16 results found
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Ability to import Wireless Access Points
Currently, adding WAPs into the system is a manual task and requires the user to map the access point and then manually enter the name and BSSID.
This can be time consuming and is not scalable when clients have hundreds or thousands of WAPs.
Even if we could import the WAPs to a specific floor to allow us to then move their location on the floorplan would be great.
Or at least add a default naming convention when mapping a WAP. At the moment when a WAP is mapped, the container has a blank name. This means that we are…
24 votes -
Measure WiFi utilization of spaces
Have the ability to capture the utilization of spaces for users who are connected to Wi-Fi.
For example: If the user's triangulation has them located on a bench or collaboration space, capture the user's details including the time spent at the space.
This will become very useful as we move into the new norm post-COVID-19, where employees will come back to the office to collaborate rather than use desks/workpoints.
12 votes -
Real Time Threshold Notifications
With insights now pushing threshold notification emails / Alerts there is a lot of requests for notifications when a floor goes over a threshold in 'near' real-time. Current architecture allows for these alerts but generally overnight or delayed. The New world post covid means businesses are setting % Utilisation Thresholds for social distancing rules and return to work plans.
I think SVLive data is the best option for companies to do this and if we can access not just in Locator / Engage but also that Utilisation being to high on a floor to inform the admins to stop taking…
9 votes -
Test network switches through the UI
It would be great to have the ability to 'ping' a network switch or run an SNMP Walk to confirm connectivity to the switch from within the Serraview UI. If the ping fails then it can prompt the user with suggestions as to why the ping was unsuccessful.
8 votes -
Ability to manage (add/remove) network switches easily
Currently, managing network switches can be challenging, especially removing switches since you need to have a list of all the switches and remove the switch from the list - the importer then treats the file as a source of truth. Whereas you can add a new switch without requiring the entire list of switches. Adding a 'add or remove' column would suffice.
6 votes -
Sensor Integration/Support - 4G Utilisation Source
Some companies have a huge percentage of consultants or employees who would be using 4g in the workplace of varying degrees due to workplace policies. A gap exists where clients are not able to capture and accurately report on utilisation holistically to understand how people are working and where. Apart from wired and wifi, can 4G be added as an alternative utilisation source?
4 votes -
SVLive Anonymous Data - People Counts Only
Would be ideal to have a completely anonymous option for Serraview Live that solely counts the number of connected laptops on the floor (no HR data, no Cost Center, no Activity)
This is extremely valuable in EMEA where privacy concerns are very strict and are different from country to country. As of now, Locatee dominates the market by providing these type of anonymous metrics floor by floor
4 votes -
2 votes
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SVLive support for both SNMP v2 & v3 in the same environment setup
Have the ability to configure SVLive to run with SNMP v2 and v3 in the same portfolio configuration. This is useful when some sites are using different SNMP versions or to minimize disruption when IT decides to upgrade switch configuration one at a time.
2 votes -
Ability to export Heatmap data.
It would be really helpful to be able to export heatmap data (like shown in Locator) maybe in the form of a report or an API from Serraview. This data would be really useful and could greatly help Serraview and SV Live integration with other applications.
1 vote -
Clear the Dominant Occupant details after a period of inactivity
Can the automation attached to the Dominant Occupant process that displays the user login in VBS be amended to also clear the Dominant Occupant data after a period of time or inactivity?
1 vote -
Show Last Activity in Wireup
When using the wireup module, switchports that have been active, but the desk the port is associated to hasn't been wired-up, we can't see the desk where the persons activity occurred. Because the SVlive reports available don't contain all the details we need to identify these desks, and our portfolio is very large, it would be significantly easier if we could generate a quick report from the wireup module that showed us the details that show in the panel. We know we can and should wireup all desks at all sites, but with limited people with large work loads this…
1 vote -
1 vote
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Sensor Integration/Support - Enlighted
Can we have a pre-built sensor connector for Enlighted to plug into SG2
1 vote -
Sensor Integration/Support - Aruba Meridian
We would like to pull data in from Aruba Meridian https://meridianapps.com/
0 votes -
Sensor Integration/Support - Cisco DNA Spaces
We would like to pull in data from Cisco DNA Spaces https://www.cisco.com/c/en/us/solutions/enterprise-networks/dna-spaces/index.html
0 votes
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