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Serraview

Serraview

Welcome to Serraview’s feedback site.  We love hearing from our clients. If you have suggestions for how we can improve our product & provide you with better solutions to your CRE needs, please share them with us. While we can't respond to every suggestion, our product team regularly reviews all of the ideas submitted.

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Serraview

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473 results found

  1. Update the Workpoint field on spaces to allow for partial workpoints, IE a .5 or 1.5 value in the Workpoint field. This will allow administrators to assign a value to spaces that match their intended use, so that a touchdown desk or similar temporary space can be flagged as a half workpoint, contributing to the overall space allocated to a team, but notably different from a full desk.

    6 votes

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  2. Adding a column for the owners employee ID would help workplace teams verify occupants of lockers.

    6 votes

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  3. Please add in the ability to filter for 'showinvbs' buildings in the assets tab, when searching for lockers it is outputting project buildings in the filter fields.

    If possible please also first sort by 'showinvbs' so that project buildings dont appear first as results when trying to filter.

    3 votes

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  4. The arrows to navigate in service requests to "previous" and "next" would make searching easier considering the location is not visible on the grid and the service requests needs to be open in order to see what location were submitted for and assign responsible person.

    15 votes

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  5. Ability to hide project region buildings from Service Request move information selection.

    These are sensitive or irrelevant selections for end users.

    7 votes

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  6. If multiple pages of assets are listed, you can click on page numbers.
    If you want to select particular page number outside the range that is displayed for you at that moment, you have to click until you reach that page.
    Free text field with the option to insert required page number would be very helpful.

    8 votes

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  7. Have the ability to configure SVLive to run with SNMP v2 and v3 in the same portfolio configuration. This is useful when some sites are using different SNMP versions or to minimize disruption when IT decides to upgrade switch configuration one at a time.

    2 votes

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    0 comments  ·  SVLive  ·  Admin →
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  8. Assign colors to layers imported through FPI by adjusting the DWG import schema.

    3 votes

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  9. Currently i'm creating Covid seat buffers for many floors and when reviewing a hard copy floor plan to mirror from paper to the VBS. I keep losing my place on where I last made edits to a seat or an office. It would be helpful to have an indication dot or marker showing the last place an edit was made.

    5 votes

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  10. Certain locations have different requirements. I want to create custom email templates based on the move locations submitted. This will ensure the appropriate details are shared for the relevant location.

    15 votes

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  11. A better warning pop up message to show that in case you are publishing unintended changes it will show for

    example: "Warning you will be publishing there will be 100 unallocated workpoints, can you confirm this is correct?" This is to prevent user mistakes in case they did not intend to do this.

    5 votes

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    1 comment  ·  BOS  ·  Admin →
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  12. Currently, there is no way to bulk add a BOS coordinator to multiple teams within a location.

    Please enhance the current Bulk Update tool in Teams, so allow bulk update of all administrator types as seen on a Team form

    3 votes

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  13. When I need to search for an employee ID referenced in my own report, results appear as 'No results found'.

    I'd like to be able to know if this was an archived employee when searching and 'no results found' indicating this record did not exist. Not required to select archive employee, just show on the search results.

    3 votes

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    0 comments  ·  Usability  ·  Admin →
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  14. As a VBS user, if I have many, many teams on a single floor and they're all in neighbourhoods, trying to open the team form can be difficult. Currently there are three ways to access it:
    1. Group By 'Team Level', then double-click a team stack in the stack bar. This is tough when the team stacks are small.
    2. Double-click the team blocking on the floor. This is not possible if the teams are flexi and assigned to neighbourhoods.
    3. Double-click the team in the Legend panel on the bottom-right hand side of the page. This is time-intensive and…

    12 votes

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  15. Some companies have a huge percentage of consultants or employees who would be using 4g in the workplace of varying degrees due to workplace policies. A gap exists where clients are not able to capture and accurately report on utilisation holistically to understand how people are working and where. Apart from wired and wifi, can 4G be added as an alternative utilisation source?

    4 votes

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    0 comments  ·  SVLive  ·  Admin →
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  16. With clients increasing looking to fully flexible working environments, the concept of assigning an employee to a team area on a floor is becoming outdated. In a fully flexible environment, an employee could be assigned to a building as their base. They would then have freedom to work at any workspace within the building. Effectively the whole building is a single neighborhood, shared by all the occupying teams.

    79 votes

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  17. In 2,66 when you dragged a team from the stack to floor they would be auto allocated to vacant desks. This now has to be completed as a 2 step process - move to team between floors in the stack then allocate to desks.

    2 votes

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  18. As part of back to work planning, I am looking to mark out new neighborhoods where I will place staff in their teams as they re-enter the office.
    While I can create a new Neighborhood and block it in Scenario Planner, this information is not available to me in BOS to use as a Destination for a person.

    7 votes

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    0 comments  ·  BOS  ·  Admin →
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  19. As a MAC planner, I want to be able to click and drag someone to a Neighborhood, flexi team on the Move Desk Allocation (Floorplan) view to assign the destination location. Currently I have no labels or desk shading to tell me where flexi or Neighborhoods are on a floorplan and the click and drag function assigns a person to a desk.

    3 votes

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    1 comment  ·  BOS  ·  Admin →
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  20. Filter clears out once you change the screen

    18 votes

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