Skip to content
Eptura
Feedback by UserVoice

Archibus

Archibus

Welcome to Archibus's feedback site.  We love hearing from our clients. If you have suggestions for how we can improve our product & provide you with better solutions to your CRE needs, please share them with us. While we can't respond to every suggestion, our product team regularly reviews all of the ideas submitted.

How it works
  • Search to see if your suggestion currently exists
  • If you have a suggestion that’s not listed yet, submit your own
  • Select a category to tell us which part of the platform your feedback is for 

Archibus

Categories

JUMP TO ANOTHER FORUM

  • Hot ideas
  • Top ideas
  • New ideas
  • My feedback

960 results found

  1. When reservation requests for meeting spaces are being approved, ARCHIBUS should log the user who approved the request along with a date/time stamp.

    2 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  2. Certain user roles, specifically guests and external vendors need to be restricted from seeing floor plans. The issue is coming up a lot for Workplace Portal, but is really a system-wide need. There should be the ability to hide floor plans from defined users roles. Either through security groups or an application parameter.

    Then, users without floor plans, need to default to a list of rooms for Booking Conference Rooms, Desks and Service Requests. In other areas of Archibus, they would either not see the button to show a floor plan or clicking the button would show a generic message…

    2 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  3. I would like to see a filter option added to the maintenance console that would show only the requests currently assigned to the user logged in. Right now it cumbersome to try and filter only the work requests assigned to you, if you have a supervisor or above access in the maintenance console.

    One other thing, that would be nice, is the ability to have the option to search for only active assignments for an individual craftsperson, so that supervisors can essentially see what the craftspeople see when they log in.

    For example say I have Joe and Bob assigned…

    4 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Maintenance  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  4. Customers are requesting the ability to email reports to different groups of users on a schedule. For example, on every Monday morning, send an email to all supervisors of open work requests as a PDF attachment to an email.

    6 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Platform  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  5. Microsoft has ended the EWS support and is shutting this down. We need to have integration with graph API for onprem archibus solutions for room reservations. The API should be bi-directional and allow for multi-room reservations.

    16 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  6. Provide the ability to restrict meeting space bookings by Team (follow same logic as Work space bookings under hoteling application).

    The 'Available for Group' field in the room arrangement becomes difficult to manage user role assignments.

    7 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    1 comment  ·  Reservations  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  7. This applies to more than Space. It is a universal idea to provide a means to pass variable values to a view in Archibus through a URL. Let me start by giving the most basic example of it's potential usefulness. If you had a spreadsheet you sent to a fellow employee with rooms listed in it each of which was in fact a hyperlink. The person (also an Archibus SSO user) receiving the spreadsheet could click on any room number in the sheet and it would pop up an Archibus locate rooms view that would show them the building floor…

    12 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    1 comment  ·  Workplace  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  8. Hatches do not print in PDF for handicap accessibility markers. Would like the ability to have those show when printing.

    2 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Space  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  9. Client feedback (Archibus SaaS) for the dialog message indicating that a user has to sign-out and sign-in after changing the the locale is too short.
    The request would be to make the duration a little longer or replace the temporary message with a pop-up giving the option to Logout Now.

    UX reading suggests the time for the popup be 1 second for every 4 words which translates into the popup being 4-5 seconds especially for the French language and it is also compounded by the fact there are 2 pop-ups at the same time (The other being 'Record Saved')

    Thanks…

    3 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Platform  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  10. Condition assessments are essential to determining Total Cost of Ownership (TCO) and being able to manage/budget for the life cycle of a company's Real Property portfolio. A new Condition Assessment Console with new features that brings more data together from other ARCHIBUS modules would make great strides to making the Condition Assessment module an essential part of a company's tool set for an end to end facility management program. Please see attached example of how the State of Minnesota developed a Condition Assessment Console for internal use.

    7 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  11. The ability to be able to Print a completed compliance questionnaire is essential to some business processes. Having a physical copy or pdf copy of a completed questionnaire will allow a safety director or internal auditor to follow up on completed questionnaires that trigger a safety concern or violation. Being able to address the person who completed the questionnaire with an actual copy to determine if safety concerns/violations have been remediated is essential for an end to end compliance program.

    6 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  12. We have a client who uses a lot of multiple recipients in the email field in the EM table.
    When such an employee, with multiple recipients in the email field, creates a Service Desk ticket then he/she will not receive the approval mail.
    Instead the error "Illegal address" is logged in the afmnotificationslog table.

    Unlike the sendMessage method in Message.java, the method checkRequired in the Approval step (approval.java) does not split the email values into multiple recipients

    APPROVAL.JAVA:

    requestor_email = getEmailAddress(this.context, requestor);

    MESSAGE.JAVA:

    public void sendMessage(){

    if (StringUtil.notNullOrEmpty(this.mailTo)){
    // for multiple recipients, we assume separator for the multiple…

    3 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  13. Currently we can create custom tasks that redirect to URLs in View Definition Wizard. However it seems that these URLs do not properly load within Archibus when they require some sort of log-in (ex for google docs or sites created by Canva).

    Please provide an option for a URL to load in a new tab from an Archibus task (I believe that this may resolve the issue)

    3 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Platform  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  14. Please add the ability for the system administrator to limit/add the type of information that is viewable in People and Places.

    For example:
    - ability hide the employee location and equipment location from our requesters for various security reasons
    - ability to search for amenities and room categories

    Ideally this could be defined/restricted based on role

    5 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Workplace  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  15. Currently in workplace when you create a request, users are unable to type in the room code, instead they must select the room from the floor plan in the "Select Location window". Please add the following:
    1. add a search bar to the select location view
    2. add the ability for users to type in text in the location fields (ie building, floor and location/room code)

    This is needed for the numerous users who place requests for others or for spaces outside of their assigned workplaces

    7 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Workplace  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  16. People and Places: Have this match the "select location view" that is seen when selecting a room for a service request, except with the search bar. Essentially:

    • Add a Building Button on the Left hand column (it is not intuitive to have to search for a room to find a building)

    • Add the option of being able to Change the filter criteria like available in the " Select location" view on the right hand side

    4 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Workplace  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  17. Email adress is key in big companies to identify quickly the right people to be located in the space console, because of many close names, user codes or full names.
    Single way to guarantee the right identification of people and that would help a lot in terms of productivity, efficiency.
    Some countries in Asia have specificities in names of people which are very long and often very close the ones from the others.

    2 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Space  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  18. We would like for the system to keep track of who makes and cancels bookings made in webcentral and workplace. There have been reports of strange bookings for some users and we don't know who made those.

    6 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Workplace  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  19. Allow the Hoteling application the ability to book in 30 minute intervals. The options of morning, afternoon or all day only is limiting.

    7 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Workplace  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  20. Would like to see a room reservation configuration option for room booking maximum length, so that some rooms can be available for only shorter meetings.

    4 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    1 comment  ·  Workplace  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  • Don't see your idea?