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Serraview

Serraview

Welcome to Serraview’s feedback site.  We love hearing from our clients. If you have suggestions for how we can improve our product & provide you with better solutions to your CRE needs, please share them with us. While we can't respond to every suggestion, our product team regularly reviews all of the ideas submitted.

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Serraview

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59 results found

  1. With clients increasing looking to fully flexible working environments, the concept of assigning an employee to a team area on a floor is becoming outdated. In a fully flexible environment, an employee could be assigned to a building as their base. They would then have freedom to work at any workspace within the building. Effectively the whole building is a single neighborhood, shared by all the occupying teams.

    79 votes

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  2. Team colors in VBS are currently determined by the Org Unit Id. We would like to be able to select custom colors for teams when there are multiple teams with similar colors on a floor.

    69 votes

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  3. Enhancements to the way shared allocations are displayed and assigned in the VBS
    - Using two colours or a seperate color to show desks with shared allocation
    - Allowing bulk update to shared allocation

    48 votes

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  4. We should be able to configure auto-deletion of empty teams on a recurring basis to keep stack clean.

    40 votes

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  5. Remote workers are usually assigned to a building record with an HR Status of “Remote”.

    Within Serraview, you cannot assign a person to a building. He/she must be assigned to a floor/neighborhood/allocation/space which then rolls up to the assignment for the building. The issue with this is that the remote workers should NOT roll up to the assignment of the building since those workers are not coming into the office i.e. should not be impacting space planning decisions.

    Serraview also does not contemplate HR Status. An organization would want to set the HR Status to “Remote” for an employee in…

    30 votes

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  6. The Overview of the space in VBS does not show the same area calculation as it does in the Space Viewer. It would be good to not have to switch between.

    25 votes

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  7. Make the line that's in VBS & Scenario Planner VBS underneath the floor that you can click and drag to enlarge the size of the floor, much more obvious.
    At the moment it is practically hidden unless you know it's there

    20 votes

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  8. The request is to allow for adding color by on other space attributes already in Serraview. Currently we are only able to add Color Bys on custom fields. This has resulted in having to add custom fields and ARIs to populate the data that already exists.

    New Color Bys:

    • Neighborhood

    • Organization Levels: ie. Level 1, Level 2, Level 3

    • Employee Organization Levels

    i.e. custom neighborhood field on spaces that populates the value with the neighborhood value.

    17 votes

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  9. Enable hoods to be able to be moved between floors and buildings

    We are using the hood function extensively but it is a real pain not to be able to move hoods around when we are doing our planning.

    15 votes

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  10. In V2, we had the ability to view the Floor and Buildings details through the VBS (clicking on floor number on stack) and Space Viewer (clicking 'i').

    This feature has been lost, and the only way to view Building and Floor details is through Assets > Buildings > Floors.

    I particularly view these details for my 'Space and Costs' details as I frequently need to review Area and Workpoint counts.

    Can you please add the ability to view the Floor details or Building details through VBS and Space Viewer to make it easier for me to access the information I…

    14 votes

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  11. When navigating in VBS, the way the stack dynamically moves to show more people when I hover over a team can cause issues. This is especially the case when trying to hover over teams with few/zero workpoints to find and select them.

    It would be useful to have this function revised from a usability perspective to be less inhibiting. Or to have a config option to turn it off in preference of a static stack.

    13 votes

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  12. As a VBS user, if I have many, many teams on a single floor and they're all in neighbourhoods, trying to open the team form can be difficult. Currently there are three ways to access it:
    1. Group By 'Team Level', then double-click a team stack in the stack bar. This is tough when the team stacks are small.
    2. Double-click the team blocking on the floor. This is not possible if the teams are flexi and assigned to neighbourhoods.
    3. Double-click the team in the Legend panel on the bottom-right hand side of the page. This is time-intensive and…

    12 votes

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  13. It appears that the visual of Space Names in VBS is limited to about 12 characters.

    Can we please expand this? It seems like an arbitrary cap, and makes it such that many Space Names are not properly visible and I need to click into the space to get the info I need. Would be much easier to be able to see everything on the map without needed to click in.

    12 votes

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  14. At unimelb, each user belongs to a research group. The property team allocates desks on the floor by research group for each of the users. However, the research group is not part of current organization structure.

    As a result, unimelb needs the ability to block & stack and report by research group.

    What is therefore required is the ability to leverage research group stored against staff and block floors accordingly.

    Eg: User A belongs to ‘Physics R&D’ research group. User A has org unit ‘MSE’ and ‘10001’ as cost centre.

    On VBS, planner will create ‘Physics R&D’ team as opposed…

    10 votes

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  15. Client feedback logged on 04/01/20:

    "Ability to display a text description of an asset, HR, or space record by hovering over the record on a floor plan"

    Workaround: Information can be accessed by clicking on the object to review it's attributes.

    Additional Information: This feature should be present on Space Viewer as well. There should be several configuration options governing this available in the config menu as well, such as font format and number of characters shown in description. Double clicking on the description bubble should open the attached object's data page.

    10 votes

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  16. You can currently perform an Occupancy Import to Bulk Update Retention Statuses. It would be great to also have the ability to update Retention Status Comments in either this same import or via the Bulk Update tool.

    9 votes

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  17. As an Occupancy Planner,
    I would like the ability to make bulk updates to Neighborhood names via a Hood Import the same way I can bulk update Workpoint names and Team names via Workpoint and Team Imports respectively,
    So that I can better manage teams and hoods in my portfolio.

    8 votes

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  18. Our key users, who frequently work on the VBS, have reported that the zoom in and zoom out functionality on the VBS floorplan viewer is very user-unfriendly. We have been provided feedbacks indicating that the zoom feature is overly sensitive, often zooms in unintentionally, or is frequently slow to respond. I would like to suggest two improvements:

    1. Implement a feature that allows the system to adjust or modify the sensitivity of the floorplan viewing.
    2. Switch viewing graphic from a raster-based floorplan to a vector-based floorplan.
    7 votes

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  19. As an Occupancy Planner,
    I would like the character limit of Team names to be increased
    So that I can better manage teams and downstream processes.

    6 votes

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  20. Update the Workpoint field on spaces to allow for partial workpoints, IE a .5 or 1.5 value in the Workpoint field. This will allow administrators to assign a value to spaces that match their intended use, so that a touchdown desk or similar temporary space can be flagged as a half workpoint, contributing to the overall space allocated to a team, but notably different from a full desk.

    6 votes

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