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Serraview

Serraview

Welcome to Serraview’s feedback site.  We love hearing from our clients. If you have suggestions for how we can improve our product & provide you with better solutions to your CRE needs, please share them with us. While we can't respond to every suggestion, our product team regularly reviews all of the ideas submitted.

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Serraview

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473 results found

  1. Certain reports in Serraview are generated with a "Report generated [insert date]" subheading.

    This is incredibly useful for referencing older reports, however what the line does not tell reveal is whether that report was generated against 'Current Data' at the time, or against a 'Snapshot.' This is critical information to know.

    I would love to see this additional data added to the field.

    3 votes

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  2. Serraview should support standardized space types out of the box

    1 vote

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    0 comments  ·  Spaces  ·  Admin →
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  3. Occupancy file transfer to allow creation of a team location 'on the fly' (currently requires team to exist on destination building/floor)

    1 vote

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    0 comments  ·  Platform  ·  Admin →
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  4. Please provide a pop up notification that Serraview 3.0 is not compatible with Internet Explorer when user try to access via IE. Despite our instructions to use Chrome or Edge, users are still connecting via IE. We are getting some complaints about the software and I fear there are even more users who get the same bad results but have just decided not to Serraview. This is needed asap. Could a banner on the home screen be added temporarily until this is available?

    9 votes

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    1 comment  ·  Usability  ·  Admin →
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  5. The Paint Occupant tool is currently only available in VBS and not the Scenario Plan where it should belong since it has the ability to create drastic teaming changes. With it only being in VBS and not having an 'Undo' button anymore, it puts the integrity of the teaming at risk.

    It would be highly beneficial to have this feature in Scenario Plan so all major teaming changes can be addressed here instead of on the live data in VBS.

    14 votes

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  6. In the new 3.0 Org Unit Hierarchy, it would be great to have the Cost Centre information in its own column and searchable instead of needing to select individual Org Units to view CCs. Previously in v2, it would display in brackets next to the Org Unit Name.

    4 votes

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  7. Wondering if we can get BOS to generate move Placards for our Move Vendors? We currently manually do a Mail Merge to make signage placards or labels (see attached PDF for example) but if Serraview can automatically generate one based on the BOS information, this would save us a lot of time.

    26 votes

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    1 comment  ·  BOS  ·  Admin →
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  8. When performing some imports (eg. Occupancy), if there is an error on a single row, it prevents the entire import from going through.

    It may be a lengthy amount of time before finding out which row it is affecting and why, so it would be helpful if there was an option to import the file regardless and ignore the rows with errors.

    1 vote

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    Under Review  ·  0 comments  ·  Usability  ·  Admin →
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  9. As an administrator, I would like to be able to view the asset location on the floor plan. Add a link from the asset that you click on to take you to the floor plan to see where the asset is located - link to space ID.

    I would also like to be able to take photos of each asset to assist with the management process. This is particularly important when managing the asset remotely and cannot inspect the item but need to describe it to the end user.

    3 votes

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  10. As a system administrator I would like to be able to manage WHS equipment through Serraview. Items would include, chairs, keyboards, foot stools, etc. Could this function be added to the assets area.

    1 vote

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  11. As a Relocation Manager, as I'm planning a major move in BOS, I'd like the system to automatically mark all destination workpoints as "on hold for future move" (retention status) in BAU so that I can get a sense of what spaces really are available.

    19 votes

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    1 comment  ·  BOS  ·  Admin →
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  12. As a Space Planner, I want employees submitting tickets for new starters or individual moves to be able to select the vacant seat that they'd like their person to move into and have the system automatically hold that seat for the new starter/employee who's moving so that I don't have a ton of manual work to do to service the request.

    6 votes

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  13. In previous version it was possible to add non-database employees in VBS - work point card. Since the uploads have usually 2-4 weeks delay (or more) this is very useful for correct reporting. I know its possible to add them by Admin-People Directory-Add Person, but we dont want this role for Workplace update users.

    Thank you

    2 votes

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  14. Add the ability for Workplace Validators to add teams (within their user access) to a particular floor within the Workplace Module.

    This would remove the need for Validators to contact Workplace Managers to add the team on the relevant floor within the VBS.

    1 vote

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  15. This should be a Secured Action to access UserVoice/Request a Feature or Community or Support through the Help Menu.

    In addition, perhaps the Support link could be customizable to lead the User to the appropriate place.

    14 votes

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  16. Can you include Hand tool to VBS as it was in SV 2?

    3 votes

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  17. Enable to search workpoins in VBS and it will highlight the searched numbers on a floorplan, and provide a box to view the selected space details and occupant.

    For eg. i have a list of desk numbers and am hoping to be able to view these desks from a spreadsheet in VBS on a floor plate

    3 votes

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  18. As a Destination Planner,
    I would like to be able to assign employees to teams,
    regardless of whether or not they're flexi.

    1 vote

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    0 comments  ·  BOS  ·  Admin →
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  19. After publishing my scenario, I want to cross check it with live VBS or have another team member see the published moves.

    However, when I publish my scenario, all the buttons are greyed out.

    Please enable published scenarios to be in a 'View Only' mode once published.

    12 votes

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  20. As a Client System Administrator,
    I would like to be able to see, edit, and add descriptions to user roles via the 3.0 UI,
    So that our team can easily determine which roles are appropriate to assign to which employees.

    1 vote

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