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Serraview

Serraview

Welcome to Serraview’s feedback site.  We love hearing from our clients. If you have suggestions for how we can improve our product & provide you with better solutions to your CRE needs, please share them with us. While we can't respond to every suggestion, our product team regularly reviews all of the ideas submitted.

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Serraview

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473 results found

  1. Serraview's Space viewer and Space mapping modules are great tools to quickly visualize space with highlights and labels however, i've noticed that it's not great when Plotting/Printing out these view or hightlights.
    Yes there are reports and quick reports that allow to print to PDF and physically print but, with limitations.
    I manage space for some Large bldgs and when I want to plot to a large size of paper (ARCH D, E), there's currently not a good way to do this, in Serraview.
    I've tried work arounds but the labels, legends, and space are either too small or too…

    5 votes

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  2. As a SV user,
    I would like favorited (starred) reports to automatically be sorted by report number
    So that I can more easily find the report I'm looking for.

    Currently, the reports are ordered chronologically, according to when you added the report to the favorites list. You have to click on the ID column to sort by number.

    5 votes

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  3. As there will be multiple users making changes to seating of employees. I would like to see the ability to search the name and see recent BOS moves they were a part of and who created that BOS move. This will help understanding errors and how they occurred.

    5 votes

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    0 comments  ·  BOS  ·  Admin →
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  4. When new versions of existing floorplans are imported there should be a warning if spaces (and employees) will be removed due to that import. This is a problem because often the floor id on the importer 'refreshes' to the first floor in the list and an entire floor of data & occupancy is lost because the wrong floor is loaded.

    There are lots of suggestions that we have to reduce this risk. In order of preference:

    • A warning identifying specific spaces and occupants that will be removed with the import & an option to proceed or cancel.
    • A cancel button…
    25 votes

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  5. In the previous version we had the ability to rename move phases. In V3 we can only use the autogenerated phase numbers - 1, 2 etc. Allowing us to assign specific names to the move phase will make it easier to manage the phases as the name will relate to a specific activity.

    1 vote

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    0 comments  ·  BOS  ·  Admin →
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  6. When clicking on "mine" only those I've created show in my list. We should be able to view "all" requests where our names are assigned

    1 vote

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    0 comments  ·  Service Requests  ·  Admin →
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  7. Currently the selection boxes are only helpful if you are deleting org units which is not common, if the function is there to select multiple items why are we not able to re allocate them as well? In addition to re allocating org units is it possible to use the selection boxes next to each org unit to update the org units in bulk, this means that if there are multiple org units that need to be moved to the same parent org unit we can select them all and move them at the same time?

    2 votes

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    0 comments  ·  Usability  ·  Admin →
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  8. At the moment every time we create or change someone’s access it results in the person receiving unnecessary emails. Additionally when creating account we don’t always want to send out the invitation straight away due to outstanding training etc ad we don’t want them having access until the appropriate time. Are we able to make the email function in Workplace admin manual?

    7 votes

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  9. Make the line that's in VBS & Scenario Planner VBS underneath the floor that you can click and drag to enlarge the size of the floor, much more obvious.
    At the moment it is practically hidden unless you know it's there

    20 votes

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  10. As a user in charge of mapping,
    I would like to export floorplans in a format that allows me to re-import them to Serraview without having to make additional changes.
    This includes text for space types and space names being confined to stay within the corresponding polylines.

    Currently, exporting floorplans results in larger text that overlaps polyline boundaries, and, as such, prevents the file from being imported until the text is manually adjusted. Please see the attached example.

    12 votes

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    4 comments  ·  Spaces  ·  Admin →
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  11. As an administrator, I would like to be able to return to the page I was working on after editing a field.

    For example, if I make an update to a locker or storage space which is located on a page other than page one, Serraview automatically returns me to page one after the update has been submitted. If I am able to be returned to the page I was working on, it would make it easier to move on to the next asset that may require updating, rather than having to find the next asset starting from page one…

    14 votes

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  12. Users want a quick way to open the floors that they use most often.

    6 votes

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    0 comments  ·  Spaces  ·  Admin →
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  13. Users would like to be able to download the DWG from Space Mapping

    1 vote

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    0 comments  ·  Spaces  ·  Admin →
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  14. Can't enter new asset assignments in BOS, need to update Assets (ie locker assignments) in the Asset module as a separate step

    7 votes

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    0 comments  ·  BOS  ·  Admin →
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  15. Would request a report that you can print out showing the labels as shown, such as room number and space type. Current reports do not return this data, it's only color coded with a left hand aligned key.

    13 votes

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  16. Toggle on/off labels for all space types, not just occupiable space (i.e. we'd like to be able to see the meeting room space numbers)

    8 votes

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  17. See total number of offices, workstations, etc and their SF

    31 votes

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    Under Review  ·  1 comment  ·  Spaces  ·  Admin →
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  18. We'd like to have more control/flexibility on what we can do with floorplan reports. (visible fields, occupants, vacancies, etc)

    5 votes

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  19. I'd like to run a floorplan report that can highlight employee tags and filter on them

    9 votes

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  20. As a System Administrator
    I would like the ability to turn on/off automated Service Request emails
    So that employees won't get confused if end users do not have Serraview access.

    12 votes

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