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Archibus

Archibus

Welcome to Archibus's feedback site.  We love hearing from our clients. If you have suggestions for how we can improve our product & provide you with better solutions to your CRE needs, please share them with us. While we can't respond to every suggestion, our product team regularly reviews all of the ideas submitted.

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Archibus

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958 results found

  1. The Replace All function does not work for a majority of fields in the rmpct table. I would like to see this functionality more developed to make the button more reliable to edit in SmartClient without exporting in and out.

    3 votes

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  2. Our client is considering to use Visionline to book our hostel rooms. Visionline is a system that programs hotel door access cards. Check the links below for further details.

    https://www.assaabloyglobalsolutions.com/hospitality/images/solutions/visionline/documents/Visionline-Product-Sheet_EN.pdf
    On-premise Access Management | Vingcard

    2 votes

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    0 comments  ·  Workplace  ·  Admin →
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  3. Enhancement request – Our customer is requesting that “Project Type” be added as a filter option from Projects | Monitor | View Active Projects Timeline. This filter option is provided on all of the other reports and views under the Monitor submenu. This is how our customer’s Managers will be filtering their projects.

    2 votes

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  4. When an employee do not have a room assigned (or a booked workstation) but has a building assigned to his profile, and you search for that employee in People & Places in Workplace, it says that the floor plan is not available. It would be nice if the floor plans for the building would show up.

    13 votes

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    0 comments  ·  Workplace  ·  Admin →
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  5. In the PM Planner, it would be good to have a summary of the filter applied to the view in the top grey banned so it is clear to the user what they're looking at (same as in the Asset Lifecycle Console).
    It would be very useful when using the [More] button to enter more criteria for the filter.

    3 votes

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    0 comments  ·  Maintenance  ·  Admin →
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  6. There needs to be a way to QC Assets in the Archibus database vs. those placed in Revit. Basically, a database comparison between the two, similar to the Windowed Assets where it shows assets in Revit that 'used' to be in Archibus. The example QC is for Room that may be in Archibus and never were connected via Revit. See attachments for workflow concept.

    5 votes

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    0 comments  ·  Assets  ·  Admin →
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  7. Add Reservation Locations to Favourites. See what days your favourite spaces are available, not only when you go to a specific date. If we could assign user-specific "nicknames" that would be nice too (such as "Corner by the Window" or "Close to Print Station" for example).

    4 votes

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  8. Application parameter to control Filters applied on Initial Load of the Space Console for SaaS clients.

    Just as the AbSpaceRoomInventoryBAR-SpaceConsoleDefaultLayers application parameter allows a system administrator to control which layers it's users see by default, it would be beneficial for SaaS users to allow them to set which filters are applied by default for their users.

    For example, if they want to toggle on the 'Selected Floors Only' filter by default, if they don't want to have to spend too much time training casual users of the Space Console.

    Or toggle it on by default if they're doing a lot…

    3 votes

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    0 comments  ·  Space  ·  Admin →
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  9. In recent versions of Archibus - version 2023 and later, it looks like you have to connect to a valid email server in order to view emails sent in the Notifications Log. Prior 2023 versions, you can set up a dummy email server and when it failed to send a notification, you can still see it in the Notifications Log, with the email status "ERROR" and the error details (e.g. failed to connect to smtp server..)

    This capability to view emails that failed to send in the Notifications Log was intentionally taken out in version 2023. It would be great…

    6 votes

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    1 comment  ·  Platform  ·  Admin →
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  10. The completed checklist can be unlocked and edited (modified) only using the onsite, but not in Web Central.

    We would like to have the web central also has the same functionality to be able to do this.

    7 votes

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    0 comments  ·  OnSite  ·  Admin →
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  11. Eliminate expired lease to show up in the filter section on the cost wizard.

    2 votes

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  12. Provide the ability to edit Labor hours of an archived work request that missed the check and balance step. Or add some logic that won't allow such a large error to be closed. If actual labor hours > X then don't allow the request to be closed where X is configurable.

    2 votes

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    0 comments  ·  Maintenance  ·  Admin →
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  13. Can we please investigate a possible solution to create an application parameter to make specific fields mandatory on the report a problem task, for example, Problem type 1st tier and 2nd tier and Building Code – example of a parameter is hiding equipment on report a problem – ShowEquipmentOnReportProblem.

    31 votes

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    2 comments  ·  Maintenance  ·  Admin →
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  14. Currently, we are unable to set up a URL link to jump directly to the ticket where the work has been completed.

    When the Work Request is completed / closed and the URL link to access that ticket is generated. At this stage when the notificatoin link is generated and by clicking on this link, it will redirect you to the search panel of the closed request page but our expectatoin is that it should go directly to that specific request

    6 votes

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    Under Review  ·  1 comment  ·  Maintenance  ·  Admin →
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  15. Workplace controls can 'disappear' when different Windows Accessibility Contrast themes are selected.
    While accessibility improvements have been and continue to be made, users can change their Windows contrast and still have issues navigating the Workplace app.
    Official accessibility support in these configurations is desired to support government clients.
    Example: Using the "Aquatic" setting (see below on how to set), there were still multiple WCAG findings using a browser accessibility test tool related color contrast ratios.

    Steps (Windows PC):
    Settings -> Accessibility -> Contrast Themes
    Choose Aquatic
    Navigate to Workplace

    3 votes

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    0 comments  ·  Workplace  ·  Admin →
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  16. Currently, a CF can only attach photos to a WR.
    It would be useful to give CF the ability to attach other type of documents (e.g. PDFs).

    The use case is:
    A Craftsperson has to complete a certificate (for example an ELECTRICAL SAFETY CERTIFICATE) when doing a Work Request.
    The PDF version of the blank certificate, is automatically attached to the Work Request through the reference documents feature.
    The Craftsperson accesses the blank certificate from OnSite, open it on their device, complete it, sign it, save it locally then attach it back to the WR.

    6 votes

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    1 comment  ·  OnSite  ·  Admin →
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  17. Currently the chat icon is bolded when there is a value in the em.phone field. however this field would typically contain the value of a business phone number that cannot be messaged. It would make more sense to have this associated with the em.cellular_number field which would be more likely setup for messaging.

    5 votes

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    0 comments  ·  OnSite  ·  Admin →
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  18. Currently, in the Maintenance Console, when a Supervisor assigns a Craftsperson to a Work Request and puts a comment, that comment does not appear in OnSite.

    Craftsperson should be able to see all comments entered on the Work Request they have been assigned to. Especially when that comment is made at the time of the assignment.

    The rational is that when a supervisor assigns a CF to a WR this is when they add a comment for the CF.

    Users are confused as they're putting comments when assigning CF but then the CF does not see it.

    4 votes

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    0 comments  ·  OnSite  ·  Admin →
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  19. A person who uses an ACC account should se many different folders & models depending on its ACC rights. Only a few of them are related to the Facility Management « live » processes.

    It must be possible to limit the ACC folder to a specified sub-tree.

    The objective is to avoid opening models not related to ARCHIBUS, or which can alternative versions.

    It must be possible to define a unique list of models behind the « building » button?

    It should be setup in the afm_dwgs table with defining the right place to find them in ACC.

    10 votes

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    Under Review  ·  2 comments  ·  Platform  ·  Admin →
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  20. Ability to "AutoReject" work requests based on the parameters set in the SLA.
    For example: problem type cleaning is offered at Location A but not Location B. If a user submits a request for cleaning at Location A, the SLA routes it to be actioned further. If the user submits a request for cleaning at Location B, then SLA rejects the work and notifies the user that the service is not offered at this location.

    2 votes

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    0 comments  ·  Maintenance  ·  Admin →
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