35 results found
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Improve Overall Search Functions - People, Spaces, Configurations, Buildings
It'd be great to improve search functions in the following areas:
When searching for a building in Buildings & Floors or in the Parameters section of Analytics, it'd be great if we could search by Short Name. Not everyone knows the formal/legal names of our buildings, but everyone knows the colloquial names we assign under the Short Name field.
The search function in Space Viewer isn't robust enough to search for people who have more than one word for their First Name. It seems that as soon as I press the space bar after the first grouping of characters, whatever…
55 votes -
Dark Mode
Provide users the option to visualize everything in dark mode. (dark background, light text). It's a lot easier on the eyes for some people.
33 votes -
Serraview Home Page Customization
The home page of Serraview should be customized based on what modules the user has access to or based on roles. For example:
- Executive users provided with dashboards from Insights
- Users without access to Service Requests or Scenario Plans have those tabs hidden
- Workplace admins summary of validation required
- If Service Requests aren't used, system administrators should have the option of hiding it from the home page navigation.
- The links available on the navigation bar should be based on a user's role. For example, if the user doesn't have access to BOS, that module should…29 votes -
Add cc or checkbox to send emails to 'Managers' when using Bulk Emails
When sending bulk emails (adhoc or template), it would be very useful to cc in Managers (e.g. check box to 'send emails to Managers?').
Use case: when sending emails to users for any reasons, sometimes Managers should be aware too especially if they are not in the same location as their staff.
20 votes -
Multiple SSO Identity Providers
For more complicated environments that have multiple directories which do not share trust, the ability to assign multiple distinct Identity Providers within the SSO configuration would be extremely helpful.
18 votes -
Multi-Lingual Support
Ability to run Serraview in languages other than English.
Also includes international date and number formats.
13 votes -
Serraview Outage/Maintenance announcements
Enhancement request to Notify users before any software updates or place a warning banner to alert users at least a week before updates, and provide published notifications on outages.
10 votesSerraview scheduled maintenance times are listed on our help site at https://support.iofficecorp.com/Serraview/Workplace_Management/About_Serraview/Product_Support/005Product_Upgrades_and_Maintenance_Windows
Serraview outages are sent via https://serraview.statuspage.io/ to subscribed users. All Serraview system administrators, reporting teams and key platform users are recommned to sign up to StatusPage for outage notifications, via the "subscribe to updates" button found at https://serraview.statuspage.io/.
Please contact your Customer Success Manager for more details.
Thank you for contributing to UserVoice and helping improve Serraview. Please help us improve Serraview Engage by voting on your favorite ideas!
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SAML API to manage Serraview user security
API for User Security (SAML) to manage Serraview user access within your own secure identity management system (e.g. Okta, MS Azure)
As there is no automation around the security roles in Serraview, it would be nice to be able to intergrate security roles in the API so I can report and manage access. This would be an extremely usefully feature and remove a bunch of manual work as an admin.
9 votes -
AutoCAD Plugin
Allow me to upload/download DWG drawings to Serraview directly from AutoCAD.
9 votes -
Support for using multiple CAD/REVIT files as a single floor
Client Feedback Logged 04/01/20:
"Ability to identify multiple wings and drawing/ model files as a single floor in order to manage large floor plates that have been divided up across multiple drawing/ model files"
Current Workaround: None
6 votes -
Ability to link an image file to an asset or space record
Client input logged on 04/01/20:
"Ability to link an image file to an asset, HR, or space record"
Current Workaround: None. While HR records can have an associated image file, Asset and Space records cannot.
6 votes -
Add the option to automatically generate space numbers on floorplan import
Client Feedback Logged 04/01/20:
"Ability for the system to propose and automatically apply space record ID numbers to a drawing or model within the system."
Current Workaround: Space record ID numbers can be added to the CAD files or imported via an excel.
5 votes -
Notifications
Notification ability like the Global Health Declaration except customisable by office to allow us to alert resident or non-resident team members regarding different aspects of different offices, eg. Induction needed, reduced office hours, H&S info which can vary office to office
3 votes -
Disable password expiry for user
In Serraview 3.0 there isn't an option to disable the User password from expiring.
Navigate to
Admin Settings > General Configuration > User Sign InWe would like the option to disable Serraview user password expiry.
3 votes -
Show link expiration time in "Send Logon Info" email
When you send a user an email to reset their password with the "Send Logon Info" button, the email they receive does not tell them how long the link will be active. It would be nice to see "Password reset link will expire in [x] minutes" or something like that in this email.
3 votes -
Contextual known issues
Serraview has a page on known issues and limitations (https://help.serraview.com/display/ENWN/Serraview+3+Known+Issues+and+Limitations), as well as contextual help in the actual product (click the help button and the content will change depending on where you are), but it would be good to see what issues are currently known about that module so that duplicates don't get raised.
It would also be great to subscribe to individually known issue so I'm automatically updated when they're fixed.
3 votes -
Ability to link user roles via AD group during authorization
Ability to link user roles via AD group during authorization
3 votes -
Generate QR codes for Assets, and use QR codes to track/update Assets
Client feedback logged on 04/01/20:
"Ability to generate and link a QR or bar code with an asset record for asset labeling and tracking."
Current Workaround: None.
3 votes -
Recent imports comment field to be populated by file upload comment
When uploading manual files (e.g. manually Person import) there is an option to insert a comment, but it is not displayed in the Recent Imports overview.
The reason behind this is the manual upload user is shown as "Data user" even though it was uploaded by a specific user and not automatically. To see the comment who uploaded it would be a faster identifier of the file being uploaded manually.2 votes -
Error Definitions
There should be a glossary somewhere explaining what the different errors mean. I keep getting "object reference not set to an instance of an object" when I try to import a floor plan but have no idea what that means, nor do I know what object it is referring to.
2 votes
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