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Serraview

Serraview

Welcome to Serraview’s feedback site.  We love hearing from our clients. If you have suggestions for how we can improve our product & provide you with better solutions to your CRE needs, please share them with us. While we can't respond to every suggestion, our product team regularly reviews all of the ideas submitted.

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Serraview

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473 results found

  1. As a Space Planner I would like to see in a heat map of the floor which will help me see which desks are always used and never used.

    Data should have a combined view of:
    - Wired SVLive data
    - Wireless SVLive data
    - Sensor data

    Note: The report should show all the floors across our building in one report.

    21 votes

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  2. Enhancements to the way shared allocations are displayed and assigned in the VBS
    - Using two colours or a seperate color to show desks with shared allocation
    - Allowing bulk update to shared allocation

    48 votes

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  3. To allow for each team/or level above to manage their applicable assets. This can be managed like the way Workplace is managed so that data are viewable/editable by relevant teams/units rather than all.

    14 votes

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  4. Currently, report 67 works if the lowest levels of the space type hierarchy are selected, which works fine for showing a single space type, but does not work well if a group of spaces has to be selected. E.g. if all core spaces are to be shown in the report, each space types within core hierarchy has to be separately selected. This represents a challenge. The workaround is to run the report via spaces, but that works only on a single floor. If a whole campus has to be selected, that solution does not work well.

    Can the report be…

    35 votes

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  5. As an admin,
    When viewing Import Results,
    I would like all rows with the status of "Updated" to include an import message indicating what was changed, or two columns indicating the old and new values
    So that I can better understand the data transformations and what changes were made.

    7 votes

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    0 comments  ·  Usability  ·  Admin →
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  6. There are some emails in Workplace or when giving people new access that get sent out automatically. It would be great to be able to toggle these emails to be sent manually instead, as people are often given access before they've received training so they have to be told to ignore the emails until after the training sessions.

    4 votes

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  7. Current Insights idle time is much less than SV (15 min); this creates a challenge when you're running reports or analyzing multiple sources of data, then Insights logs you off, only to have to start over again with your filters, etc.

    4 votes

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  8. As an Occupancy Planner and general Serraview User
    I would like the ability to remove an occupant from a workpoint, without removing the occupant from the Team/Floor/Building
    So that I can more easily manage fixed/flexi teams and anchor spaces.

    Currently, the only way to remove an occupant in VBS is via the Space Form, either by changing the space from fixed to flexi, or by removing the occupant via the Space Data tab. When this is done, the employee is also removed from the team, floor, and building. I want to be able to remove an occupant from a specific…

    3 votes

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  9. Simplify the Adding and removing of Workpoints with a single click. To many steps for one offs, theres times a work point needs to be either added or removed on the fly.

    1 vote

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    0 comments  ·  Spaces  ·  Admin →
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  10. To prevent unintentional deletion of floors or zones in Building & Floors within Assets, can you please add a stronger warning note before allowing deletion to occur.

    A zone was unintentionally deleted and the only warning was: "Are you sure you want to delete?" Deleting the zone resulted in a large amount of lost data, including locker, storage, and occupancy data.

    Consider adding a warning like: "Deleting may result in significant data loss which may affect your locker, storage, and occupancy data - Are you sure you want to continue?"

    This may result in a user reviewing their decision before…

    6 votes

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  11. Currently, when filtering to a Parent Space Type (eg. Office Area), it will ONLY filter to Office Area Space Types and not everything below such as everything under Workspace, Non-Traditional Workspace and Support Services.

    This means that in order to select all of my required Space Types, I will need to manually select many individual Space Types some many layers deep.

    It would be great if this worked in the same way as the Location filter where selecting Australia would select every Child location and their Children as well.

    9 votes

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    0 comments  ·  Usability  ·  Admin →
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  12. As an Occupancy Planner,
    I would like to be able to include more than 8 buildings
    So that I can better manage large-scale moves.

    5 votes

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  13. The automation of this feature is causing a single user to receive multiple invite messages each time an added adjustment is made to their access. Since we have to assign them to one group at a time in some cases, this is not ideal. There should be an option to at least group as one message, or decide if an e-mail needs to be sent or not. Especially for existing users that are just being adjusted.

    2 votes

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  14. Following the COVID19 pandemic, many clients will diversify their real estate foot print. There is an increasing requirement to manage SPACES as well as WORKPOINTS and ROOMS.
    Serraview VBS needs to be enhanced to stack by floor for all space types - and colouring in the floor by floor level should be enhance to visualise allocation in of Spaces, Workpoints & Rooms. this will help manage overall capacity and assignments on non-traditional spaces.

    Example:
    Floor: 200 WPS becomes

    NEW DESIGN: 30 Mtg Rooms, 20 Breakout/Team pods / 100 WPS / 30 Quiet spaces.

    As a space planner I want the…

    3 votes

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  15. Can you please make the dialog box for creating new scenario plans have the default against the "private" option.
    At the moment the default is to make all scenario plans public.

    1 vote

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    0 comments  ·  Scenario Planner  ·  Admin →
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  16. We would like Workplace to be more configurable. Would it be possible to have the the option to turn on/off icons for workpoint, capacity, opportunity data. We only want icons for the data we require to be visible in Workplace.

    1 vote

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  17. Sometime I want to open multiple service request in separate browser tabs or windows so I can easily flick between them. 'Open link in new tab/window' is not available in the right click menu and ctrl + left click does not work either.

    3 votes

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  18. 3 votes

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  19. 5 votes

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  20. A blank floorplan pdf report showing space type, area measure, and space name

    5 votes

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