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Archibus

Archibus

Welcome to Archibus's feedback site.  We love hearing from our clients. If you have suggestions for how we can improve our product & provide you with better solutions to your CRE needs, please share them with us. While we can't respond to every suggestion, our product team regularly reviews all of the ideas submitted.

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Archibus

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960 results found

  1. Performance Metrics on the homepage for percentages do not show decimals. This is due to the number only allowing 2 decimal places. Extra precision is needed for decimals for percentage metrics.

    Please change the display and decimal places of the performance metrics as the precision is important for many of the metrics.

    4 votes

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    0 comments  ·  Platform  ·  Admin →
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  2. We have seen that when the rule CancelAndNotifyUnconfirmedBookings that sends and cancels Hoteling bookings is sending mails and right after cancelling the Booking.

    This causes an email to be sent when the booking is right after it is cancelled and therefore that mail is confusing and does not provide any functionality. I would say the correct behavior would be to only send confirmation mail to those bookings that are not going to be cancelled in the same execution

    This is the cde that sends the notification and then cancel those same meetings

    Our use case is:

    • Send a mail asking…
    11 votes

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    1 comment  ·  Workplace  ·  Admin →
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  3. When performing a search in Workplace, we would like to see exact match results be displayed first. When there is a lengthy list of results (not all displayed), it is important for our users to see the exact match first, otherwise they cannot find the location they are looking for.

    Attached is a screenshot example illustrating an exact match record we would like to have returned first on the search.

    4 votes

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    0 comments  ·  Workplace  ·  Admin →
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  4. Make Smart Client install NOT add a desktop shortcut for AISVDwgConverter and/or add a step in the install wizard that gives the option of what desktop shortcuts to make.

    3 votes

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    Under Review  ·  1 comment  ·  Smart Client  ·  Admin →
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  5. Allow the performance metrics and alerts to show values based on the user that is currently logged in.

    For example, I want an alert on my homepage to show how many Work Requests are assigned to me, or how many leases are expiring where I am the landlord contact.

    There is the ability to set granularities for metrics based on assignment, however this is generic and does not change based on the logged in user.

    4 votes

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    0 comments  ·  Platform  ·  Admin →
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  6. Changes needed: show button to "Add Scheduled Cost" without drilling down in tree and add a Month filter.

    Clients with large numbers of leases run rent monthly. With dozens or hundreds of leases this is a very time consuming process. Currently (2022.03), to add an ad hoc Schedule Cost for that month, the user must click many times just to get to the lease so the the "Add Scheduled Cost" button appears. Instead, keep the button on always and require the Lease ID when adding a new Schedule Cost..

    Also, the user can filter only for an entire year, but…

    22 votes

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    1 comment  ·  Leases  ·  Admin →
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  7. Rmcat and rmtype descritpion in FR

    In English, all is good but in FR, in Workplace, when you s
    earch for room type, you have to search in English and the results are in English.

    Latest reply from Archibus:

    If you believe new functionality should be added to a future version of the product, the correct place to voice that suggestion would be Uservoice. If you wish for functionality to be built be our organization to be added to an existing version as a custom feature built for a specific customer, that would need to in the form of a…

    8 votes

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    0 comments  ·  Workplace  ·  Admin →
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  8. Provide a report that shows the total number of workspace bookings (confirmed and unconfirmed) and then the breakdown of number of confirmed vs. unconfirmed bookings for a user-specified date range.

    5 votes

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    0 comments  ·  Workplace  ·  Admin →
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  9. If Workspace bookings require check-in/confirmation and the user does not check-in, the booking is automatically canceled.

    Add the ability to send a cancellation email to the user indicating the booking has been cancelled because it was not confirmed.

    Currently, in V2022.03 - no emails are sent for cancellations due to unconfirmed bookings.

    8 votes

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    0 comments  ·  Workplace  ·  Admin →
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  10. Have the ability to assign multiple equipment records to one work request for DM and PM work requests

    8 votes

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    1 comment  ·  Maintenance  ·  Admin →
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  11. Issue:
    In Archibus there is form that allow to determine the Order Sequence of the SLA. This form is not very pragmatical because there is no way to pre-order the list by group ID. The easiest way to verify the order and update them is to extract information from the Smart client by exporting in Excel, manipulating the data and re-uploading.

    Proposal:
    simply allow the current form to order SLA based on GroupId or any others fields a client might find useful, then allow to reorder the SLAs.

    7 votes

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    1 comment  ·  Maintenance  ·  Admin →
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  12. Create a workflow rule to Archive Compliance event data to the hactivity_log. Create views to accommodate for archiving to view archived events. For example, all archived events view.

    13 votes

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  13. As a federal government customer and user with over 50,000 staff worldwide, I want the mobile application to be fully 508 compliant. The user experience should not be limited to Workplace. Many of our users with accessibility issues serve in roles that are not mirrored in or addressed by Workplace.

    Significant improvements have been made in Workplace with the release of 2022.3 (https://spaceiq.uservoice.com/forums/925339-archibus/suggestions/39281131-508-wcag-accessibility-compliance). This same effort needs to be applied to the mobile application.

    27 votes

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    2 comments  ·  Navigation  ·  Admin →
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  14. As a federal government customer and user with over 50,000 staff worldwide, I want Web Central to be fully 508 compliant. The user experience should not be limited to Workplace. Many of our users with accessibility issues serve in roles that are not mirrored in or addressed by Workplace.

    Significant improvements have been made in Workplace with the release of 2022.3 (https://spaceiq.uservoice.com/forums/925339-archibus/suggestions/39281131-508-wcag-accessibility-compliance). This same effort needs to be applied to Web Central.

    31 votes

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    2 comments  ·  Navigation  ·  Admin →
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  15. The maintenance teams often use other applications for their services (access requests for Security, break requests for Catering, access to standards for Documentation, etc.)
    It would be very practical to be able to integrate the web addresses of these dedicated sites in the form of hyperlinks, in the body of the blue text that appears when a request is created (see photo below). The purpose being to immediately redirect the user according to his need.

    6 votes

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    0 comments  ·  Workplace  ·  Admin →
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  16. Ability to determine the opacity of background plans. On AutoCAD, the plan has bold lines. But after publishing, they come out faded, especially for mobile. No amount of tweaking existing parameters affects this. A CSS had to be created to bypass this functionality.

    10 votes

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    0 comments  ·  Space  ·  Admin →
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  17. When we run the locker report from lockers even though Currently when filter/s are applied to show sites needed, using the quick report still shows all lockers regardless of filter.
    Much like insights, when launching the reports it shows you the data based on the filters applied, we'd like quick reports to do the same.

    2 votes

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  18. The Building Metrics tiles on the Homepages should be clickable allowing the user to launch a report view. The option should be configurable in the Manage Homepage Wizard, allowing the system to launch Space Console or Lease Console, restricted to the building code selected. This will be great for demos and offer the client an easy way to navigate the system.

    2 votes

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    0 comments  ·  Navigation  ·  Admin →
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  19. Add a "notes" field to the Room and Arrangement records to document the policies/rationale for the room's/arrangement's creation, modification, etc.

    We have a large number of reservable space in multiple large office buildings and managing and documenting why a room or arrangement is created/modified is a real issue. Having a "notes" text field would help our facility managers keep track of the specifics.

    19 votes

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  20. I was wondering what you may think of this feedback on adding addition elements to check in the Archibus model checker. As clients are using the Archibus Model Checker, they still come across issues we learned so the model checker seems to be more focused on data readiness but there’s also an element of model readiness which Smart Client verifies before publishing. An example is a publishing error like this:

    ************** Exception Text **************
    Autodesk.Revit.Exceptions.InvalidOperationException: The color represents an invalid or uninitialized color.
    at Autodesk.Revit.DB.Color.get_Red()
    at ARCHIBUS.SmartClient.Overlay.Revit.Publish.PublishableModelCreator.InitCategoryColors(Document document)
    at ARCHIBUS.SmartClient.Overlay.Revit.Publish.PublishableModelCreator.Create(Document document, View view, String folder, String shortSymbolNamePrefix, IList`1 layersToIgnore, Boolean…

    21 votes

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