960 results found
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Better year selecetion for Archived Work Requests
When selecting a year for generating e.g. the problem type report, it is apparently possible to only select a year for the "Calendar Year" option.
Apparently, there is no way to select a year for the "Fiscal Year" option, because the Pulldown is right next to the Calendar Year option.
However, the pulldown refers to both and should be arranged differently.
2 votes -
Hoteling - Cancel Future Days on Multi-day/Recurring Bookings
Out of the box, only members of the HOTELING ADMINISTRATION security group can cancel a Hoteling Booking with a Start Date in the past. This is desirable for regular, single day bookings. However, for multi-day/recurring bookings it is often necessary to cancel future date bookings sometime in the middle of the booking period. Right now it just won't let you. It should leave all past days as valid booking and cancel all future days to open the room for other bookings on those days.
4 votes -
Link SLA to PM criticality
Currently the system links PM work to SLA's via the PM Procedure meaning every time a PM procedure is added the user needs to create or add the new PM procedure to an SLA. by adding the criticality field as a check value the PM can be link directly as a catch all for this criticality i.e. Statutory and Non Statutory as a minimum. The system can still use a single PMP or also link to the location and equipment data. Grouping code may also be a useful link option to PM schedule for SLA's.
3 votes -
Schedule Substitutes for Requestor
Can the 'Scheduled Substitutes' task be expanded to enable the ability to schedule a substitution for the Requestor, in the same way we use the tools to substitute Craftspersons?
That way when 'Requestor A' goes on vacation, we can assign 'Requestor B' as a substitute, so that Requestor B would see all work requests that Requestor A submitted.
4 votes -
Workspace Hoteling and Reservation
Manage the Check-in feature at a more granular level as apposed to applying a global setting. For example, enable check in for selected sites/buildings only.
8 votes -
Workplace app - Option to rename Services card
Currently, the Workplace app has a Services card that allows service desk and maintenance requests. For customers who are not interested in Service Desk options but only need maintenance requests it would be nice to have an application parameter that would change the text and possibly the image for the Services card to Maintenance. See the attached image as an example.
5 votes -
Display available hotelable rooms that users do not have access to book directly
When users are restricted from booking certain rooms (by dv, dp, team, bl, fl, or a VPA restriction) it can be very useful for them to be able to see rooms that are available that they themselves do not have access to book directly.
For example if a team in the Legal division comes on site and there are no Legal desks available, instead of going home they can see that IT has a bank of available desks. They could then approach an IT admin to book one of those desks on their behalf. For organizations where space is at…
6 votes -
Space Console - Sort Organizations / Room Categories panels
Customers that use numbers for dv/dp and then names for the descriptions are locked into sorting the Division/Department list by the ID. If the ID field is turned off and only the name displays, the list still sorts by the ID, not sorted by name, making it difficult to find the Division/Dept
Users should be able to sort the data by the name field vs. the ID field
3 votes -
View File Limit and use same functionality on all views
When Scheduling a craftsperson to a work request, if you click on assign craftsperson and click on the ellipse for craftsperson code, not all records are shown, see the screen print attached. A suggestion is to make all the views the same as a defined employee for example where one can use the next button where it will display the universal amount on each page. Note: the universal limit setting in afm-config.xml for record limit works but makes the system very slow.
11 votes -
stephen.odonnell@anglicare.org.au
Building Ops - Maintenance Console - Work Request - Documents and Activity - Additional Document and Activity.
When a WR is at requested stage there is a list of users that are able to take action on the request (approve and estimate). Once the WR is issued the users that did not take action should be either hidden from the view or removed from the activity log. Once issued it should only retain information of users that have actually taken action on the WR. IN the attached screen shot "alfi has taken action but his action is listed against all…
2 votes -
Add Division Search to Hoteling
In workplace hoteling there is a department dropdown in the search to highlight spaces on the floor by department. For some organizations, this is too granular and they would prefer to see it by division. An additional dropdown or configuration option on which dropdown to see would be very useful for these organizations.
8 votes -
RM_ID extension to CHAR(32)
As we have more and more BIM models to integrate in which Building and Floor are concatenated with the Room, the code goes over the limit of CHAR(8).
3 votes -
Decommissioning Assets does not flag / stop active PM Procedures
When using the Asset Disposal Console, you are able to review activities assigned to the asset, such as: assessments, work requests, project actions and hoteling requests.
There is no indication where PM Procedures are assigned to the asset (either by location or equipment).
When an asset is decommissioned, there should an indication of active PM Procedures so that they can be removed from the system, otherwise they continue to trigger work requests even after the asset has been decommissioned.
12 votes -
stephen.odonnell@anglicare.org.au
Search and Manage Work Requests:- Asthetic issue alignment of Work Request, Work Order and Service Request Codes. Move from right align to left align to make it uniform with the rest of the data fields. Please see attached PNG.
3 votes -
Change the color of the Navigator so it is not white.
The navigator is washed out with the rest of the screen -- everything is white. Make the navigator another color to distinguish it from the rest of the screen.
3 votes -
Application Parameters for Mandatory Fields on Report a Problem
Can we please investigate a possible solution to create an application parameter to make specific fields mandatory on the report a problem task, for example, Problem type 1st tier and 2nd tier and Building Code – example of a parameter is hiding equipment on report a problem – ShowEquipmentOnReportProblem.
31 votes -
Apply Service Request Questionnaires to Work Requests
The ability to design Questionnaires for service request types and then display those questions within Workplace has proven to be valuable for customers. Using this same approach, allow customers to create Questionnaires for anything in the Service Catalog (including Work Requests) and then be able to see the answers for those questions within the Maintenance Console.
The ability to create questionnaires for Service Catalog items already exists -- you only now need to make an update to the Maintenance Console to display the results for work requests.
23 votesThis is issue is in business analysis with a tentative plan to implement it this year.
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Show Archibus version number again
In WebCentral & Workplace, show the version number again (it used to be in "about").
Now there's no way for a user to indicate what version he's using.
This is paramount for support.Suggestion : it could be visible in the menu in bottom/left or in the "my profile" popup.
12 votes -
User Transactions Audit Tool
It would be ideal to have an auditing tool, similar to the GDPR view, to see all the user transactions in the system: Workspace Bookings, Reservations and Work Requests (as a craft), etc.
When a user is offboarded, you could search by their email address and all associated transactions would appear in the audit tool so that you could action them (cancel bookings, etc)
11 votes -
Warning when closing without saving
When closing any popup or screen, if the data has not been saved, display a warning message allowing the user to either confirm closing without saving or saving.
It has been done in some console like the Asset Lifecycle Console.
Would be great to generalise this to the whole platform.2 votes
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