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Archibus

Archibus

Welcome to Archibus's feedback site.  We love hearing from our clients. If you have suggestions for how we can improve our product & provide you with better solutions to your CRE needs, please share them with us. While we can't respond to every suggestion, our product team regularly reviews all of the ideas submitted.

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Archibus

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958 results found

  1. Use actual equipment photos instead of EQ Std photos in OnSite. Equipment photos not showing on OnSite after scanning QR code - the system is looking for Eq Std photo instead of actual equipment photo attached to the equipment record.  

    4 votes

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    1 comment  ·  Maintenance  ·  Admin →
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  2. We would like to be able to allow users to book parking spaces the same way as they can book workstations.

    8 votes

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    0 comments  ·  Workplace  ·  Admin →
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  3. Minus entry in the checklist measurement type can be done in Web Central but not onsite. (There is only a numeric keypad)

    5 votes

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    0 comments  ·  OnSite  ·  Admin →
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  4. Availability of a field selector gear same as Lease Portfolio Console & Maintenance Console to adjust the visible fields.

    4 votes

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  5. Please consider ALL types of users / consumers when designing modules. We have been using the lease module for a number of years. Even today when I review the latest version it says Used By: Portfolio Managers, Lease Administrators.
    We have maintenance people, finance people, occupying departments, all looking at the data from the lease module. It is not clear from the help which views are designed for these READ-ONLY people.

    In the over ten years I have used Archibus I find this a problem in most modules. There have been some 'executive' views (the only people here who never…

    11 votes

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    Under Review  ·  0 comments  ·  Leases  ·  Admin →
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  6. When an employee book for an other employee or a visitor, the pop-up booking confirmation window says "Confirmation was sent to your email" when in fact the email was sent to the other employee or the visitor. This is confusing cause the employee is looking to get that confirmation email.

    9 votes

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    0 comments  ·  Workplace  ·  Admin →
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  7. The ability to design Questionnaires for service request types and then display those questions within Workplace has proven to be valuable for customers. Using this same approach, allow customers to create Questionnaires for anything in the Service Catalog (including Work Requests) and then be able to see the answers for those questions within the Maintenance Console.

    The ability to create questionnaires for Service Catalog items already exists -- you only now need to make an update to the Maintenance Console to display the results for work requests.

    23 votes

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    4 comments  ·  Maintenance  ·  Admin →
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  8. The final button to confirm a meeting should read "Confirm" or similar instead of "Next ->" so the user is aware there are no more steps to complete and they are about to commit the reservation. Screenshot attached.

    5 votes

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  9. When leases are extended or year by year the recurring costs often need to be updated, which is time-consuming. To streamline this process, we would like to see a copy button that allows users to copy the existing recurring cost information selected and then present it in a popup so that anything that has changed can be updated (usually the dates) and saved.

    7 votes

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    1 comment  ·  Leases  ·  Admin →
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  10. Allow assigned CF to complete WR even though another CF is assigned.

    Currently if there are two assigned the WR will not complete, and the screen does not refresh or indicate that the other CF needs to complete. Allow similar to the Mobile app V5 to optionally complete regardless of other CF being assigned. the current method produces additional admin.

    6 votes

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    0 comments  ·  OnSite  ·  Admin →
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  11. There could be a scenario where organizer may invite 20 people to a meeting but only 10 would attend in-person and remaining 10 would attend virtually. This may help organizer to manage the resources, such as services, catering, space management etc. Currently, there is no provision for determining whether people will attend the meeting virtually or in-person. Having a toggle option to indicate people as virtual while adding them to the Meeting room booking will allow the organizer to get an accurate count. Moreover, if you have your Outlook or Google calendar integrated with Archibus, you can send meeting links…

    3 votes

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    0 comments  ·  Workplace  ·  Admin →
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  12. When assigning a craftsperson within a work order and searching for a craftsperson code, we can see the auto search function appear and select a craftsperson from the list.

    Anytime there is 2nd craftsperson added, that auto search function no longer works, and you must click the "..." to view the full list of options.

    The auto-search function should still be enabled beyond just the first craftsperson added. I'm unsure if this is specific to craftspersons or other fields as well.

    2 votes

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    0 comments  ·  Navigation  ·  Admin →
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  13. It has been brought to my attention by clients and confirmed by Archibus that with the newer versions of Smart Client (Probably v2022 and after?), users will be kicked after 30 minutes of inactivity. In all other previous versions, users were able to remain in Smart Client indefinitely. This is favorable for our CAD/Revit users who may spend their entire day in CAD/Revit or Smart Client. Archibus says this change was made because the indefinite connection was problematic for SSO users so they've now hard-coded a 30 minute timeout.

    I'm suggesting that this Smart Client timeout be configurable. A setting…

    12 votes

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  14. When creating a Service Request in Workplace, it would be nice to be able to use a map to define its location.
    Same feature as in Report Problem.

    3 votes

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    0 comments  ·  Workplace  ·  Admin →
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  15. One of our clients is currently reviewing all their Commercial Off-The-Shelf (COTS) products to ensure they meet their accessibility standards. They are committed to providing accessible solutions to all their users, in line with WCAG 2.1 Level AA standards.

    They use the Archibus SmartClient application and are currently assessing its accessibility compliance. However, they were unable to locate a Voluntary Product Accessibility Template (VPAT) or any detailed accessibility documentation for the SmartClient application.

    Would be great if SmartClient application has been assessed for accessibility compliance with WCAG 2.1 Level AA standards or Section 508.

    Enhance the accessibility features of the…

    2 votes

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  16. In v24.1, it was possible to create a "None" label that hid all of the label text on a drawing. In newer versions of Archibus, there's a "Hide Labels" feature, but labels always show the room code. Can the old functionality from v24.1 be restored in new versions of Archibus, so labels properly reflect their data sources?

    9 votes

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    Under Review  ·  0 comments  ·  Space  ·  Admin →
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  17. When a user is configuring questions to be displayed in the checklist on the Onsite App. And when these questions are set, they are displayed the same in the questionnaire for both Preventive and Corrective Maintenance.

    We want a separate set of questions to be chosen/displayed for Corrective maintenance and Preventive Maintenance. As there is a question for the Root Cause of the problem which is only applicable in case of Corrective Maintenance and not required for Preventive Maintenance

    6 votes

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    Under Review  ·  1 comment  ·  Maintenance  ·  Admin →
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  18. When creating new processes, the ability to copy exisiting processes would allow one to copy a similar process and modify it. This would be much less time consuming than having to mannually enter all of the different tasks into a new process.

    4 votes

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    0 comments  ·  Platform  ·  Admin →
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  19. While I know it can be manually adjusted, for simplicity and control in SaaS installations, it would be handy to have an application parameter that will control which Labels will show by default in the Space Console and floor plan views.

    Having the layer control AbSpaceRoomInventoryBAR-SpaceConsoleDefaultLayers application parameter is great, just for the reason that the clients want to control what their users see when they pull up a floor plan.

    Being able to easily mandate which Label shows up on initial load would be similarly useful.

    2 votes

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    0 comments  ·  Space  ·  Admin →
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  20. The notification emails are not consistent when you book a meeting as an organizer versus when you invite attendees to a meeting.

    When you book as an organizer without inviting attendees, you receive an email notification with the door code info for certain rooms, but without the ics file to book it in the calendar.

    If you invite other people they receive an email with the ics file, but no door code info.

    Can both emails include the door code info and the ics file attachment?

    3 votes

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    0 comments  ·  Workplace  ·  Admin →
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