Remote Working / Work from Home
Remote workers are usually assigned to a building record with an HR Status of “Remote”.
Within Serraview, you cannot assign a person to a building. He/she must be assigned to a floor/neighborhood/allocation/space which then rolls up to the assignment for the building. The issue with this is that the remote workers should NOT roll up to the assignment of the building since those workers are not coming into the office i.e. should not be impacting space planning decisions.
Serraview also does not contemplate HR Status. An organization would want to set the HR Status to “Remote” for an employee in the HR System. This information would then flow into Serraview so that person’s space assignment could be removed.
If we were to build a productized enhancement for COVID-19, we should add HR Status as one of the fields we contemplate in Serraview and allow people to be assigned to the building without first having to be assigned to a floor/neighborhood/allocation/space. We’d then build in an automatic removal of an HR from a space assignment if their HR Status was marked as Remote. The system would automatically assign that person to the building record for the space they were assigned so we could still track that employee.
Additionally, we’d want to have a set of reports packaged up showing Remote assignments versus FTEs/Contractors etc. so customers could quickly pull the data and analyze.
chris.keen
shared this idea
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AdminFred Kraus
(Admin, Eptura)
commented
From JD:
Given a team, we can tell the team members who come & work in the office (top section) vs the team members who are flagged as predominantly WFH (maybe 1 day a week or occasionally come in the office). Can drag & drop between the 2 sections. Do this in the VBS first, then eventually Workplace (since CRE isn't going to be able to manage/maintain who WFH or transitioning back to the office without assistance from the business/Workplace Admins).
I like the idea of columns with radio button representing designation either WFH or Office, might be an easier implementation & better UX). I'd say trying to get down to tracking # of days a person works from home might present too much of an overhead to collect this information & manage/keep up to date ongoing for CRE or Admins not to mention calcs as you said. I think CRE just needs to keep it simple/high level like if a person works from home 3-4 days a week then that person is considered WFH & shouldn't count towards determining how many desks a team needs.
If they want they can still account for the WFH people (in terms of desk) by using ratios e.g Team of 10, 5 work in the office & 5 work from home, so that team needs minimum 5 desk + maybe 2 desks for the WFH people so a Target Ratio of 1.7 or something along those lines.