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Archibus

Archibus

Welcome to Archibus's feedback site.  We love hearing from our clients. If you have suggestions for how we can improve our product & provide you with better solutions to your CRE needs, please share them with us. While we can't respond to every suggestion, our product team regularly reviews all of the ideas submitted.

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Archibus

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960 results found

  1. Is it possible to auto-select the “Early Morning (from 12:00am to 7:30am)” priority when the time requested falls under the 12:00am to 7:30am service window?

    See uploaded file for details.

    2 votes

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    0 comments  ·  Maintenance  ·  Admin →
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  2. Microsoft has ended the EWS support and is shutting this down. We need to have integration with graph API for onprem archibus solutions for room reservations. The API should be bi-directional and allow for multi-room reservations.

    16 votes

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  3. Error - Jason 500 error on downloading background data. I have 100% failure to load background data, with JSON Parse error: Unexpected Token. I believe it is because that the volume of data being loaded passes a timeout limit or the app is not fault tolerant enough for system latency. on possible solution is to further parametise other back ground downloads to remove or stagger data that is not used by the business or certain roles. Example is that we may not want gardeners to download eq data. Or download less history or no warranty. Our eq table stands at…

    3 votes

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    0 comments  ·  OnSite  ·  Admin →
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  4. Add Division and Department at Floor, Building and Site and poss. This would allow a true mix and match at all levels for reporting. as an example the Site may be completely allocates to one department/division. except on floor of building A or even on room in building A. These can then be used as an exception instead of having to allocate division and department data to all rooms in the building.

    2 votes

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    0 comments  ·  Space  ·  Admin →
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  5. Link CF calendar/availability to PM forecast. Currently when CF is in leave and a PM is forecast the SLA/Forecast does not look at the Calander to calculate due date. Put option in SLA to take into consideration the CF calendar eve n though the PM may be a fixed PM

    2 votes

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  6. Web Central Drawings to hide circulation space numbering. The numbering of circulation spaces on most floor plans is confusing for users and muddies up the drawings. This text should be removed from the floor plans.

    Our circulation spaces are identified through the Room type
    * Hide Room Code (rm.rmid) for any circulation rooms (rm.rmtype LIKE %CIRC%)

    2 votes

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    0 comments  ·  Space  ·  Admin →
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  7. When an employee do not have a room assigned (or a booked workstation) but has a building assigned to his profile, and you search for that employee in People & Places in Workplace, it says that the floor plan is not available. It would be nice if the floor plans for the building would show up.

    3 votes

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    0 comments  ·  Workplace  ·  Admin →
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  8. Enhance workplace portal/ reservations to use AI to notify and help plan the day for a user. Notify staff when colleagues are coming to the office, help reserve their favorite hotel, look at their schedule to see if they need a meeting space and help choose one with the appropriate size (local vs remote participants) and distance and typical preferred tech. This could also prompt after a hotel or room usage to see if everything worked properly or if a ticket needs to be opened.

    2 votes

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  9. It would be ideal to have an auditing tool, similar to the GDPR view, to see all the user transactions in the system: Workspace Bookings, Reservations and Work Requests (as a craft), etc.

    When a user is offboarded, you could search by their email address and all associated transactions would appear in the audit tool so that you could action them (cancel bookings, etc)

    11 votes

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    0 comments  ·  Navigation  ·  Admin →
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  10. Imagine the following process:
    1- Employee scan QR of a workstation
    2- He is able to see if the workstation is available
    3- If yes, user can book the workstation

    39 votes

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    3 comments  ·  Workplace  ·  Admin →
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  11. When a floor is fully booked the blue/gray available/booked highlights do not load at all. This gives users the impression that the highlight has failed to load and there is an application error.

    I see that as of v2023.02 a message has been added indicating there are 0 rooms available. This is an improvement but it could be more clear.

    For a floor that is 100% booked for the selected date/time:
    - Display the highlights showing all rooms gray - this will also allow admins to review bookings for fully-booked floors at a glance.
    - Make the message more prominent,…

    5 votes

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  12. Similar to the another 2 ideas "Back to Work - Reservation/booking Questionnaires for pre/post use" and Questionnaire for Service Request types, there is desire to have dynamic questions asked of the requestor before they submit a reservation request. We have one client that uses the reservations module not only for reserving rooms but holding events within these rooms. The client wants to set up a series of questions to gather needs for the event/reservation and based on how it's answered, another question may load/display.

    An example would be "Is A/V support needed?" if answered "Yes", a second could appear with…

    5 votes

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  13. When you have PMs set up, things work fine and the PM WR location matches the EQ location.
    However, if you change the EQ location, it does not change the location on the matching PMS record.
    We would like to see the software cascade this EQ change to the matching PMS record(s).

    4 votes

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    0 comments  ·  Maintenance  ·  Admin →
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  14. The BIM Viewer is an excellent tool for cataloging and working with a project in 3D, especially for users who may have little to no Revit experience. However, since the BIM Viewer does not exist in the Space Console, users will still need to publish to 2D/3D using the Archibus Extension for Revit. Because of this, users will likely just stick with the Archibus Extension for Revit for their needs instead of purchasing/utilizing the BIM Viewer.

    Adding the BIM Viewer to Space Console will increase its use.

    5 votes

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    Scheduled  ·  0 comments  ·  Space  ·  Admin →
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  15. On the Work Team Performance Report, having the ability to isolate a Work Team in the Report would be beneficial.

    This can be resolved by including the Work Team as a selectable field on the report.

    3 votes

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  16. From Reports Central you can only join directly related tables (for example Floor to Building) but the joined table cannot be related to their related tables (for example Floor to Building to Sites)

    It would be needed to join with the joined tables both in Reports Central and in Smart Client

    3 votes

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    0 comments  ·  Platform  ·  Admin →
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  17. As a user, I do not want the entries in the mini filter of the "Select-Value" view to be automatically placed in quotation marks. The behavior occurs when the user makes an entry in a field and then clicks on "Select-Value". For example, in project.dept_contact. The automatic setting of an entry in quotation marks causes Archibus to search for the exact entry in the "Select-Value" view, which often leads to no results. It would be more user-friendly if the quotation marks were removed here.

    Please see the attached screenshots for an illustration.

    2 votes

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    0 comments  ·  Platform  ·  Admin →
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  18. Manage the Check-in feature at a more granular level as apposed to applying a global setting. For example, enable check in for selected sites/buildings only.

    8 votes

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    0 comments  ·  Workplace  ·  Admin →
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  19. When in workplace, using the People and Place Floor Plan finder. Can a way to toggle the room names on/off on the floor plan be added for an easy way for guests to locate rooms.

    43 votes

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    0 comments  ·  Workplace  ·  Admin →
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  20. In workplace hoteling there is a department dropdown in the search to highlight spaces on the floor by department. For some organizations, this is too granular and they would prefer to see it by division. An additional dropdown or configuration option on which dropdown to see would be very useful for these organizations.

    8 votes

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    0 comments  ·  Workplace  ·  Admin →
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