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Archibus

Archibus

Welcome to Archibus's feedback site.  We love hearing from our clients. If you have suggestions for how we can improve our product & provide you with better solutions to your CRE needs, please share them with us. While we can't respond to every suggestion, our product team regularly reviews all of the ideas submitted.

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Archibus

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958 results found

  1. Enhance workplace portal/ reservations to use AI to notify and help plan the day for a user. Notify staff when colleagues are coming to the office, help reserve their favorite hotel, look at their schedule to see if they need a meeting space and help choose one with the appropriate size (local vs remote participants) and distance and typical preferred tech. This could also prompt after a hotel or room usage to see if everything worked properly or if a ticket needs to be opened.

    2 votes

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  2. As a user, I do not want the entries in the mini filter of the "Select-Value" view to be automatically placed in quotation marks. The behavior occurs when the user makes an entry in a field and then clicks on "Select-Value". For example, in project.dept_contact. The automatic setting of an entry in quotation marks causes Archibus to search for the exact entry in the "Select-Value" view, which often leads to no results. It would be more user-friendly if the quotation marks were removed here.

    Please see the attached screenshots for an illustration.

    2 votes

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    0 comments  ·  Platform  ·  Admin →
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  3. When searching for an employee, Archibus only shows exact matches. Therefore, if someone is searching for an employee who is programmed in Archibus with a middle name, they will not appear in the results and it is unlikely the person searching would know their middle name. Improving the search results to show close matches vs. exact would be helpful.

    2 votes

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    0 comments  ·  Workplace  ·  Admin →
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  4. When searching for an employee, Archibus only looks for exact name matches. Therefore, if someone is looking for an employee that has a middle name programmed in Archibus they won't show up in the results since it is unlikely the person searching would know their middle name. Improving the search function to show names that are close would be helpful vs. an exact match.

    2 votes

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    0 comments  ·  Workplace  ·  Admin →
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  5. Hi,

    It would be good to have the capacities per teams in the drawings legend.

    2 votes

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    0 comments  ·  Space  ·  Admin →
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  6. The "Building Button" in the BIM VIEWER is not consistent. It roots the users to the entire RVT file.

    It runs well only when using the ARCHIBUS ACC BUCKET but does not works when using the CUSTOMER private ACC.

    The button should :

    1) Show only a specific published SET.
    2) The PUBLISHING SET should be parametered at least in afm_actvity, as best by USER ROLE in order to manage who can view what.
    3) The latest published version.

    Axel.

    2 votes

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  7. Can we prevent Workplace users from attaching files that are too large or unacceptable file formats? Or at least add some sort of warning.

    Currently, if a user attaches a file that is too large or an unaccepted type, Workplace Portal still processes it. So, to the user, it looks like the request went through. However, it will be shown without a Maintenance work request code and the status will be "Created". The user is unable to do anything with the request and system administrators are unable to see it.

    2 votes

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    0 comments  ·  Workplace  ·  Admin →
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  8. As Survey manager manager
    I would like to define a Asset Attribut with an list of predefined values :
    - enumeration list
    - value by default = first value
    - multilingual

    Add others parameters
    - Type of response : Char / integer / number
    - allow to be null : Yes/No
    - display order : Number

    If number
    minimum value allowed : 0
    Maximum value allowed : 100

    2 votes

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    0 comments  ·  Assets  ·  Admin →
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  9. Add the magnifying glass icon to the search bar at the top of the page. It makes it more consistent with search bars in other products.

    2 votes

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    0 comments  ·  Workplace  ·  Admin →
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  10. The default subject (reserve.reservation_name) size of the meeting in ARCHIBUS is 64 and MS Outlook can go up to 255 characters. Syncing from Exchange to ARCHIBUS return a 'truncated' error when a subject is more than 64 characters. Best will be to allign the out-of-box ARCHIBUS field size with MS Outlook to prevent this syncing error. Aslo, the hreserve table.

    2 votes

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    1 comment  ·  Reservations  ·  Admin →
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  11. Move Console - turn on/off Redline toolbar

    Please add an option to show/hide the redline toolbar window. collapsing it and moving it is a pain....

    2 votes

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    0 comments  ·  Space  ·  Admin →
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  12. Define a default value in a check list option on all check list type.

    2 votes

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    0 comments  ·  Maintenance  ·  Admin →
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  13. Dear Team,
    While accessing Track Incident we found some Issue. Where if we load Track incident and didn't use it for 15 minutes or while session time out and open new tab in browser and logged in Archibus and go back to Track Incident tab in browser and select any Incident which is having documentation it will not show instead it shows blank rows.Please follow below step to reproduce it.

    1. Login as AFM

    2. Go to <Track Incidents>1. Load track incident view filter it with incident id which is having doc and do not click on incident id.

    3. Wait for session…

    2 votes

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  14. When using the 'Define PM Schedules' sometimes it is not possible to view all the Equipment-Procedure pairs, even after using the filters above. This means there are procedures the user can't schedule because they are never shown.

    Some way for the user to be able to access all registers matching the filter (for example, paginating the grid) would be useful.

    2 votes

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    0 comments  ·  Maintenance  ·  Admin →
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  15. When a user wants to book a workstation in Workspace but no workstations are available that meet the selected criteria, the on-screen message reads "Maximum Capacity is reached for this floor".
    This is misleading, as the the “Maximum Capacity is reached for this floor” message should be displayed only when the Capacity Target for the floor has been reached or exceeded.

    The message should be reworded to read "No Workstations that meet search criteria are available". This way, the user is guided to edit search criteria, instead of being informed that the Maximum Capacity for the floor is reached when…

    2 votes

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    0 comments  ·  Workplace  ·  Admin →
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  16. Archibus should allow the creation of status in the configuration and a way to map process (approve, estimate, plan) to status. We found out that the number of status is limited if you want to track specific questions such as:
    - differentiate between request that are waiting for planning that the one being planned
    - differentiate between request waiting to be processed by a craft and a request being processed, a request processed but not verified by the supervisor

    Also we have custom needs for billing and there is no way to create a status for this.

    2 votes

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    0 comments  ·  Maintenance  ·  Admin →
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  17. When selecting a year for generating e.g. the problem type report, it is apparently possible to only select a year for the "Calendar Year" option.

    Apparently, there is no way to select a year for the "Fiscal Year" option, because the Pulldown is right next to the Calendar Year option.

    However, the pulldown refers to both and should be arranged differently.

    2 votes

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    0 comments  ·  Maintenance  ·  Admin →
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  18. Building Ops - Maintenance Console - Work Request - Documents and Activity - Additional Document and Activity.

    When a WR is at requested stage there is a list of users that are able to take action on the request (approve and estimate). Once the WR is issued the users that did not take action should be either hidden from the view or removed from the activity log. Once issued it should only retain information of users that have actually taken action on the WR. IN the attached screen shot "alfi has taken action but his action is listed against all…

    2 votes

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  19. When closing any popup or screen, if the data has not been saved, display a warning message allowing the user to either confirm closing without saving or saving.
    It has been done in some console like the Asset Lifecycle Console.
    Would be great to generalise this to the whole platform.

    2 votes

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  20. Building Operation Maintenance Console - Actions button field Auto size to the amount of action buttons shown on the users view. Where there is one button shrink field size to suite. This gives more real estate availability. The same for date Work requested column. It needs to be made small by wrapping the header.

    2 votes

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    0 comments  ·  Maintenance  ·  Admin →
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