958 results found
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google chat
It would be a great idea to integrate G-Chat. Rather than using emails for notifications, to send a ping or notification via Google Chat would be a great option.
2 votes -
Lease Rent Roll report includes expired leases
The Lease (out of the box) Rent Roll report should not include expired leases. This is very confusing to the end user especially if they select any of the date range filter options.
3 votes -
Projects - Route for Approval - Unable to Edit Approving Manager(s)
In Projects, once a project has been created and then requested, it then needs to be routed for approval. Once an employee has been selected as an approving manager, it is up to that employee to approve or reject it, or else it is stuck in that state.
If that employee is unavailable for whatever reason (left the organization, no longer in the same role, on vacation, or hit by a bus), that project can not be actioned on.
I can think of a few solutions to this,
- Provide a function like Assign Substitutes like in the Maintenance and Service…
3 votes -
While filling the checklist in the Onsite App, there is no "." decimal button to add point places
While filling the checklist in the Onsite App, there is no "." decimal button to add point places.
Example :
In the Onsite App, I have a work Request assigned to a technician and he has to fill the checklist.While filling the checklist, there is a number field where he need to input the reading of the pressure of a equipment.
The meter reading value is "34.21"
In the above value, the user is only able to input 34 value in the number field and there is no point / decimal (".") button in the number keypad.This feature…
3 votes -
Geolocalization and geoguiding technician to intervention
Maintenance of big external infrastructure (airports, stadiums,...) comes with the need to precisly localize external interventions.
This is feasible through Web central (maintenance console, locate functionality) but not through OnSite while mobility usage is key for maintaining these infrastructures.
The need to geolocate an intervention and to be geoguided to it is raised by all these kind of clients and is currently an important OnSite missing functionality.6 votes -
Enable SLO (Single Log Out) setting in Smart Client
This is a request for SLO (Single Log Out) to be implemented in Smart Client.
In an environment where SSO (Single Sign On) is implemented, even if users log out of Archibus, if they have not logged out of IdP (Microsoft Entra, Okta, etc.), they can log in without re-authentication.
However, some clients require re-authentication after logging out of Archibus due to their security policies. Therefore, it is necessary to set it so that you are also logged out of the IdP when you log out of Archibus. This is known as SLO, stands for Single Log Out.In general,…
3 votes -
Craftsperson Notes field in Maintenance Console
The field has an invisible cursor which causes the end user much confusion. It is the only field on the console work request details tab that behaves in this manner.
Please make the cursor visible3 votes -
Connectors - Ability to stop/kill connector run
When setting up connectors with large files, if there are issues w/ data in the file or the setup of the connector, we have to wait until the connector completes. Sometimes this can take a REALLY long time.
It would be nice to be able to stop the connector process so that adjustments can be made to the connector config OR to the file that is being loaded.
2 votes -
Lack of API control
Description
Current issue: The API provides no usage control mechanisms No quotas: No way to limit the number of requests per user or API key No monitoring: No access to usage stats, error rates, or response times No throttling: No traffic regulation to prevent abuse or overloadRequested improvement
Add quotas: Allow customizable request limits per API key Enable monitoring: Provide basic usage stats (calls, errors, latency) Implement throttling: Introduce rate limiting to control traffic load2 votes -
edit recurring room reservations in Workplace
Edit recurring room reservations in Workplace
3 votes -
Input Time should be displayed for Each Checklist Item in Maintenance Survey Report
We are experiencing an issue with the Maintenance Survey Report in our system. Specifically, we are unable to determine when each individual checklist item was entered. This makes it challenging to track and verify the timing of data entries for our maintenance activities.
Issue Details:
Desired Screen: Maintenance Survey Report.
Current Problem: The report does not display the input time for each individual checklist item.
Our Request: We would like the input time for each checklist item to be displayed in the Maintenance Survey Report, similar to how it appears in Report Central.Impact:
Without the ability to see when…4 votes -
Work Request Checklist Order and Checklist Question Order should be in sync in Maintenance Survey Report Screen.
Whenever a user opens the "Maintenance Survey Report", the system automatically sorts the content based on the "Checklist" column by default.
Issue:
Due to this default sorting behavior, multiple checklists within a single Work Request appear disorganized and out of order, making it difficult to follow a logical sequence. However, the order of questions within each checklist remains intact.Required Fix:
To ensure that both the checklists and their respective questions are displayed in a structured manner, we need the following functionality implemented on this screen:When the Maintenance Survey Report is loaded, the view should automatically sort the data…
3 votes -
Adding assets through Space Console floorplans
I add equipment to floorplan via Space Console, if I have a job for that particular piece of equipment on onsite app, I only want that shown on floorplan, not all equipment, there are too many assets/equipment in one location making it harder to locate.
2 votes -
Hoteling / Reservations : limit to working days
In Workplace, limit the calendar to working days (configurable).
It should be possible to configure working days, and hide / disable all dates outside (=weekends).
And / or, "à la" Outlook, toggle between a full week / working days view.
13 votes -
Allow adding resources to a reservation via Outlook web add-in
Add a button to edit reservation details and add resources in the Outlook web add-in.
This button can be a direct link to a Web Central view of the room reservation for the current meeting, which displays some general info about the reservation (reservation code), and grids showing the reserved resources (catering and others), with the option to add / remove resources.
2 votes -
Cancel future bookings when an employee leaves the company
When a user leaves the company, we set their account to Disabled. We would like an automated way to be able to locate and cancel that employee's future Workplace bookings thus freeing up the workspaces they had booked.
9 votes -
Service Console - Allow all service steps to be performed
Service Console would be much more useful if users were able to action the service reqeusts similar to the individual links in Business Manager (Approve with ability to edit date field for assignment) and Service Provider (Accept/Decline, Issue/Complete - including adding est hours/cost and final hours/cost )
2 votes -
how linked tickets are tracked and displayed for Preventive Maintenance Procedures
Problem:
When you create an issue report linked to a preventive maintenance (PM) ticket, the relationship is visible in the system (e.g., in the "Related Requests" section of the ticket search screen).
However, in the database, the PM ticket doesn’t show the issue report’s information (i.e., no backlink). Only the issue report contains the PM ticket's reference (parentwrid field).Where Data is Stored:
For active tickets, the information is in the wr table.
For completed tickets, it’s in the hwr table, specifically in the parentwrid field.
To find all issue reports linked to a PM ticket,…4 votes -
Maintenace History for a ticket should also be visible on the Work Request screen
If a problem report ticket is issued with equipment information linked to it, the maintenance history linked to the equipment can be displayed and viewed on the maintenance work console screen.
But if you open the ticket information on the work request search screen, you cannot see the maintenance history.
Please find the attached video for the explanation and reference.
5 votes -
e-signature to accept work through OnSite
For many clients it is important to keep an official track of the maintenance activity completion and acceptation (legal constraints for sensitive industries such as transport, pharma, defence,...).
e-signature of the WR through OnSite is often requested by our clients/prospects and would be a key evolution for this application.4 votes
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