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Serraview

Serraview

Welcome to Serraview’s feedback site.  We love hearing from our clients. If you have suggestions for how we can improve our product & provide you with better solutions to your CRE needs, please share them with us. While we can't respond to every suggestion, our product team regularly reviews all of the ideas submitted.

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Serraview

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473 results found

  1. See total number of offices, workstations, etc and their SF

    31 votes

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    Under Review  ·  1 comment  ·  Spaces  ·  Admin →
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  2. Remote workers are usually assigned to a building record with an HR Status of “Remote”.

    Within Serraview, you cannot assign a person to a building. He/she must be assigned to a floor/neighborhood/allocation/space which then rolls up to the assignment for the building. The issue with this is that the remote workers should NOT roll up to the assignment of the building since those workers are not coming into the office i.e. should not be impacting space planning decisions.

    Serraview also does not contemplate HR Status. An organization would want to set the HR Status to “Remote” for an employee in…

    30 votes

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  3. The home page of Serraview should be customized based on what modules the user has access to or based on roles. For example:
    - Executive users provided with dashboards from Insights
    - Users without access to Service Requests or Scenario Plans have those tabs hidden
    - Workplace admins summary of validation required
    - If Service Requests aren't used, system administrators should have the option of hiding it from the home page navigation.
    - The links available on the navigation bar should be based on a user's role. For example, if the user doesn't have access to BOS, that module should…

    29 votes

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    Under Review  ·  4 comments  ·  Platform  ·  Admin →
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  4. When adding a name to a BOS (or adding a Migration Manager to BOS), typing a name like 'Jennifer Brown' brings up many choices. Can additional information be available in the pop-up to better identify the correct person. Would like to see - Team, Current Location, email address

    29 votes

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    0 comments  ·  BOS  ·  Admin →
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  5. As a Scenario Planner, I'd like to be able to see a view of where teams have come from and are being moved to.

    28 votes

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  6. Prompts for alerting users of conflicts with moves

    27 votes

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    Under Review  ·  1 comment  ·  BOS  ·  Admin →
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  7. When I add a person to a space, the system should automatically assign that space to the person's cost center - particularly within Workplace.

    27 votes

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  8. Wondering if we can get BOS to generate move Placards for our Move Vendors? We currently manually do a Mail Merge to make signage placards or labels (see attached PDF for example) but if Serraview can automatically generate one based on the BOS information, this would save us a lot of time.

    26 votes

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    1 comment  ·  BOS  ·  Admin →
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  9. As a Relocation Manager I want to send employees a "1st Day Email" to folks that are moving that includes a map of their new seat and other attachments of my choosing.

    26 votes

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    0 comments  ·  BOS  ·  Admin →
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  10. When new versions of existing floorplans are imported there should be a warning if spaces (and employees) will be removed due to that import. This is a problem because often the floor id on the importer 'refreshes' to the first floor in the list and an entire floor of data & occupancy is lost because the wrong floor is loaded.

    There are lots of suggestions that we have to reduce this risk. In order of preference:

    • A warning identifying specific spaces and occupants that will be removed with the import & an option to proceed or cancel.
    • A cancel button…
    25 votes

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  11. The Overview of the space in VBS does not show the same area calculation as it does in the Space Viewer. It would be good to not have to switch between.

    25 votes

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  12. Currently, adding WAPs into the system is a manual task and requires the user to map the access point and then manually enter the name and BSSID.

    This can be time consuming and is not scalable when clients have hundreds or thousands of WAPs.

    Even if we could import the WAPs to a specific floor to allow us to then move their location on the floorplan would be great.

    Or at least add a default naming convention when mapping a WAP. At the moment when a WAP is mapped, the container has a blank name. This means that we are…

    24 votes

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    In Development  ·  0 comments  ·  SVLive  ·  Admin →
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  13. In Scenario Planner would like to be able to change space types and if a desk:
    - Change Space Type
    - Change Desk fixed or Flexi
    - Change Desk or Space Capacity

    23 votes

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  14. Additional configuration to emails to provide:
    - Embedding images
    - Changing colours
    - Changing fonts
    - Custom header
    - Removing Serraview footer

    23 votes

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  15. Even if an assignee is set, service requests will still show up as Unassigned in the Status field.

    Could Service Requests be updated so that, if there is an assignee, the status automatically changes to something other than Unassigned?

    23 votes

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  16. Once asset is released in BOS you have to go and finish the process manually in the locker tab. Automatic release of an asset connected to BOS would be perfect.

    23 votes

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  17. Show all of the buildings within a site/campus side-by-side in a scenario plan so that it's easy to move teams between buildings

    23 votes

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  18. Currently, in the Spaces Module, one can edit tags by painting or using an eraser. I would love that same ability applied to Attributes, using a secured action.

    See attachment for a visual

    JAS

    22 votes

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    0 comments  ·  Spaces  ·  Admin →
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  19. When granting BOS Move Plan access to a Migration manager, I would like the BOS grid to be automatically filtered to show only the rows that the Migration Manager has access to.

    22 votes

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    1 comment  ·  BOS  ·  Admin →
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  20. It would be nice to have a pop-up window to let you know you are about to be logged out, or to remind you that you need to log back into the system. I've had occasions where I come back to Serraview to upload a drawing without realizing I've been logged out. It would be nice to know in advance or to be able to continue your session by performing activity within Serraview. If you have the session end after so many minutes of inactivity, with the reminder (similar to a bank or credit card site) that you will be…

    22 votes

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