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Archibus

Archibus

Welcome to Archibus's feedback site.  We love hearing from our clients. If you have suggestions for how we can improve our product & provide you with better solutions to your CRE needs, please share them with us. While we can't respond to every suggestion, our product team regularly reviews all of the ideas submitted.

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960 results found

  1. Define Craftspersons page should display a warning if the craftsperson you are deleting has logged hours on work requests. Currently, if you delete a craftsperson with logged hours on a work request, the craftsperson and all associated logged hours are removed from the work request.
    Requested change: Display a warning after clicking the Delete button and before deleting that craftsperson that informs the end user that deleting the craftsperson will also delete all hours logged on work requests for that person. Present a Confirm/Cancel option. Confirm: deletes the Craftsperson. Cancel: no records deleted.
    See attached screen captures of current behaviour…

    7 votes

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    0 comments  ·  Maintenance  ·  Admin →
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  2. If needed it would be good option to be able to extract data from more than one table.

    3 votes

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    0 comments  ·  Platform  ·  Admin →
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  3. Develop a tool or task within Web Central that could bulk upload the PM task and PM schedule. I think it would be helpful than doing it one by one. The user will have an option to bulk upload or record it one by one. The tool will just have two simple steps for example - just upload schedule and task. And then the tool will auto populate the tables necessary for successful WO generation. Maybe a template file would be necessary for task and schedule.

    2 votes

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  4. If you are using reservations (tested on workplace in browser) with QR codes, when you scan the code for the room it does not authenticate if you were the person the reservation was booked by/for, it will let anyone check in and out of the reservation. This is a problem with unknowing/malicious users ending the reservations for others to book the space. It would be very useful to have a config to add this restriction to the display of the check in/out button for reservations.

    3 votes

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  5. To display on drawings employees name that have booked a workstation

    7 votes

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    2 comments  ·  Workplace  ·  Admin →
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  6. 3 votes

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    0 comments  ·  Workplace  ·  Admin →
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  7. Manage Service Providers and Notifications

    Clients utilizing the maintenance portion of workplace to submit service request are being bottlenecked by the SLA functionality of the Manage Service Providers and Notifications. Currently, for a specific internal request type you are only given the option of selecting a specific employee.

    We are requesting adding the ability to choose a work team for the request to be dispatched to. It would address the problem of having only a single user monitoring all of the requests for a specific problem type and address the needs of larger organizations who could eliminate the need to…

    7 votes

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    0 comments  ·  Workplace  ·  Admin →
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  8. Provide staff bulletins or notices on the Workplace app. It would be great if FMs could send site-wide communications to end users via Workplace. It could be used to share important updates regarding the site such as office closures, maintenance, service issues and travel disruption.

    5 votes

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    0 comments  ·  Workplace  ·  Admin →
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  9. Some organizations use Teams regularly and if they clear their cache it requires several steps to turn on the Teams datasource, highlights, labels and tab in Space Console. It would be extremely helpful to have an application parameter to set whether "Show Teams" is always active.

    4 votes

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    0 comments  ·  Space  ·  Admin →
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  10. Ability to link Actions to a Move Questionnaire, similar to how Actions are linked to Work Packages and Project Templates in the Capital Projects module.

    The goal is auto-create Actions for a move based on a Yes/No responses in a questionnaire. Certain questions always require an action, currently this requires a Move Coordinator to manually add actions for each move based on the response. If this were auto-created based on a template, it would save a tremendous amount of time managing moves.

    8 votes

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    0 comments  ·  Space  ·  Admin →
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  11. It would be interesting to be able to make a combination of attributes in the search in People & Places, in Workplace, for employees to be able to easily locate rooms on a floor plan (especially non-hotelable rooms like kitchen, washroom, etc.). For example, if I would like to see rooms with room type WASHROOM in the HQ building, it would be great if I could use something like WASHROOM+HQ and get the list of washroom in HQ, and then, by clicking on one of them, I see exactly where the room is on the floor. Right now, if I…

    15 votes

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    1 comment  ·  Workplace  ·  Admin →
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  12. As an Web Central admin, in order to help with Service Desk reporting, I want to set the Activity Log ID 'prefix' to line up with the current year.

    3 votes

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    1 comment  ·  Service Desk  ·  Admin →
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  13. The View and Print Floor Plans view is great for the current state of layouts, but clients using Workspace Transactions (WTS), also want the ability to print previous points in time. They want to select a date and view the highlights, then print to the same page layout (with title block and legend) with the selected date added to the print.

    6 votes

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    3 comments  ·  Space  ·  Admin →
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  14. Allow direct linking to Workplace tasks such as Bookings, People Search, etc such that a user does not need to first select this task from the landing page.

    6 votes

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    2 comments  ·  Workplace  ·  Admin →
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  15. This is a request for additional functionality related to fiscal year setup.
    Briefly, I would like to be able to determine the fiscal year based on the end month in Archibus.

    With the current specifications, Archibus determines the fiscal year based on the start month. For example, if the starting month is April, the fiscal year 2023 would be from April 2022 to March 2023.

    For example, in Japan, a typical fiscal year's period is from April to March of the following year. For example, fiscal year 2015 is from April 2015 to March 2016 in Japan.
    In other words,…

    3 votes

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    0 comments  ·  Platform  ·  Admin →
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  16. When assigning a permanent seat, it would be great if the system could check for existing hoteling bookings and issue a warning message to ask if future bookings should be deleted.

    13 votes

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  17. Users also need the ability to print floor plans from the Workspace Transaction Console. This should work just like the Space Console with the added note of the date selected. Alternatively, give users the ability to see floor highlights over time in the "View and Print Floor Plan" view (also adding the date selected to the PDF floor plan).

    5 votes

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    1 comment  ·  Space  ·  Admin →
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  18. We have received feedback from the users regarding the SEARCH functionality in the Hoteling (desk booking) application.

    The search requires to use the exact spelling. It creates difficulties for employees with special characters in name or surname (for example: Børis (Ö, ø …)).

    Our request is to enhance the search functionality to return all possible existing names (børis, Böris, boris) even if the user enters Boris in the search field.

    2 votes

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    0 comments  ·  Workplace  ·  Admin →
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  19. Datatransfer - csv-import - The preliminary check of the csv import template might be optimized.

    It should check whether the data starts on line 2 or on line 3.
    OR
    It should indicate if there is no "#" comment on line 2.

    Reason:
    It is currently possible to remove the comment "# .... " from line 2 and to enter regular data records directly from this line 2, which are then also imported (if there are several records).

    However, this results in the number of data records to be processed being determined incorrectly (always -1). This incorrect number is then…

    2 votes

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  20. When one searches for a person using the People and Places search, the location pin appears in a very faint grey/white colour, which is hardly visible against the drawing background.
    By contrast, the location pin appears in a more visible dark grey/grey colour when the “Find Employee” filter is applied when booking a workspace.
    It would be preferred if the location pin could be in darker, more visible colours- like they dark grey/grey combination as shown, consistently across the Workplace module.

    3 votes

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    0 comments  ·  Workplace  ·  Admin →
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