employees on Revit and then through space console you have both.
    Is it possible to see same data of employees and assets only through assign view ?

    3 votes

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    0 comments  ·  Assets  ·  Delete…  ·  Admin →
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14. incident & project requests on the workplace

    The workplace has actually garnered a lot of positive feedback, where it seems to be missing is dealing with the client base that wants to do more with it where it would be more streamlined if the workplace can be the place to enter in a project and to enter in incidents.

    When these are created then the incident would have the service request tied to it and when the project request is made, hopefully a ticket can be associated to it because the service desk component can potentially be leverage to enable an approval process there.

    3 votes

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    0 comments  ·  Workplace  ·  Delete…  ·  Admin →
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15. Continue BIRT Support

    BIRT reporting is very important for many of our users. Withdrawing support for BIRT would create a serious problem for them, and would be perceived by clients as a breach of trust. Tech support reports that support will continue only if the BP community expresses interest.

    Other clients have also expressed interest in starting to use BIRT reports, and it is a tool that is useful for us to fulfill functional requirements (e.g., providing a presentable Lease Invoice, not the embarrassingly poor one that uses Archibus native reporting.)

    Archibus Help announced that "BIRT [4.8] reporting will be removed in V.2022.03, due to an identified security issue that requires Java 11 to remediate.​" https://help.archibus.com/system/sysman.htm#BIRT/BIRT_Overview.htm
    However, on March 21 BIRT 4.9 was released that removes the security issue. Upgrading to 4.9 may be undertaken by Archibus, and if so should be back ported to earlier Archibus versions.

    BIRT reporting is very important for many of our users. Withdrawing support for BIRT would create a serious problem for them, and would be perceived by clients as a breach of trust. Tech support reports that support will continue only if the BP community expresses interest.

    Other clients have also expressed interest in starting to use BIRT reports, and it is a tool that is useful for us to fulfill functional requirements (e.g., providing a presentable Lease Invoice, not the embarrassingly poor one that uses Archibus native reporting.)

    Archibus Help announced that "BIRT [4.8] reporting will be removed in V.2022.03,… more

    12 votes

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    4 comments  ·  Platform  ·  Delete…  ·  Admin →
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16. Continue BIRT Support

    BIRT reporting is very important for many of our users. Withdrawing support for BIRT would create a serious problem for them, and would be perceived by clients as a breach of trust. Tech support reports that support will continue only if the BP community expresses interest.

    Other clients have also expressed interest in starting to use BIRT reports, and it is a tool that is useful for us to fulfill functional requirements (e.g., providing a presentable Lease Invoice, not the embarrassingly poor one that uses Archibus native reporting.)

    Archibus Help announced that "BIRT [4.8] reporting will be removed in V.2022.03, due to an identified security issue that requires Java 11 to remediate.​" https://help.archibus.com/system/sysman.htm#BIRT/BIRT_Overview.htm
    However, on March 21 BIRT 4.9 was released that removes the security issue. Upgrading to 4.9 may be undertaken by Archibus, and if so should be back ported to earlier Archibus versions.

    BIRT reporting is very important for many of our users. Withdrawing support for BIRT would create a serious problem for them, and would be perceived by clients as a breach of trust. Tech support reports that support will continue only if the BP community expresses interest.

    Other clients have also expressed interest in starting to use BIRT reports, and it is a tool that is useful for us to fulfill functional requirements (e.g., providing a presentable Lease Invoice, not the embarrassingly poor one that uses Archibus native reporting.)

    Archibus Help announced that "BIRT [4.8] reporting will be removed in V.2022.03,… more

    4 votes

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17. Export via SCIM

    As an admin in SiQ I want the ability to export from SiQ via SCIM to update my HR system. This will help facilitate faster information flow and increase productivity

    5 votes

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    1 comment  ·  Delete…  ·  Admin →
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18. Display Control in Paginated Reports

    Currently, there is very little control over how fields are placed and displayed within a paginated report column panel. It would be nice for it to respect attributes like colspan and rowspan so that fields can be placed in an order that makes sense.

    4 votes

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19. Indexation : allow multiple cost lines to be indexed

    Some customers want to index not only the base rent, but also additonal rent or fixed costs.

    Also, it could be nice to be able to delete indexed lines and "replay" indexation.

    8 votes

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    0 comments  ·  Leases  ·  Delete…  ·  Admin →
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20. Support of multi-dimensional SSO response (Ping certificate)

    One of our customer (on premise) is using Ping Certificate to handle SSO connexions.
    While WebCentral works perfectly, SmartClient does not allow connexion.

    After a deep enquiry with Archibus support, we ended up discovering that Ping Certificate's response consist in a multi-dimensional cookie, not supported by SmartClient.

    The demand is to improve SmartClient to also support multi-dimensional cookies (best guess : contact the Ping editor).

    17 votes

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    0 comments  ·  Smart Client  ·  Delete…  ·  Admin →
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