473 results found
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Service Request Home Page View
Is it possible on the below screen shot attachment to add a column so we can see who the requester is? It would save a lot of time if this was easily viewable rather then viewing each one individually – I know we can use the search function but I feel adjusting the below is better.
13 votes -
Edit/remove stack scroll animation
When navigating in VBS, the way the stack dynamically moves to show more people when I hover over a team can cause issues. This is especially the case when trying to hover over teams with few/zero workpoints to find and select them.
It would be useful to have this function revised from a usability perspective to be less inhibiting. Or to have a config option to turn it off in preference of a static stack.
13 votes -
Create Waitlist Functionality
When you have a shortage of lockers, often people need to be placed on a waitlist. This is currently managed in SV2.0 by custom fields/custom reports. I would like to be able to manage this within SLP, an dbe able to see # of people on waitlist vs: # of free lockers, or be alerted when a locker is released and I have someone on the waitlist for that location.
13 votes -
Auto-archive of implemented BOS
Once BOS has been implemented, it should automatically archive. At the moment, the BOS file remains active and we need to manually archive the file, when it really should be archived.
13 votes -
Make Retention Status highlight a brighter yellow and more noticeable in VBS
The highlight which appears in VBS for spaces with a Retention Status is not noticeable. Please make the highlight color bright yellow and bigger See attachment.
13 votes -
Reports tab organization
Make it easier to search and sort reports by:
- Better category and labels for reports
- Consistency in the naming of reports, so that it identifies which data is included in a report
- Hide reports with no data because the respective module isn't in use (like Serraview Live reports)13 votes -
Multi-Lingual Support
Ability to run Serraview in languages other than English.
Also includes international date and number formats.
13 votes -
Coloring for Color Blindness
It would be nice to have a button to change the colors to color-blindness friendly coloring within Spaces and especially VBS. Just a toggle option for users who need it would be great.
12 votes -
Service Request View for Default Users
Default users have access to Service Requests so they can submit requests; however, the provides them the option to see ALL submitted requests. We need an option to customize permissions for default users so they can only see requests they have submitted, as confidential information may be included in these requests. Even if not confidential, default users should not have access to move requests for an entire company.
12 votes -
Floorplan Export Text in Space Type and Name Layers
As a user in charge of mapping,
I would like to export floorplans in a format that allows me to re-import them to Serraview without having to make additional changes.
This includes text for space types and space names being confined to stay within the corresponding polylines.Currently, exporting floorplans results in larger text that overlaps polyline boundaries, and, as such, prevents the file from being imported until the text is manually adjusted. Please see the attached example.
12 votes -
Option to Disable Automatic Emails
As a System Administrator
I would like the ability to turn on/off automated Service Request emails
So that employees won't get confused if end users do not have Serraview access.12 votes -
Allow view only mode for Published scenario
After publishing my scenario, I want to cross check it with live VBS or have another team member see the published moves.
However, when I publish my scenario, all the buttons are greyed out.
Please enable published scenarios to be in a 'View Only' mode once published.
12 votes -
Open Team Form from Team Panel in VBS
As a VBS user, if I have many, many teams on a single floor and they're all in neighbourhoods, trying to open the team form can be difficult. Currently there are three ways to access it:
1. Group By 'Team Level', then double-click a team stack in the stack bar. This is tough when the team stacks are small.
2. Double-click the team blocking on the floor. This is not possible if the teams are flexi and assigned to neighbourhoods.
3. Double-click the team in the Legend panel on the bottom-right hand side of the page. This is time-intensive and…12 votes -
Flag if new Asset owner has existing assets
I would like to be able to see when an asset owner has been allocated to more than one asset. For example, when allocating a locker to someone, if that employee is already listed as a current owner of another locker, the system would display a message with all of their other locker allocations.
This was a feature of Serraview 2.66 which we found very useful and would like to have back. We have many employees utilising lockers and it can be difficult to keep track of their allocations, especially across multiple floors and buildings.
12 votes -
Add the option to view Workplace allocation by Org Unit levels
Currently Workplace will show allocations by Teams.
I have a large number of teams on each floor, created based on my occupant. As a result, I have teams with only a handful of occupants, sometimes only 1 person.
I would like the option to view my occupants at an org unit level so I do not have to go into each individual team to validate.
If it's by org unit level, much like the grouping in VBS, I can review all occupants and click 'Validate' only once for all. This will make validation smooth and easier for my workplace administrators.
12 votes -
VBS Space Name / Preferred Name / Space Alias
It appears that the visual of Space Names in VBS is limited to about 12 characters.
Can we please expand this? It seems like an arbitrary cap, and makes it such that many Space Names are not properly visible and I need to click into the space to get the info I need. Would be much easier to be able to see everything on the map without needed to click in.
12 votes -
Measure WiFi utilization of spaces
Have the ability to capture the utilization of spaces for users who are connected to Wi-Fi.
For example: If the user's triangulation has them located on a bench or collaboration space, capture the user's details including the time spent at the space.
This will become very useful as we move into the new norm post-COVID-19, where employees will come back to the office to collaborate rather than use desks/workpoints.
12 votes -
Retention Function for Flexi Teams
As a Workplace Administrator, I want to be able to add retention statuses such as New Starter or Contractor to my Flexi teams so my occupancy data is correctly represented for CRE to allocate our space. Retention Statuses are very effective for retaining space for Fixed teams, however a similar function is not available for Flexi teams.
12 votes -
Add archived records for cancelled reservations to Report Builder for reporting capability
Would like to have reporting capabilities for cancelled reservations. We inquired and learned from SV that there are archived records for any reservations that were checked-in and then cancelled. The archived records are not currently added to Report Builder and there fore cannot be reported upon. We are requesting that these archived records be added to Report Builder to enable reporting capabilities. Would also like to suggest on existing reports that show a blank field under the Check-in column on the Desk Booking report, that instead of a blank field it defaults to show "Desk not Checked-in", This would help…
11 votes -
Create users in bulk
Currently, users can only be created one at a time, using people that are currently in the system. There should be a way to create users in bulk, maybe by using the bulk update tool.
11 votes
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