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Archibus

Archibus

Welcome to Archibus's feedback site.  We love hearing from our clients. If you have suggestions for how we can improve our product & provide you with better solutions to your CRE needs, please share them with us. While we can't respond to every suggestion, our product team regularly reviews all of the ideas submitted.

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Archibus

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960 results found

  1. In Reports Central, table selection is only by the afmtbls.title field. This results in the user having to guess which of multiple tables with the same title is the one they want. OOTB behavior should be modified to display sufficient information to eliminate guesswork. I'd suggest either 1) ensuring all tables have unique titles or 2) displaying afmtbls.table_name alongside the title.

    I have not done a comprehensive check for duplicate table titles, but the one I found was 'Rooms' which is one of the most commonly requested tables for reports. It's possible this is the only duplicated title.

    6 votes

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    Under Review  ·  0 comments  ·  Navigation  ·  Admin →
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  2. Grid Controls 3.0 have this limitation that prevents exporting their content in DOCX, PDF or XLS format which would be instead really helpful for users to have.

    21 votes

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    0 comments  ·  Platform  ·  Admin →
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  3. Currently Archibus does not allow multiple rooms to be reserved on the same invite in Outlook and have it populate in Archibus through the API. If 2 (or more) people want to schedule a meeting and show up in different rooms in different buildings, this cannot be done. We frequently have 5-10 individuals that will need to work in different geographical areas and be in scheduled room.

    8 votes

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  4. When you use Workplace to create a hoteling booking, the date that defaults is today's date. However, it seems that if there are no available hotelable workstations for today's date in the building that you choose, another tab opens with a blank white screen..... instead of just a message saying that there isn't availability based on the existing filters.

    26 votes

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    0 comments  ·  Workplace  ·  Admin →
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  5. The end users would like a button to rotate the floorplan within the Space Console to orient the floorplan layout for ease of viewing.

    22 votes

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    0 comments  ·  Space  ·  Admin →
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  6. WebCentral allows for the following minimum location options to report a problem:
    - Building Code
    - Site Code and Latitude, Longitude
    - Site Code and Problem Location
    - Equipment Code

    All these rules are not available in Workplace when a request is logged. This is an issue because some requests are outside the buildings. Including the Map function to select the Latitude and Longitude combined with the Site Code for outside requests will work the best.

    36 votes

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    0 comments  ·  Workplace  ·  Admin →
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  7. If a Project Template is applied > 1 time to a project, the work packages and actions are duplicated. Adjust the Project Template function so that it identifies existing work packages/actions and updates them instead of creating duplicates and adds new work packages/actions.

    11 votes

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  8. Microsoft is making the move to disable basic authentication for mail services. Going forward, all authentication must be done through OAUTH2.
    Can Archibus be upgraded to allow OAUTH2 authentication with SMTP servers?

    10 votes

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    2 comments  ·  Platform  ·  Admin →
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  9. Imagine the following process:
    1- Employee scan QR of a workstation
    2- He is able to see if the workstation is available
    3- If yes, user can book the workstation

    39 votes

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    3 comments  ·  Workplace  ·  Admin →
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  10. Hello Eptura team,

    When a move is requested, the move coordinator (the one who manages the move) can assign actions to a craftsman. The craftman is notify by email which is good.
    An additionnal notification could be sent to the move coodinator when everytime the status of the action is updated (In progress - on hold - completed - etc.). It will be easier for the move coordinator to manage the moves.

    Thank you

    2 votes

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    0 comments  ·  Space  ·  Admin →
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  11. The RestrictLoadingOfUnassignedViews feature only checks views assigned to a user's role. This needs to be updated to also check views assigned directly to a user.

    3 votes

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    0 comments  ·  Platform  ·  Admin →
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  12. Currently in V2022.03, if there is an issue with an email address of an added attendee when booking a meeting space the following error is shown.

    Error: Could not create reservation. The room may have been already booked. Please cancel and search for another room

    This request is to improve the error message to describe the issue with the email address, similar to the Reservation Calendar Console, which identifies that there is an issue with the email address when adding the attendee to the meeting.

    21 votes

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    1 comment  ·  Workplace  ·  Admin →
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  13. Today a person can create an external ticket by entering a lat/lon instead of a building/floor/room. If the ticket is worked in Onsite, the craftsperson cannot view where the work order can be found.

    8 votes

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    2 comments  ·  OnSite  ·  Admin →
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  14. Providing an easier way to cancel a move request from the move console from any status. Can a quick action button be provided in the Move Console to quickly cancel a move request.

    4 votes

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    0 comments  ·  Space  ·  Admin →
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  15. When in workplace, using the People and Place Floor Plan finder. Can a way to toggle the room names on/off on the floor plan be added for an easy way for guests to locate rooms.

    43 votes

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    0 comments  ·  Workplace  ·  Admin →
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  16. We are looking for the functionality within Workplace and Web Central, when booking a hotelable room having the ability to choose multiple rooms in Web Central and booking “x” number of rooms by a single individual at the same time.

    This can be accomplished in many ways, add a space console-esque concept where you can build a waiting room of individuals and drop them in rooms in a fast and efficient manner. The opposite side of that would be to grant single users access to book multiple hotelable spaces by using a multi-select in the floorplan for Workplace or a…

    7 votes

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  17. We were asked if it is possible to show the seat number in the tool, not only under People&Place, but also under Workspaces.
    The reason is that it is difficult for local people to show to visitors where they are sitting otherwise. Re. attachment

    18 votes

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    0 comments  ·  Workplace  ·  Admin →
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  18. Currently in V2022.03 single quote/apostrophes are not accepted in the email address field in Define Employees and Define Users Web Central views.

    Clients require the ability to have an email address that includes an apostrophe.

    17 votes

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    0 comments  ·  Space  ·  Admin →
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  19. Background function – When PM are auto generated via Service Level Agreement, the Craftsperson assigned and work requested assigned dates are generated by a calculation from the Date to first do on the PMS table.

    The Craftsperson assigned and work requested assigned Time is generated by the Service Window on the SLA and the time is defaulted to the earliest start time on the Service level agreement.

    Problem
    When there are multiple PM activities that are always scheduled on the same day for the same Craftsperson (example 7 small jobs of 50 minutes) when the PM is generated the Work…

    2 votes

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    0 comments  ·  Maintenance  ·  Admin →
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  20. Introduce a margin parameter allowing to define the maximum number of days that can pass between two or more different PM Schedule Dates for the system to consider them as overlapped and apply the PM Procedure suppression mechanism.

    3 votes

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    0 comments  ·  Maintenance  ·  Admin →
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