958 results found
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Craftsperson Notes field in Maintenance Console
The field has an invisible cursor which causes the end user much confusion. It is the only field on the console work request details tab that behaves in this manner.
Please make the cursor visible3 votes -
Delete one day of Recurring booking
Created a recurring daily booking for 14 days. I attempted to create another booking for one of the booked days and received a prompt asking if I would like to delete the series. There is no option to cancel and rebook for a single day within the series. There should be an option to cancel the one day of the recurring booking to accommodate the new booking.
9 votes -
Department highlights border settings
The default settings for the width and color of the border highlight for Show Department is too thick. On large floor plates where there are small workspace areas the highlight covers the blue that normally shows that a room is available for hoteling. Can this become a setting that can be controlled without asking the vendor to redefine it? I have included images of the highlighting for reference.
7 votes -
Add BU in HotelBookingRestrictions
Hi team.
With the HotelBookingRestrictions parameter, employees can be restricted to a specific building, floor, division, department, team, or a combination of these elements. Valid values are a comma-separated list of the following elements: 'bl', 'fl', 'dv', 'dp', 'team'.
It would be very useful to add 'bu' (business units) to the parameter restrictions, as it is highly beneficial for allocating expenses by business unit. Currently, clients within a BU have multiple divisions ('dv') or departments ('dp'), which prevents them from using those options. Additionally, a BU may have spaces in more than one building.
Regards.
5 votes -
Work Request Checklist Order and Checklist Question Order should be in sync in Maintenance Survey Report Screen.
Whenever a user opens the "Maintenance Survey Report", the system automatically sorts the content based on the "Checklist" column by default.
Issue:
Due to this default sorting behavior, multiple checklists within a single Work Request appear disorganized and out of order, making it difficult to follow a logical sequence. However, the order of questions within each checklist remains intact.Required Fix:
To ensure that both the checklists and their respective questions are displayed in a structured manner, we need the following functionality implemented on this screen:When the Maintenance Survey Report is loaded, the view should automatically sort the data…
3 votes -
Easement Property Rights Integration/Module
The current Real Property application and schema structure allows for a very rigid 1-for-1 parent to child relationship, and only accounts for "Owned" or "Leased" property rights.
One critical element missing in the structure of Archibus is the ability to track Easement rights that are afforded to a company, especially where the company is primarily focused on infrastructure and utilities.
The attached images shows the complicated structure of easements required, in that a property records may have multiple easements located on different parts of it, and at the same time, one easement may span over multiple properties with numerous parties…
2 votes -
Improve messages in OnSite
Users have reported confusion about the messages "You're all done" or "Work Completed" that appear when you first get into the OnSite app.
What's happening is that when opening OnSite for the first time or after a while, the list of WRs for the user is empty.
The app displays the message "You're all done" while in fact it is synchronising the data.
After a few seconds (~3s) the list of WRs appears.
The same happens when you enter a group.
For example, when you group by Site-Building, and then select a Site-Building, at first the list is empty and…6 votes -
Mobile Apps should support physical key SSO login
Our client is leveraging SSO with MFA, specifically using a hardware security key (YubiKey) for mobile authentication. We are able to verify that this works on a mobile phone using the web browser on the mobile phone (e.g. Chrome and Safari). However, when trying to login to the Mobile App - Mobile Framework 4.0 and Workplace, the MFA is not recognized.
This is because the Archibus browser used within the mobile app does not support webauthn, which is the technology that allows users to log into a wbsite using a hardware security key.
The Mobile Client and the Workplace app…
4 votes -
Generate multiple area boundaries (Gross Exterior Areas) for publishing to Archibus
In the Smart Client Extension for Revit, only one boundary is currently allowed for gross area per floor. However, in my case, there is a building with separated areas on higher levels that cannot be combined into a single gross area.
I recommend allowing users to generate multiple area boundaries (Gross Exterior Areas) for publishing to ARCHIBUS. This flexibility would better accommodate complex building layouts.
2 votes -
edit recurring room reservations in Workplace
Edit recurring room reservations in Workplace
3 votes -
Add Time Zone remark for the Log time in Work Request
Currently, if an administrator or supervisor wants to view more details about a work request's history, the log time is displayed in the building's local time, not the user's time. There are no Notes or Notices to display what the time zone is. This can be quite confusing as the time zone information is not on the same page.
3 votes -
Space Console - Assign Employees to Multiple Rooms
Ability to assign a single employee to multiple rooms via the Space Console.
3 votes -
Room names in view and print floor plans
It would be great to have the room names available as labels in the View and Print floor plan.
3 votes -
User Management - Login Timestamp and Account Status
For many clients, there are critical needs and often government compliance requirements for user accounts. Clients are required to suspend access if a user has not logged in for a certain period (such as 90 days), and sometimes to delete a user if they have not logged in for a certain period (such as 180 days).
I am aware of the GDPR functionality. While that is useful for account deletion, the Archibus system lacks the necessary information to make any determinations on when to set the deletion date. If using SSO, we may or may not be able to get…
10 votes -
how linked tickets are tracked and displayed for Preventive Maintenance Procedures
Problem:
When you create an issue report linked to a preventive maintenance (PM) ticket, the relationship is visible in the system (e.g., in the "Related Requests" section of the ticket search screen).
However, in the database, the PM ticket doesn’t show the issue report’s information (i.e., no backlink). Only the issue report contains the PM ticket's reference (parentwrid field).Where Data is Stored:
For active tickets, the information is in the wr table.
For completed tickets, it’s in the hwr table, specifically in the parentwrid field.
To find all issue reports linked to a PM ticket,…4 votes -
Input Time should be displayed for Each Checklist Item in Maintenance Survey Report
We are experiencing an issue with the Maintenance Survey Report in our system. Specifically, we are unable to determine when each individual checklist item was entered. This makes it challenging to track and verify the timing of data entries for our maintenance activities.
Issue Details:
Desired Screen: Maintenance Survey Report.
Current Problem: The report does not display the input time for each individual checklist item.
Our Request: We would like the input time for each checklist item to be displayed in the Maintenance Survey Report, similar to how it appears in Report Central.Impact:
Without the ability to see when…4 votes -
Bulk Export of Equipment Data from Equipment System Console
We are experiencing an issue when attempting to export equipment information in bulk from the Equipment System Console. It appears that there is a limit of 103 items, and we are unable to export more than this number. We regularly need to export equipment data across all sites, so it's important for us to resolve this limitation.
We are curious about the system's structure regarding data export:
In the Equipment Registration/Edit screen, we are able to export all equipment data without any limitations.
However, in the Equipment System Console, we are unable to do so.
Could you please explain why…3 votes -
e-signature to accept work through OnSite
For many clients it is important to keep an official track of the maintenance activity completion and acceptation (legal constraints for sensitive industries such as transport, pharma, defence,...).
e-signature of the WR through OnSite is often requested by our clients/prospects and would be a key evolution for this application.4 votes -
Geolocalization and geoguiding technician to intervention
Maintenance of big external infrastructure (airports, stadiums,...) comes with the need to precisly localize external interventions.
This is feasible through Web central (maintenance console, locate functionality) but not through OnSite while mobility usage is key for maintaining these infrastructures.
The need to geolocate an intervention and to be geoguided to it is raised by all these kind of clients and is currently an important OnSite missing functionality.6 votes -
Out of the Box English Quarter days for regular payments
Enable Regional Quarter days as an OOB option for payment frequency (AR or AP)
England: March 25, June 24, September 29, December 257 votes
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