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Archibus

Archibus

Welcome to Archibus's feedback site.  We love hearing from our clients. If you have suggestions for how we can improve our product & provide you with better solutions to your CRE needs, please share them with us. While we can't respond to every suggestion, our product team regularly reviews all of the ideas submitted.

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Archibus

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960 results found

  1. We frequently come across a requirement for a "Knowledge Base" that must be part of a proposed solution. ARCHIBUS has the Help files that can be appended and added to but there is no out of the box way for the customer to develop their own knowledge base as they grow with the system. A recent requirement is provided below. MH = Must Have, SH = Should have.

    KM01 The Vendor shall describe how the solution establishes, supports and maintains a knowledge base. MH
    KM02 The Vendor shall describe how knowledge management is integrated with incident/service management. MH
    KM03 The…

    3 votes

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    0 comments  ·  Platform  ·  Admin →
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  2. Update the SQL Server Schema and HQ template databases to support multiple Character Sets (Chinese, Korean, Cyrillic) by default in SQL Server 19 (which supports UTF8), as the Oracle versions do today

    3 votes

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  3. For our back to work effort, we added the "Room by Status" to the Space Console Highlight menu. We did not extend this highlight to the Move console. It will be beneficial to add this highlight to the Move console as well so users can see and prepare scenarios, not just for rooms by occupancy, but also for available rooms after applying social distancing guidelines.

    3 votes

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    0 comments  ·  Space  ·  Admin →
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  4. Would like to be able to utilize the Space Console drag and drop as well as the ability to create a Move without providing access to all edit and delete rights that granting the security group of Space-Console-All-Access provides.

    Space-Console-Moves would be ideal.

    3 votes

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    0 comments  ·  Space  ·  Admin →
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  5. The parts inventory has the ability to refer to a security group “PO APPROVER" so that parts generated in a PO are automatically approved and where the role doesn't have the security group doesn't have the “PO APPROVER" then these parts when requested as PO start off as a status of 'Requested'. This would the intended design of the product but the '%' security group often seems to be needed for power users and areas like the workplace portal. The problem with this '%' group in parts inventory is that it automatically furfills the “PO APPROVER" group even if the…

    3 votes

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  6. Verify the possibility to add the link to the step code (step_id) into wr table.

    3 votes

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  7. 3 votes

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    1 comment  ·  Leases  ·  Admin →
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  8. When creating an HTML chart, the max and min values of the numeric axis are automatically calculated. For many charts, these values don't make sense for the data displayed.

    For example, a column chart that is showing percentages, but starts at 0.4 and goes to 0.7 does not show an accurate scale for the values being presented.

    It would be helpful to have a chart option that allows setting the maximum and minimum value for the particular axis.

    3 votes

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    0 comments  ·  Platform  ·  Admin →
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  9. From a user interface perspective, the user profile button / sign out button is always the top right button on a website. For whatever reason, it is backwards in ARCHIBUS, often leading to the wrong menu getting picked. Take a look at google, or microsoft office as an example it is always the top right.

    3 votes

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    0 comments  ·  Platform  ·  Admin →
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  10. in all view/screens, ARCHIBUS enable laptop touchpad scrolling and gestures

    3 votes

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    0 comments  ·  Navigation  ·  Admin →
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  11. Revizto is a 3D visualization platform used by the AEC industry to examine 3D facilities during design and construction and collaborate between all stakeholders to locate issues, clashes and the like. Ther is no reason for us to reinvent the wheel. There is an opportunity here to connect to integrate this platform into Archibus, via a plugin, and go beyond our system console to visualize all services and actions, like surveys in 3D or 2D in a very robust way.
    you can check their capabilities in: www.Rvizto.com

    3 votes

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    0 comments  ·  Platform  ·  Admin →
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  12. As a buyer of workplace and asset management software, I want the system to have a standard, reliable way to deliver and utilize space and occupancy data, so that I have confidence that this critical data is maintained properly and always accurate.

    3 votes

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    In Development  ·  1 comment  ·  Platform  ·  Admin →
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  13. After the Archibus upgrade, the floor plans are harder to read in Archibus Web Central. The older version allowed us to move all of the white room polylines to be underneath all of the AutoCAD layers, but the upgraded version does not. It would be great if this issue can be fixed. The attached shows how confusing the white polylines can be when they are on top of all of the CAD layers. You cannot tell where the solid walls are.

    2 votes

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    0 comments  ·  Space  ·  Admin →
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  14. When different families share the same type name, published equipment may be incorrectly replaced in the SVG.
    To prevent this, we’d like to request changing the symbol id format from “Category + Type Name” to “Family Name + Type Name” or “Category + Family Name + Type Name”.

    2 votes

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  15. Long usernames cause the taskid field in afmptasks to overflow, preventing favorites registration.
    Please consider increasing the field size in advance to avoid manual updates with every version upgrade.

    2 votes

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    0 comments  ·  Platform  ·  Admin →
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  16. In either Workplace or Review Bookings (ab-ht-booking-review.axvw), allow the one making the cancellation to enter a reason for why the booking is being cancelled.

    It could be either from an administrator, from a team lead, booking requestor, or the one being booked for.

    Reasons can vary from any number of reasons. Examples could be, "the room is no longer needed", "the floor will be undergoing renovations at that time", "the space is required for a special event", "the room was booked in error", "staff member X booked a desk for me, but I want to use a different desk".

    2 votes

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  17. In the map view when booking a space I always need to check the grays squares manuall who is sitting where. I would like to see the names always inside or close to the booked spaced. last name + first letter first name should be enough.

    2 votes

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    1 comment  ·  Navigation  ·  Admin →
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  18. Security becomes more and more important for all companies with an online presence. They require their software to work with tight security restrictions.

    An important security restriction to block Cross-Site Scripting (XSS) is the implementation of a Content Security Policy (CSP) header. This header can block inline JavaScript and JavaScript eval as an effective and visible defense against XSS.

    Recent versions of Archibus already implement major improvements to protect against XSS internally. However, major clients like banks and telecommunications companies want to visibly protect their systems and users accross their entire online presence, without relying on the internals of each…

    2 votes

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    1 comment  ·  Platform  ·  Admin →
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  19. Create Smart Client version for MAC.

    2 votes

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    1. Reorder the list of 'Completed' work requests via the maintenance console to place transactions with pending verification steps at the top, enabling users to view and prioritize tasks more efficiently

    2. Allow users to apply advanced filters to completed work requests in the maintenance console, specifically to view only those already verified by the maintenance supervisor

    2 votes

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    0 comments  ·  Maintenance  ·  Admin →
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