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Serraview

Serraview

Welcome to Serraview’s feedback site.  We love hearing from our clients. If you have suggestions for how we can improve our product & provide you with better solutions to your CRE needs, please share them with us. While we can't respond to every suggestion, our product team regularly reviews all of the ideas submitted.

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Serraview

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35 results found

  1. Additional configuration to emails to provide:
    - Embedding images
    - Changing colours
    - Changing fonts
    - Custom header
    - Removing Serraview footer

    23 votes

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  2. It would be nice to have a pop-up window to let you know you are about to be logged out, or to remind you that you need to log back into the system. I've had occasions where I come back to Serraview to upload a drawing without realizing I've been logged out. It would be nice to know in advance or to be able to continue your session by performing activity within Serraview. If you have the session end after so many minutes of inactivity, with the reminder (similar to a bank or credit card site) that you will be…

    22 votes

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  3. As a system administrator,
    I'd like to give users the ability to add or remove tags from certain entities (people, teams, etc.) without having to give them full edit access.

    17 votes

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  4. This should be a Secured Action to access UserVoice/Request a Feature or Community or Support through the Help Menu.

    In addition, perhaps the Support link could be customizable to lead the User to the appropriate place.

    14 votes

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  5. As a System Administrator
    I would like the ability to turn on/off automated Service Request emails
    So that employees won't get confused if end users do not have Serraview access.

    12 votes

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  6. Ability to report from filtered 'People Directory'

    8 votes

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  7. In the proposed new structure of Serraview modules, some items are placed into categories that don’t seem to make sense. Below are my proposed changes to the structure:
    Move “User Security” to Admin Settings > System Configuration. "User Security" is an action that is protected and given to a special role to ensure all users are approved before granting access.

    Move Org Hierarchy, Space Types and Bulk Updates to Resources. These actions are commonly accessed by various roles for the work they perform and not as restricted.

    7 votes

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  8. At the moment every time we create or change someone’s access it results in the person receiving unnecessary emails. Additionally when creating account we don’t always want to send out the invitation straight away due to outstanding training etc ad we don’t want them having access until the appropriate time. Are we able to make the email function in Workplace admin manual?

    7 votes

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  9. Ability to change workstation dot size, or choose customized icons and highlights

    7 votes

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  10. As a buyer of Serraview, I'd like as smooth and quick of a deployment as possible. The product should support a "DIY Deployment"when possible as well. Some ideas include:

    • streamlined export/import process with fewer columns (just the key ones)
    • self-help configuration with just the necessary options
    7 votes

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  11. Be able to delete orphan org units without needing to remove orphan org units that are currently in VBS/Scenario Planner or related modules

    6 votes

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  12. It would be great to have a way to bulk import Users with specified roles, whether it be in conjunction with the Person import or as a seperate import.

    6 votes

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  13. Integration of Proxyclick activity data into Serraview, similar to badge data.

    Configure an automated and repeatable receipt of data into Serraview via a daily import from ProxyClick

    4 votes

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  14. Can we please rename the field Serraview calls "Cost Center" to be "Org Unit Number"?

    For many companies this number is not their real cost center. It creates confusion between this number and the real cost center.

    4 votes

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  15. In the new 3.0 Org Unit Hierarchy, it would be great to have the Cost Centre information in its own column and searchable instead of needing to select individual Org Units to view CCs. Previously in v2, it would display in brackets next to the Org Unit Name.

    4 votes

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  16. And admin should be able to assign a single secured action to a user without having to assign a complete role. Many times you need a person to have exactly the same access as an existing user with the need for that user to have one more secured action or one less.

    In these cases I've had to create a role with one secured action in it. This has happened multiple times which means the list of roles increases to the point of massive confusion. It would be far easier to have a few standard roles, and the ability to…

    4 votes

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  17. As a System Administrator,
    I'd like to be able to convert users from SSO to Normal/SSO
    So that I can allow users to log in manually, even though the instance is set to force SSO.

    Currently, we need to submit tickets to support, but it would be more efficient if client administrators could do this themselves.

    4 votes

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  18. The ability to efficiently change desks from fixed/flexi is hindered by the ability to only achieve this by doing it one by one, or in file upload. add overright ability in BULK UPDATE to alter working type of desk from fixed to flexi / flexi to fixed in production.

    3 votes

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  19. It would be great to be able to select multiple space types at a time to push defaults. For example, we regularly push to default for the workpoint count, but each space type has to be done individually. This takes unnecessary time.

    3 votes

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  20. 3 votes

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