960 results found
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Calendar option for Workplace Service request
Adding a calendar option to the Workplace catalog for a service request, rather than manually typing it in the work description would be extremely helpful.
A simple example: I would like a picture hung in my office. I will be out on November 21, can you please do it then?
Adding a Calendar to select the date and then store it with the work request would be perfect.5 votes -
Add Magnifying Glass Icon to Search Bar
Add the magnifying glass icon to the search bar at the top of the page. It makes it more consistent with search bars in other products.
2 votes -
lease - read-only consumer?
Please consider ALL types of users / consumers when designing modules. We have been using the lease module for a number of years. Even today when I review the latest version it says Used By: Portfolio Managers, Lease Administrators.
We have maintenance people, finance people, occupying departments, all looking at the data from the lease module. It is not clear from the help which views are designed for these READ-ONLY people.In the over ten years I have used Archibus I find this a problem in most modules. There have been some 'executive' views (the only people here who never…
11 votes -
Subject field size increase due to errors when syncing with exchange
The default subject (reserve.reservation_name) size of the meeting in ARCHIBUS is 64 and MS Outlook can go up to 255 characters. Syncing from Exchange to ARCHIBUS return a 'truncated' error when a subject is more than 64 characters. Best will be to allign the out-of-box ARCHIBUS field size with MS Outlook to prevent this syncing error. Aslo, the hreserve table.
2 votes -
move console
Move Console - turn on/off Redline toolbar
Please add an option to show/hide the redline toolbar window. collapsing it and moving it is a pain....
2 votes -
BIM Viewer - ACC Models navigation
A person who uses an ACC account should se many different folders & models depending on its ACC rights. Only a few of them are related to the Facility Management « live » processes.
It must be possible to limit the ACC folder to a specified sub-tree.
The objective is to avoid opening models not related to ARCHIBUS, or which can alternative versions.
It must be possible to define a unique list of models behind the « building » button?
It should be setup in the afm_dwgs table with defining the right place to find them in ACC.
10 votes -
A new Workplace App for booking any bookeable space.
A Workplace App where the user can find and reserve spaces such as meeting room, workplace, car parking, lockers, quiet zones and many.
In this way, users can book more than one amenity based on configurations, specific to each location. In summary, the booking readily available amenities and spaces will be hassle-free and clear.5 votes -
Special Characters
We provide service to First Nations and have several buildings that have First Nations name using special characters. Can Archibus look into adding First Nations characters in the fonts that the system uses so we can properly name these buildings?
33 votes -
eq location changes cascade to PMS record
When you have PMs set up, things work fine and the PM WR location matches the EQ location.
However, if you change the EQ location, it does not change the location on the matching PMS record.
We would like to see the software cascade this EQ change to the matching PMS record(s).4 votes -
Add the ability to deactivate a building that has been demolished
Allow system admins to see the floor plans, historical data but do not allow access to end users. Currently you have to delete all BL, FL, RM and RMPCT records and you lose the historical data.
7 votes -
Setup default value for check list option
Define a default value in a check list option on all check list type.
2 votes -
time response in checklist
Add Time option in the response format type in a maintenance checklist
Thie option is available on compliance survey... should be available on maintenance check list.
https://help.archibus.com/user_en/archibus.htm#../Subsystems/webc/Content/compliance/ex_quest/example_questions.htm?Highlight=time3 votes -
checklist
Define conditional question in maintenance checklist (idem compliance)
if a response to a checklist question = xx the open a new questionnaire
as it is done on compliance questionnaires (see print screen)4 votes -
Priorities not sticking
A client found an issue with priorities not sticking on work requests in the Maintenance Console under certain actions.
These are the steps:
1) A work request is submitted with a priority of 3.
2) The work request is approved.
3) Update the work request.
a. Add a craftsperson to the request and add time to the request.
b. Change priority from 3 to 5.
c. Save the update. Popup about returning to beginning of workflow and click OK.
4) The work request is approved again with the priority at a 5 still as needed.
5) Update the work request.…3 votes -
Priorities not sticking
A client found an issue with priorities not sticking on work requests in the Maintenance Console under certain actions.
These are the steps:
1) A work request is submitted with a priority of 3.
2) The work request is approved.
3) Update the work request.
a. Add a craftsperson to the request and add time to the request.
b. Change priority from 3 to 5.
c. Save the update. Popup about returning to beginning of workflow and click OK.
4) The work request is approved again with the priority at a 5 still as needed.
5) Update the work request.…3 votes -
Navigation improvement by removing the Request a Service Screen
The navigation from Workplace to Select a Building to Request a Service screen (see attached) and then to the Service Catalog provides an extra click because People & Places is not being used by our organization. We would like to have the ability to navigate from Select a Building directly to the "Service Catalog removing the Request a Service screen. Our go-live is in early 2024.
3 votes -
Workplace - Improvement of the request procdure for equipment using QR
There are some difficulties in creating service requests for equipment in Workplace, which should be improved.
Currently, the Workplace request form requires users to select the equipment from a list. If a building or floor is selected, the equipments are filtered, but it is difficult for them to select from the list.
Also, it is not easy to use the QR codes printed in the Define Equipment task to request with equipment. It requires a guest user to be enabled and users cannot select the request type. This makes it impractical for users to use this feature.3 votes -
Session issue in Track Incident report Document Disappearing
Dear Team,
While accessing Track Incident we found some Issue. Where if we load Track incident and didn't use it for 15 minutes or while session time out and open new tab in browser and logged in Archibus and go back to Track Incident tab in browser and select any Incident which is having documentation it will not show instead it shows blank rows.Please follow below step to reproduce it.Login as AFM
Go to <Track Incidents>1. Load track incident view filter it with incident id which is having doc and do not click on incident id.
Wait for session…
2 votes -
Configurable Timeout Specifically for Smart Client
It has been brought to my attention by clients and confirmed by Archibus that with the newer versions of Smart Client (Probably v2022 and after?), users will be kicked after 30 minutes of inactivity. In all other previous versions, users were able to remain in Smart Client indefinitely. This is favorable for our CAD/Revit users who may spend their entire day in CAD/Revit or Smart Client. Archibus says this change was made because the indefinite connection was problematic for SSO users so they've now hard-coded a 30 minute timeout.
I'm suggesting that this Smart Client timeout be configurable. A setting…
12 votes -
Reports Central - Filtering Implies AND with No Option for OR
I'm logging this as Navigation since there isn't an appropriate category for this.
In Reports Central, there is the ability to add filtering to the result set. Multiple filters can be added but each one that's used is adding an AND in the statement and doesn't provide any way to set it to OR.
For example, in the Work Requests (wr) table, I want to know which records have a Cost of Labor, Cost of Parts, or Cost of Tools over $1000. If I add filters for all 3 fields, it would result in, (Cost of Labor > 1000 AND…
3 votes
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