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How can we improve Serraview?

Serraview: Service Requests

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Eptura

Quickly Identify Unassigned Requests

Even if an assignee is set, service requests will still show up as Unassigned in the Status field.

Could Service Requests be updated so that, if there is an assignee, the status automatically changes to something other than Unassigned?

23 votes

Jessiqa Greenblatt shared this idea · Jul 6, 2020 · Admin →

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