958 results found

1. Special Characters

   We provide service to First Nations and have several buildings that have First Nations name using special characters. Can Archibus look into adding First Nations characters in the fonts that the system uses so we can properly name these buildings?

   33 votes

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   4 comments  ·  Compliance  ·  Delete…  ·  Admin →
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2. Limitations for PDF Exports in Space Console and View and Print Floor Plan

   The basic Export PDF option in Space Console will only work if the drawing is under a particular size and has fewer than 400 rooms. Unfortunately, this issue affects both 'Space Console' and 'View and Print Floor Plan.' The workaround for both views is to use the 'Export Floor Plans in Floors List to PDF' option (in Space Console). 'View and Print Floor Plan,' which is a view used more frequently and designed for the general user, poses a challenge for users who don't have access to Space Console and only have access to 'View and Print Floor Plan.' For these users, the workaround doesn't work, and they need to rely on the Export PDF option available in both views.

   The basic Export PDF option in Space Console will only work if the drawing is under a particular size and has fewer than 400 rooms. Unfortunately, this issue affects both 'Space Console' and 'View and Print Floor Plan.' The workaround for both views is to use the 'Export Floor Plans in Floors List to PDF' option (in Space Console). 'View and Print Floor Plan,' which is a view used more frequently and designed for the general user, poses a challenge for users who don't have access to Space Console and only have access to 'View and Print Floor Plan.' For… more

   6 votes

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3. Dark mode

   Can we have a "dark mode" option for the browser version of "Archibus" and "Onsite" on the phone, for those of us who are photo sensitive. Dark mode also reduces energy consumption.

   5 votes

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4. Notify the worker when the responsible person validates the checklist answer with a "No"

   Notification should be sent to the worker/craftperson when the responsible person validates the checklist answer with a "No"?

   This will allow worker to keep the track of any faults / errors reported while inspection

   Please find the attached screenshot.

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   3 votes

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5. Make room number visible in work request list page

   Currently on the page which shows the list of work requests the Room Number is NOT visible. Our trades use this to plan their day and right now they have to go into each request individually to plan their day.

   14 votes

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6. In the maintenance survey report, the question text for creating a service request is displayed in the confirmation contents

   The checklist provide an option to create a service request. Depending on the answer to the follow-up question, the maintenance survey report can be displayed in three different ways.
   Screenshots are available in the File tab.

   Example
   When the answer to the question is "No," the option is set to enable the creation of a service request

   NO1. the answer to the question is "Yes" → no record is added in the maintenance survey report screen.(wr_id=1150004568)

   NO2. if the answer to the question is "No Follow-up service request is displayed → Create a service request and complete the checklist → One record is added on the maintenance survey report screen, and "null" is displayed in the confirmation contents.(wr_id=1150004566)

   NO3. answer "no" to the question → follow-up service request is displayed→Complete the checklist without creating a service request→One record is added on the maintenance survey report screen, and the confirmation remains blank.(wr_id=1150004565)

   In the above example scenario, this should be the logical and correct behaviour. (This is our expectation from the system)
   In NO2, the confirmation should not be null, but should indicate that a "service request was created".
   In NO3, please do not add a record to the maintenance survey report (I do not want options that were not selected to be displayed in the record).

   The checklist provide an option to create a service request. Depending on the answer to the follow-up question, the maintenance survey report can be displayed in three different ways.
   Screenshots are available in the File tab.

   Example
   When the answer to the question is "No," the option is set to enable the creation of a service request

   NO1. the answer to the question is "Yes" → no record is added in the maintenance survey report screen.(wr_id=1150004568)

   NO2. if the answer to the question is "No Follow-up service request is displayed → Create a service request and complete the checklist →… more

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   5 votes

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7. Manage Service Level Agreements- Add filter option for Checklists

   Add a filter option in the manage service level agreements task to search for specific checklists.

   This would allow users to search for outdated checklists that need to be removed/replaced

   4 votes

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8. Updating OOTB Service Request Types in Service Catalog

   Updating OOTB Service Request Types in Service Catalog.

   We are looking to add the functionality of editing the Menu Title for Out-Of-The-Box service request types in the Service Catalog e.g. SERVICE DESK - INDIVIDUAL MOVE, SERVICE DESK - HOTELING.

   Currently, the Service Catalog is where all the request types in Workplace are created. It shows the Out-Of-The-Box request types and allows you to update the Menu Titles, but changes to the Menu Titles or descriptions are not reflected in the corresponding work request tiles in Workplace.

   You are also given a manage activity types task, to edit the same Activity Types/Service Request types. It also does not allow you to update the activity types, which is where the help guide suggests you make edits to these items.

   Updating OOTB Service Request Types in Service Catalog.

   We are looking to add the functionality of editing the Menu Title for Out-Of-The-Box service request types in the Service Catalog e.g. SERVICE DESK - INDIVIDUAL MOVE, SERVICE DESK - HOTELING.

   Currently, the Service Catalog is where all the request types in Workplace are created. It shows the Out-Of-The-Box request types and allows you to update the Menu Titles, but changes to the Menu Titles or descriptions are not reflected in the corresponding work request tiles in Workplace.

   You are also given a manage activity types task, to edit the same Activity… more

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   11 votes

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   0 comments  ·  Workplace  ·  Delete…  ·  Admin →
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9. Check-out of entire day booking

   Enable a user that books a workstation for the whole day to check-out part way through the day and free the workstation making it available for hoteling for the afternoon portion of the day. Currently if they cancel their booking the system deletes the record of their booking completely, thus making the utilization report inaccurate.

   7 votes

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10. Provide a user voice accessibility option for booking workspace or accessible default landing page view

    Accessibility is a requirement for my agency and the end user/workplace landing page can be difficult for those with limited sight to view. Furthermore, booking a space through the CAD drawing view, is near impossible with those with sight issues. A default view would be helpful if a voice command option is not.

    2 votes

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11. archibus.log sql statements

    Starting from 2022.02 seems that there is no more option to disable prepared statements globally in web central.

    You need to take each parameter one by one and replace the ? value in original sql. If the parameter is of type date the thing is even more complex as you need to convert the date string into date object (to_date(……).
    So for debug purposes these are almost useless.

    My suggestion is to update DbConnectionImpl class and to adapt these 2 methods and use them instead of just logging the original sql string. This should work for Oracle

                private String formatSql(String sqlQuery, Object... parameters) {
                    String[] parts = sqlQuery.split("\\?");
                    StringBuilder sb = new StringBuilder();
    
                    // This might be wrong if some '?' are used as litteral '?'
                    for (int i = 0; i < parts.length; i++) {
                        String part = parts[i];
                        sb.append(part);
                        if (i < parameters.length) {
                            sb.append(formatParameter(parameters[i]));
                        }
                    }
                    return sb.toString();
                }
    
                private String formatParameter(Object parameter) {
                    if (parameter == null) {
                        return "NULL";
                    } else {
                        if (parameter instanceof String) {
                            return "'" + ((String) parameter).replace("'", "''") + "'";
                        } else if (parameter instanceof Timestamp) {
                            return "to_timestamp('" + new SimpleDateFormat("MM/dd/yyyy HH:mm:ss.SSS").
                                    format(parameter) + "', 'mm/dd/yyyy hh24:mi:ss.ff3')";
                        } else if (parameter instanceof oracle.sql.DATE) {
                            return "to_date('" + new SimpleDateFormat("MM/dd/yyyy HH:mm:ss").
                                    format(((DATE) parameter).timestampValue()) + "', 'mm/dd/yyyy hh24:mi:ss')";
                        } else if (parameter instanceof Boolean) {
                            return ((Boolean) parameter).booleanValue() ? "1" : "0";
                        } else {
                            return parameter.toString();
                        }
                    }
                }
    

    Thanks

    Starting from 2022.02 seems that there is no more option to disable prepared statements globally in web central.

    You need to take each parameter one by one and replace the ? value in original sql. If the parameter is of type date the thing is even more complex as you need to convert the date string into date object (to_date(……).
    So for debug purposes these are almost useless.

    My suggestion is to update DbConnectionImpl class and to adapt these 2 methods and use them instead of just logging the original sql string. This should work for Oracle

                private String formatSql(String

    … more
    3 votes

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12. Emergency Preparedness to include campus map that can be marked up.

    Would like ways for the Emergency Teams to identify that they are at a location or a building has been cleared. And for that to be indicated on a map.
    Better ways to identify the damage to a room and the repair status. (This may be done with the work order system, but it's not clear)

    2 votes

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13. Mobile for Space & Emergency Preparedness

    We are looking for a way to simply pull up highlighted floorplans and see the details (rmcat, dv, dp, area, employee (primary and secondary assignments) and pictures we have attached to the rooms. We do not need to mark up but ideally we could select the building off a map or from the list. We do not need surveys, but would like to be able to apply the security roles to the mobile app.

    2 votes

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14. Would like the ability to manually enter the gsf (internal and external) manually as we can with areas.
    2 votes

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15. SLA Due Date option - end of the Month for PM Procedures

    For PMs that need to be completed within the month they are created, there is no way to specify "last day of the month" as the Due Date. Since the number of days in the month varies, some months the 30 day due date works and the date due is the last day, but and in other months, its the 1st of the next month.

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    4 votes

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16. More information about the Equipment should be available when scanning QR code from Onsite App

    We should be able to at least see the equipment information when scanning the QR Code.

    We are expecting that as much information is visible in the Workplace App on scanning the QR Code for any equipment, at least the same information should also be displayed on the Onsite App

    17 votes

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    In Development  ·  4 comments  ·  OnSite  ·  Delete…  ·  Admin →
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17. Adjust label text in charts to white when against dark background

    When using standard charts in Web Central (ex: Allocation and Benchmark Report) if the highlight color is dark the label text should format to white automatically. Otherwise it may be unreadable.

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    4 votes

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18. Language Selection should list each Language in its native Spelling

    When opening the My Profile window to select a user interface language, the list of languages is based on the currently selected language. Example for German:

    • Italienisch (Italien)
    • Französisch (Kanada)
    • Englisch (Australien)
    • Französisch (Frankreich)
    • Japanisch (Japan)
    • Deutsch (Deutschland)
    • ..

    When you're a non-German speaker you will have trouble selecting your language since all names are in German and you probably don't know how your language is spelled in German.

    The situation might be worse if the language is set to Japanese and you don't know how to set it back to English. Hint, it's: 英語 (イギリス).

    Suggestion: Always display each language in the list in its native spelling, regardless of language settings:

    • Italiano (Italia)
    • Français (Canada)
    • English (Australia)
    • Français (France)
    • 日本語 (日本)
    • Deutsch (Deutschland)
    • ..

    This way it would be ensured that everybody speaking a specific language can identify and select it.

    When opening the My Profile window to select a user interface language, the list of languages is based on the currently selected language. Example for German:

    • Italienisch (Italien)
    • Französisch (Kanada)
    • Englisch (Australien)
    • Französisch (Frankreich)
    • Japanisch (Japan)
    • Deutsch (Deutschland)
    • ..

    When you're a non-German speaker you will have trouble selecting your language since all names are in German and you probably don't know how your language is spelled in German.

    The situation might be worse if the language is set to Japanese and you don't know how to set it back to English. Hint, it's: 英語 (イギリス).

    Suggestion: Always display each… more

    6 votes

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19. In the space console 2 different user defined fields have the same highlight color

    When creating user-defined fields, there are instances where two colors with similar shades are generated for different fields (see attached picture). According to the documentation, the highlight color is chosen randomly. I believe there should be an option to manually adjust these colors in case two very similar ones are used.

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    3 votes

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20. Move "Save" button to bottom of data entry views

    The Save button disappears as the user scrolls down through data entry views. Users often click the button in the lower right-hand corner without reading it - it is a CLOSE button. This causes the user to lose their work.

    4 votes

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